94 comments found.
Hello, I’m having problems updating this theme. I also contacted my host and he encountered a Barristar conflict with the new version of Elementor. I have the list of errors. I need help. Thank you
Hello Gilda1978,
We want to inform you that we have recently ensured compatibility of our theme with the latest version of Elementor.
To access the updated version, please download it from themeforest and update latest version, or you can reach out to our support team at https://support.wpocean.com/ for any assistance with this matter.
Thank you.
Thank you! Where is the updated version on themeforest? Do I need to download the theme again from download?
Yes you can download from themeforest or contact our support staff, they will help you. Thank you.
Hi, how can i enable top bar and add content in that. Also, my barrister option area is scattered. Can you please help asap.
Hello sir,
From theme Options >> Header >> topbar you can add the topbar content. Sometimes Theme option area is scattered If you Install SSL certificate on your website and that not installed correctly. Install this plugin https://wordpress.org/plugins/really-simple-ssl/ It will fix the issue. also for any kind of help feel free to contact me our support https://support.wpocean.com/Thank you.
Responsive breakpoints don’t seem to work on newer bigger iPhones. ie; iPhone 12 Pro Max and up shows the desktop version of the site, not the mobile version.
Is there a fix?
Hi mike_jandreau,
I am apologize for the issue.
I have checked our demo and it’s showing perfectly.
Maybe Responsive disable from your theme options panel.
Can you please create a ticket our support upport.wpocean.com, so we can check and fix the issue.
Thank you.
Hi, the new update of elementor has caused an error on website Elementor\Scheme_Typography’ Not Found please let me know how to fix it since it has broken the website
Hi, We already updated the Elementor deprecated issue, Please update the core plugin or contact our support forum https://support.wpocean.com/ Thank you.
Hi guys, I just purchased the theme and I am trying to figure out how to change something. On the personal lawyer page (Attorney Single), how do I remove the golden-yellow circle around the picture? I couldn’t find any toggle button or anything like an on/off thing. Thanks.
Hello MitakaDi,
Please create a ticket at our support forum, https://support.wpocean.com/ our support agent will fix the issue.
Thank you.
Hello!! I am looking forward to get this. Can I use WPForms plugin and Translate Press plugin? Is it compatible with those 2?
Hi,
Yes, Our Theme is computable with WPForms and WPForms
Thank you.
Hi Support,
My website isn’t working for now, but when I have deactivate Elementor plugin it’s back to working again. Why it’s happen please help to fix it.
Noted: Now i have to updated theme version 3.0.5 already
Hi bleclub,
Please download the latest file and update the core plugin You will get the core plugin under theme bundle >> plugins folder
If you unable to update, Please create a ticket at our support. https://support.wpocean.com/ Our support agent will help you to update the core plugin.Thank you.
Hi, a new Elementor update is breaking the theme.
Hello sir, we updated the issue, Please install the latest version. I will fix the issue, Thank you.
Hi, how do remove the color overlay on header images?
Hi, From Customizer you can change the overly color. For any kind of help feel free to contact me at our support https://support.wpocean.com/login. Thank you.
Does the theme support RTL ?
Hi chawen, I am sorry right now RTL CSS not included. You need to write some custom CSS for RTL. We will add the RTL support in the next version. Thank you.
A great theme and a great support team. They responded with interest to every question I asked and resolved any issues during the day.
Thank you wpocean team
Thank you.
Hi there, I have some error to importing a demo. When i click continue and import it’s shown the message
An error occurred while fetching file from: https://mydomain.com/wp-content/plugins/barristar-core/include/demo/content.xml! Reason: http_request_failed – cURL error 60: Peer certificate cannot be authenticated with known CA certificates.
Please help me to fix it.
Thanks,
Hello bleclub,
Thank you for purchasing our theme.
cURL error 60 is hosting related issue. Your hosting is not recognized importing demo data.
You will get details about cURL error 60 here https://medium.com/@narendravaghela/how-to-fix-curl-error-60-ssl-certificate-problem-80e7dafafa57 https://noorsplugin.com/how-to-fix-curl-error-60-ssl-certificate-problem-unable-to-get-local-issuer-certificate/If you want to import demo data.
Please create a ticket at our support forum. https://support.wpocean.com/ Our support agent will import demo data as soon as possible.
Thank you.
getting error on homepage icons for : Failed to load resource: the server responded with a status of 403 (Forbidden)
/wp-content/themes/barristar/assets/fonts/themify.woff?-fvbane
but the files is there, When I disable Modsec the error disappears but none of the icons are working.
When i change to the Parent theme this problems goes away.
Hi lennone,
Can you create a ticket at our support forum. https://support.wpocean.com/ Our support agent will help you as soon as possible.Thank you.
Hi… Does this them requires me to have pre-installed Elemntor?
SullyPanda, This theme created using elementor free version. We created widget for every section. you don’t need premium version. Thank you.
Hello, is this theme compatible with WPML ?
Yes sir, The Theme compatible with WPML. Thank you.
Hi, wrote to your ticket support system yesterday. Please advice.
Hello sir, We already answered your ticket. Please check. Thank you.
Thank you! The solution was better than I expected!
You are welcome
Greetings. Great theme. However, on the front page at the bottom with the newsletter box, I cannot find where [mc4wp_form id=”184”] is in the mailchimp form. It is formatted just how I want it but can’t find it in order to edit it. Thanks for any help.
Hello sir,
Thank you for purchasing our theme. To edit mail mailchimp form go wp dashboard >> MC4WP >> Form and you will find the form there.
Thank you.
How do i change the front slide job on the page and add to it pls. Pls reply.
Hello sir,
For Any kind of help please contact at our support.https://support.wpocean.com/
Thank you.
Hello, nobody here to respond to client??
Hello BGCL,
We already answered your question on our support. From theme Options you can change logo.
Thank you.
Thanks. God bless you guys.
