I am trying to upload your theme to Wordpress and I keep getting an error that it cant upload it because the style.css stylesheet is missing. Please provide what I am missing from the download file
i figured it out
Hello. A new version of visual composer is available – Version 126.96.36.199. When will you provide an update for it? Thanks.
Hello, we will include it ASAP. Please stay tuned.
Is there a new version??? VC needs an update.
Can you provide the updated version of VC. It has been over 3 months!!!
Hi, please email us via our profile page from here http://themeforest.net/user/MegaTheme
Please provide me with the construction Icons that you used for the demo. I downloaded the SVC icons plugin but the construction icons that you used for demo 1 are not in there. Where can I get them?
Hi, see them in \basis-package\Demo Content\WordPress SVG Icons Plugin Demo Content
Thanks. I downloaded the SVG Icons Custom content, but how are you A) changing the color to the icons, for Demo 1 you have orange, I am trying to use a custom color and cannot, the only color that gets imported is black, and how did you get the Icons on the home page to show up on the left of each of the 9 areas and that large size, http://demo.megathe.me/basis/demo-1/home-2/, every time i import the Icon in each block section, it is small and directly next to the wording (for example Bathroom & Kitchen Design), its not off to the left like you have it in the demo
Please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
I am trying to open a ticket to you all and it keeps saying that my purchase code is incorrect and i am entering it exactly as it is, also copied and pasted it and it still says incorrect, so i cannot open a ticket to you and need to get this addressed
Please email us via our profile page from here http://themeforest.net/user/MegaTheme
I am trying to submit a ticket at http://megatheme.ticksy.com but the site is saying my purchase code is wrong. I have copied and pasted it correctly. Made sure there is no space in front and at the back. But still does not work. Need assistance.
Just send the email from http://themeforest.net/user/MegaTheme. Thanks for replying.
Have not received a reply. Did my email get to through? If not, let me know another way to get in touch with you.
We will reply ASAP.
Thank you for the solution. It works great. Thank you again for helping.
VC Composer needs an update. Backend Editor has been broken for months!
Hello, I’m waiting four your reply since 2 two days in megatheme.ticksy.com. There is anyone that finally answer me?
Hello, sorry, we will reply ASAP.
having a number of issues that have not been answered in support ticket – visual composer does not come with this … can not get over lapping images on rev. slider on home page like demo….. can not change background color or add background image to anything
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will help.
Does this theme not have a sidebar?
Hi, you can find sidebar on a blog page here http://demo.megathe.me/basis/demo-1/blog/
Will there be any update? The new visual composer breaks the whole site? Where are the updates of this theme???? The last one was 2016!
Hello, yes an update is in our to do list. Please create a support ticket by following this link http://megatheme.ticksy.com/ and we will install the latest version of Visual Composer plugin for you.
i just purchase this theme ” Basis – Construction Business WordPress Theme” after i installed no content and need to make everything again. Not recommended.
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
How can I change the responsive breakpoint to show the mobile menu earlier – like around 1200px? Thanks.
Hi, please email us via our profile page.
I need support, buy this template for a client and when installing demo content throws error. It is urgent for me to solve this problem. I await your comments.
Hi, we apologize for the delay in response. Please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
Home example 5 and Home example 6 not available.
Home 5 and home 6 are missing in the Demo Content Slider Revolution folder.
I want to use home 6
Hi, sorry for the late reply. Please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
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