Discussion on Base - Premium Knowledge Base / Wiki / FAQ Theme


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106 comments found.


We have a lot of products.

- We hope user can have front-end panel to input their product series on it. Can it do it?

- Every client can have their own font-end ticket panel?

- Is it include member register custom field?



jonpedlow Author Team


The theme does have a search feature, but does not have a front end ticket system or membership option.

There may be third party plugins for this though but I have not tested any with the theme.


Hi ThemeBeans! You guys do beautiful work and I’m thinking of purchasing Base. I have three questions: 1) Is it compatible with the latest version of Wordpress? 2) Can I post and search PDF documents into Base for visitors to find using Base’s search box? and 3) Can the social icons/links on the bottom of the homepage (and others) be moved to the top of the page? Social is really important! Looking ahead to your answers. Thanks!

Sure thing. Quick question though. Do you mean to search the actual PDFs, or search for the PDF files?

My first priority is to search the content of the actual PDFs.

I tried getting that plugin to work, but i was having trouble finding out how to use it correctly. :/

Hi, thinking about purchasing…can users be logged into the app, therefore logged into this site? ie, we only want our web app users to see / access this site…

Thank you!

Yup, you can restrict the site to logged in visitors only – or you can even make it where paid users have access using a plugin such as Restrict Content Pro.

I have purchased your theme and am using it with Heroic Knowledge Base Plugin. The search function on the Home template does not seem to pick up content on the articles within the assigned knowledge base. Title, content, categories, etc. all cannot be searched within the search function for the home template. Is there a way to force the search to also search the knowledge base articles? I’m not sure how they are classified to be different than what the theme would consider a searchable page. I have tested this with other themes and their search functions are able to “find” the knowledge base articles. Any help is appreciated. Thank you.


jonpedlow Author Team

Hi there!

Thanks for purchasing one of our themes! Please note that support is operated through our Help Center.

To get in touch, create an account, login and create a ticket. We’ll take a look at your issue and get you some help usually within 24-48 hours.

Help Center | Login | Open a Ticket



Hi ThemeBeans! The search bar on the main page does not do any searches of related worlds included on content of pages, gives the information: “Hi ThemeBeans! The search bar on the main page does not do any searches of related worlds.”

The same thing occurs inside Worldpress Administration (pages), when I try to search the name of a created page title on the search page button, appears: “No page found.”

Can you please assist me on this issue.

Thanks in advance!


Hi Pedro, Do you mind contacting us via our official Help Center with your query? I’d be able to help you out if I can run some tests on your website to ensure we’re on the same page. Thanks!


Hi, I need to update my server to PHP7 and WP Engine’s PHP7 compatibility checker tool is saying that there are errors with the Base theme, please could you provide a fix. These are the errors:

FILE: /nas/content/staging/vapelocation/wp-content/themes/base/lib/admin/options/validation/preg_replace/validation_preg_replace.php


32 | ERROR | preg_replace() – /e modifier is deprecated since PHP 5.5 and removed since PHP 7.0

FILE: /nas/content/staging/vapelocation/wp-content/themes/base/lib/content/content-header.php


96 | ERROR | Assigning the return value of new by reference is deprecated in PHP 5.3 and forbidden in PHP 7.0

Many thanks