thank you for your help
248 Reviews
Excellent service! I'm very satisfied with the service given by these people. Fast responses and thinking along, would definitely recommend it!
I'm used to designing in Word Press Elementor this is not as smooth to me because you control most of the entire site from a side window as opposed to only controlling elements on the present page by clicking on them. The side menu options are a little overwhelming because of this.
However Basel is super customizable, comes with many preloaded features that are great for ecommerce, and has great customer service that will give you step by step instructions w images or just fix it for you. The drawback for me is were in very different time zones.
Hint: Design in Basel @ 90% zoom in chrome. This enables you to have 2 side windows rather than 1 over crowded 1. I wish I knew that from the beginning.
Author response
Thank you so much for your review and comments
Always giving that rating for Customer Support. They are really helpful and respond in a good time frame.
by A_11 4 months ago
The best theme ever.
since five days trying to connect with the developer for support sending plenty of email with no answer.
waste of money was a terrible experience, I have my web developer trying to reach the product developer and still no respond.
Shame unfortunatle
Really like this theme! Features are great. Also, the customer support is proactive and helpful :)
Author response
Thank you so much, Your feedback motivates us to work harder for wonderful customers like you
great
Easy to use. The service is very good.
It is more timely to provide help when there is a problem
Excellent support!
Important thing is customer service is top notch !
Fixed Issues
Author response
Thank you so much :)
Great and dependable customer support.
Support responded to our problem within one hour! Wow.
It seems that the theme will be working. Let's see! Thanks Guys!
great theme
Some pages/sections are not responsive. Also the sections are limited and require some knowledge of code. If I compare this to previous themes I used, I would not recommend this theme.
Theme is fantastic. Customer service is the best. They are very prompt in replying to enquiry that you have with clear instructions.
