Web Themes & Templates

Reviews for Basel - Multipurpose Ecommerce Shopify Theme

Reviews for Basel - Multipurpose Ecommerce Shopify Theme

By
4.71 (248 ratings) 4.71 stars
Cart 3,411 sales
Well Documented

248 Reviews

for Customer Support

Excellent service! I'm very satisfied with the service given by these people. Fast responses and thinking along, would definitely recommend it!

for Customer Support

I'm used to designing in Word Press Elementor this is not as smooth to me because you control most of the entire site from a side window as opposed to only controlling elements on the present page by clicking on them. The side menu options are a little overwhelming because of this.

However Basel is super customizable, comes with many preloaded features that are great for ecommerce, and has great customer service that will give you step by step instructions w images or just fix it for you. The drawback for me is were in very different time zones.

Hint: Design in Basel @ 90% zoom in chrome. This enables you to have 2 side windows rather than 1 over crowded 1. I wish I knew that from the beginning.

Author response

Thank you so much for your review and comments

for Design Quality

Always giving that rating for Customer Support. They are really helpful and respond in a good time frame.

for Customer Support

since five days trying to connect with the developer for support sending plenty of email with no answer.

waste of money was a terrible experience, I have my web developer trying to reach the product developer and still no respond.
Shame unfortunatle

for Customer Support

Really like this theme! Features are great. Also, the customer support is proactive and helpful :)

Author response

Thank you so much, Your feedback motivates us to work harder for wonderful customers like you

for Customer Support

Easy to use. The service is very good.
It is more timely to provide help when there is a problem

for Customer Support

Important thing is customer service is top notch !

Support responded to our problem within one hour! Wow.
It seems that the theme will be working. Let's see! Thanks Guys!

for Code Quality

Some pages/sections are not responsive. Also the sections are limited and require some knowledge of code. If I compare this to previous themes I used, I would not recommend this theme.

for Customer Support

Theme is fantastic. Customer service is the best. They are very prompt in replying to enquiry that you have with clear instructions.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey