Great customer support.
218 Reviews
by aradav 7 days ago
Amazing support. super responsive
Sarah,
Thank you for the great help in uploading the correct layout from my theme!
Great help!
The support is sooooooo amazing and reliable! I started having missing function issue after Shopify updated their system but the team just solved the issue right away so I can keep moving forward. I'm very very impressed. :D
Lot of good features
Sarah is a very helpful person. Also she has a quick turnaround time with her responses. I was worried there would be difficulties getting precise answers, but all of those worries have vanished.
Thanks again for all your help Sarah.
Author response
Thank you so much for your kind words
Great support and great product. Highly configurable and definitely worth the price! Highly recommended.
this theme is owsm.I Really like the design of the theme.
support is also very nice.
communications is never an issue.
Support team is really very supporting.
Thank you soo much for your great support.
I have been using this theme for about 2 years now and it is proablby the best shopify theme available.
With plenty of features, great design and very robust. The customer service team have helped with any tweaks I have needed and made the whole process very easy.
Defenitly recommend this theme to beginners or advanced shopify users looking for a well designed theme.
The support fixed my issue very quickly.
Thank you
Their customer Support is Great. Quick and gets things done. very friendly and ready to help.
We could design a really nice shop in a short time and the customer support has always been super helpful, answering any question we had really fast.
Basel is a beautiful and multifunctional theme, and the customer support is outstanding. I've used this theme on multiple websites.
These guys are great. Highly recommended.
This theme is fantastic and has a load of features to choose from. Highly customizable and the few things I needed help with was easy with their great customer support. Definitely will get another theme from them again on my next website!
Customer support for Basel is great! Over the past 2 years since we started using Basel, their team has always been able to resolve any problem that we have had on our site. Just this past weekend I had a coding issue with a custom page, and Kate resolved the problem first thing on Monday morning in just about an hour. Excellent support to address any particularities you might run into when customizing the Basel theme!
