162 comments found.
Hi, the last update doesn’t fix the menu issue for me! Had to go back 2 versions updates down.
It’s cache issue. Try to clear the browser cache and check again.
Hi, i want to let the background in black but the header in white is that possible ? also i want to modify the size of header how can i do that please ?
Hi,
Please send us a mail by using our item support form.
Thank You.
hi.. how can I translate to french and have 2 language in my websit ? thanks
pleas how can i translat my website
Hi,
You need to use Multilingual plugin. For example WPML or Polylang plugin.
Thank You.
Thanks, but In this way I will keep the modifications and the content of my site even if I am going to change the domain name and wordpress link ?
Hello, I need help please, I want to change my domain name and WordPress link of my website but I want to keep my theme with the modifications I made. what do I have to do ? Please i need an answer asap
Hi,
Before moving to the other domain/ subdomain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now, I reset your purchase code. You can use it again.
Available domains for Test/ Staging purposes are listed below.
Info: First activate your purchase code on your main domain, then activate your purchase code to the test domains.
localhost .dev *.test *.local local. .staging staging. *.example *.invalid *.dev.css (DesktopServer) *.myftpupload.com (GoDaddy) *.cloudwaysapps.com (Cloudways) *.wpsandbox.pro (WPSandbox) *.ngrok.io (tunneling)
Thank You.
Hi, After the last update my hamburger mobile menu colors disappeared and can’t change them! I am able to change color on the desktop version but not on the mobile, when customizing theme can’t see the changes on the mobile version. Can someone help please!
New update will be available very soon. For now you can change color from the Styling option. https://tinyurl.com/yp4n5u9y
Hello, I started creating my website using the theme, but for some reason it doesn’t allow me to change the options on the settings, like the font style, size, logo size etc. it only allows me to change the colors of the site. Any suggestions to resolve the issue?
Hi, After changing the settings just give a hard refresh(CTRL+F5) to clear the browser cache.
ok i’ll try that, tmy friend who is setting up the page texted me also an error he received trying to make the changes mentioned above. Any ideas?
File Permission Issues We were unable to modify required files. Please ensure that /home/www/aline/alinestudio.gr/www/wp-content//uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..
Ignore that file permission issue. It’s for the latest version of redux plugin. I hope the next version of redux will fix this issue.
Hello,
I have some question about the changes of the colors and styling.
I have already installed the “One Page Multipurpose Demo Dark Version” but I cant’ find how to change this “dark brown” color in the following elements:
- Services section (on mouse hover background)) - Testimonials fram background - Blog Section (Title frame background)
Could you please provide feedback and hepl me find a solution.
Thank you very much in adnavnce.
Support team 2 days ago replied to your support request. Please check your mail.
Is activation with a key allowed on a test copy of the main site on the local machine?
Available domains for Test/ Staging purposes are listed below.
localhost
.dev
*.test
*.local
local.
.staging
staging.
*.example
*.invalid
*.dev.css (DesktopServer)
*.myftpupload.com (GoDaddy)
*.cloudwaysapps.com (Cloudways)
*.wpsandbox.pro (WPSandbox)
*.ngrok.io (tunneling)
Hello, working with SEO aspects we discovered that Portfolio_category is set in front with underscore which is not friendly URL please consider to update to Portfolio-category or add ability to change. Thanks
Hi, There is no general settings tab in the customize section. For this reason, there is no section to add a logo to the site. The logo does not appear in the website preview
Hi,
Please make sure you activated your purchase code and installed all required plugins.
https://www.awesomescreenshot.com/video/21699796?key=0a5a1f363a25b4029f109938850d3a75Thank You.
Hello, first, congrats for your amazing template, great job ! I have a big issue which i think is not related to your template but i ask anyway. My Website is not on google. When i say not on google, i don’t speak about bad referencing, i speak about not being on google AT ALL. I tried “site:neo-architecture.fr” and it shows no response AT ALL. everything seems allright on Wordpress settings (the one where you can ask to be or not be referenced on search engines), and my hoster says that it can’t be his fault. Do you know where it may come from please ? I am stuck on this situation and i really need to solve this. Don’t get me wrong, i am not asking for hosting or Wordpress help, just i am wondering if there is any setting on Bauen that i missed. Thanks a lot for your precious answer !
Hey how can i put a video on the slider on HOME PAGE instead of the images ?
Hi, i was working on the theme perfectly but i noticed that all the modifications i’ve made lately (it’s been 2h) doesn’t appear on the other devices. i even tried to do another modification and upload it but same result … whenever i check the website on another computer or phone i only see the modifications i’ve made befor those past 2hours !
Hi,
Please add MP4 video URL for each slider item https://tinyurl.com/yp5l7vr7
Maybe browser cache issue. Do you use any cache plugin? try to clear browser cache and check again.
