by Atje 3 days ago
349 Reviews
I am working from the provided template files and adding my own content and the responsive elements of the designs will need tweaking to work across the various sizes, the responsive elements could be much better. I will re-do my review if it doesn't end up being too time consuming but it looks like it will be.
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Author response
Hi,
We are really sorry that you faced these difficulties working with our theme. But we hope to resolve them asap. We checked our forum and comments and didn't find any messages from so you didn't try to contact our support for help.
Could you please be more specific about the issue you have with our theme elements? You wrote that you need some tweaking and they are not responsive. But our theme is fully responsive and we didn't get any complaints before. Also, we are constantly working on our theme improvement so you can make a feature request and we will implement it in our updates. For example, in our next version, we will introduce a new WPBakery element called "Responsive text block" that will give you full control on text font size for this element on each device.
So we are waiting for you to contact us via the contact form on the profile page or create a topic on our support forum so we can help you and hope that you will change your bad rating :)
Thank you for understanding.
Best regards
Hands down, one of the best themes I've ever used! I cannot recommend highly enough! It's been effortless to use and very intuitive... The customization experience using the theme has been very enjoyable for me. It seems the developers have thought of almost everything in terms of structure and ability to easily find and customise components of the theme. Well done to the team behind this theme. This is how an example of how a Wordpress theme should be done!
I like, is beatyfull !
For a new bee like me takes lots of time to set up a webstore like this. Experts can do easily to set an online store easily. Team have done good job.
Author response
Hello,
Thank you for your feedback. In general, our theme is well optimized and we constantly working on its performance and UX optimization to make it feature rich and easy to use at the same time. Yes, it may take some time to understand how it works and learn all its options, but it is how other themes work as well. You can take any other theme and it will need some time to understand it anyway.
We would be glad if you can contact us via the contact form on our profile page and write us some points where exactly you faced difficulties working with our theme. We will consider improving that parts in our future updates. Hope that you will be able to change your mind and rate it with five stars in case you really like it :)
Thank you in advance.
Xtemos Studio
If you are looking for a super fast site then look no further. This would have to be one of the best purchases our company has made with this script/theme. We have never had any issues and our site is super fast compared to anything else we have installed, I wish we had of purchased this same theme for all of our e-commerce sites. Well done on a great product!
Great support!!!! You´ll always get a helpful answer and constructive hints to sovle for your "problems". thanks!
The best WooCommerce theme for your e-commerce projects
it is wonderful all around.
One of the best theme with lots of options.
unbelievable friendly customer support. really thank you so much. guys answered for every my stupid question and really was so helpful. high recommended theme!!! i cant choose a few reasons to rate it but it 5 stars rate for everything. design, support, customizability, code, flexability - everything high level! choose it and you will be happy.
Author response
Hi Artem,
Thank you so much for such for your review. Very appreciated :)
Kind Regards
Xtemos Studio
We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.
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