Please use our item support form for get support. https://themeforest.net/item/bauen-architecture-interior-wordpress-theme/34326026/support
Thank You.
Please i have a question about the logo, i noticed that the size is 75 × 33 px even if i put a bigger logo the size doesn’t change at all and i can’t find any way to modify it on the documentation ? Also i was wondering if i could add the widget ( Contact instruction ) to blog page because i can’t modify it by Elemantor as the other pages ? But I need to say that this theme is one from the best themes i used it’s not complicated and thanks for you support !
Hi,
- After change the settings give a hard refresh(CTRL+F5) to clear the browser cache.
- Please go to the Appearance > Widgets and use Blog widget area.
Thank You,
I consider purchasing this theme but the demo websites are opening so slow, my internet connection is very fast, still the demos are slow to open, I like the design however the speed is very important for me, can anybody tell if the purchased theme you installed is loading fast? it takes 30 seconds to load the pages on demo, which is unacceptable.
Thanks
Hi,
Average loading speed is 3-4 seconds. Maybe our server was down or some issue that time.
Please check this https://www.awesomescreenshot.com/video/21593417?key=e9d9cd8cc542944568eddc3977d926a3
Thank You.
Yes, the demo homepages themselves are opening ok, however the pages in the demo ie. the service pages the about pages, portfolio, etc. they are opening very very slow. and it’s from 30 to 40 sec. my internet is the fastest in Europe and other templates on here are opening quite fast. and I’m using Safari you are using chrome in your video. can you check for safari as well?
Thanks
so I checked with chrome and it’s faster, however the website visitors will be using mostly safari, so the speed should be faster on both. can you please check and fix that and let me know, so I decide buying the theme or not?
Thank you
Can you please check this demo now on Safari? https://webredox.net/demo/wp/bauen/dark/el/multi/demo1/
Please clear the browser cache and check again.
Hello. It is me again.
I think I realized why the theme updates partly ruin the site: cause I try to automatically update from version 7.7 to 8.9.5.
I see in your change log that in some versions you do not want to update directly from the child theme or in some ftp installation is needed. Should I manually update each version till I reach the latest one? And if yes, could you please provide me with links to each version?
In the manual update, will I have to delete the them and then upload the new one or just ftp the new files?
Thanks!
Please download latest version theme from the themeforest and install again from your WordPress dashboard. Or replace latest version via FTP or cPanel.
Still doesnt work… I uploaded the latest version via Ftp.. It keeps resetting the header (menu, logo) to the demo’s one. And I cannot change it,. For example, the Bauen theme option in typography has white font color, but it shows the demo color. It doesn’t even change if I try with custom css.. I have spent hours with this, and it is not my fault…please help. Maybe I should update each version manually?
Please make sure you update the theme and Bauen Plugin. After update the theme go to the Bauen options and re-save settings. Clear browser cache and check your site again.
ok, this time worked. Sort of. I had to re-enter everything about menu typography in every menu to make it work. Thank you
Hey, i just bought the theme but the problem is that i aploaded it on the wrong URL Adress. When i changed it the theme doesnt work anymore, i mean whenever i try to activate the theme once again they told me that the purchase code was activated on the old adress ! I really need help on that because i thought that i can change it as i saw on the documentation !!!
Hi,
Before moving to the other domain/ subdomain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now, I reset your purchase code. You can use it again.
Available domains for Test/ Staging purposes are listed below.
Info: First activate your purchase code on your main domain, then activate your purchase code to the test domains.
localhost .dev *.test *.local local. .staging staging. *.example *.invalid *.dev.css (DesktopServer) *.myftpupload.com (GoDaddy) *.cloudwaysapps.com (Cloudways) *.wpsandbox.pro (WPSandbox) *.ngrok.io (tunneling)
Thank You.
Amazing! thanks for your reply it works.
Also i have a question i noticed that i can’t change the DEMO, at the beginning i tried the (Multipage video light) and now i want to use the (Multipage light) but whenever i import another DEMO nothing changes
Please reset database and reimport demo data.
For some reason when I try add my Logo it stretches? I have tried adjusting everything but nothing helps..
Hi,
It’s a browser cache issue. Just give a hard refresh(ctrl+F5) to clear the cache.
Thank You.
I have submitted a support ticket months ago and I never heard back. Please provide me with the support you advertise you give your clients.
We already replied to your support request and within 1 hour after your support request.. Please check your mail perfectly. https://tinyurl.com/ynlfqrfs
Item support no longer available for your purchase. It’s already expired. Please renew your support time for any query.
I have submitted a support ticket months ago and I never heard back. Please provide me with the support you advertise you give your clients.
Hi,
Which version of the theme you purchased? I am not getting any data of your purchase.
Also we didn’t receive any support request from you.
Thank You.
Coming Soon page still have navigation menu showing up. Please help
New update will be avilabale within tomorrow.
