Sara_p

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5519 comments found.

can “quick view” be added to theme ?

yith-andrea

yith-andrea Author Team

Hi freakpower,

bazar is compatible with our plugin YITH WooCommerce Quick View take a look https://yithemes.com/themes/plugins/yith-woocommerce-quick-view/

Hi Sara,

i have one question regarding Categories and Categories shortcode.

First, to make it clear, I have couple of categories and number of subcategories. When I put categories shortcode on the page all categories are shown, with their subcategories too. Is there any way to show only main categories, and after the user clicks on that category to display all of the subcategories of that particular category? And how can I achieve this?

Shortcode that I am using is “Product Categories”.

Thank you, Regards, Pooja

yith-andrea

yith-andrea Author Team

Hi sara,

the only way to have just the main category with “product categories” shortcode is to put manually the id list in the “category” attribute.

Hi, where I can tweak the product details page like it is described in the documentaion for normal sites. I found only the few settings under Bazar Theme > Shop > Product details page

yith-andrea

yith-andrea Author Team

Hi test,

what documentation do you read? the product details page is part related to WooCommerce template and part related to our templates and css code, in the theme options you can set two different layout for it. Anyway write a ticket on our Support Desk as our team can help you to realize what you need if possible.

eeuwe

eeuwe Purchased

Hey, can you give me a example of a grouped product in the demo? I cant seem to find examples.

yith-andrea

yith-andrea Author Team

Hi euuwe,

I’ m sorry we don’ t have any grouped products on our sample data.

What host do you use for this theme (In range of £4-£5)? because I use site 5 and my site loads so slow and is only faster than 17% of tested site apprently

yith-andrea

yith-andrea Author Team

Hi marcus,

in this case we always suggestion to use CDN for images and a good cache plugin like W3 Total Cache or WP Super Cache.

Ciao Sara, il mio problema è che non posso più, nella pagina checkout, selezionare il checkbox che permette di compilare i dati di spedizione. Nella pagina checkout (sia dinamica sia fissa) il tab “indirizzo di fatturazione” è scomparso e anche le email nuovo ordine arrivano senza i dati di spedizione. In una prova in locale funziona tutto correttamente. Hai idea di come risolvere il problema?

yith-andrea

yith-andrea Author Team

Caro utente,

semplicemente scrivi un ticket al nostro Supporto ;)

Hi – we just ran a theme update and now the product images on single product pages don’t show up on mobile view. I have never used support for ur theme and now its telling me I have to pay for support?? I don’t really need support – i just want to let you know that your theme is not working properly on mobile. Any suggestions?

yith-andrea

yith-andrea Author Team

Can you give me a link of your installation ?

sina121

sina121 Purchased

Hi I am experiencing a problem in this theme, i guess with the woocommerce plugin. it is giving this error Fatal error: Call to undefined function is_embed() in /home/sinacom/public_html/demos/bazar/wp-content/plugins/woocommerce/includes/class-wc-template-loader.php on line 45

what do i do now please let me know, Any suggestions??

yith-andrea

yith-andrea Author Team

Hi Sina,

as you can see by the path the issue is related to WooCommerce code, try to deactivate bazar and see if the issue persist.

pavanelli

pavanelli Purchased

Hi. How can I change the Menu Colors? I don´t know why, the menu color change alone. Now I want to fix it. Can you help me? You can see in colinasbanheiras.com.br . Tks

yith-andrea

yith-andrea Author Team

Hi pavanelli.

you should change by the “Bazar / Theme Options” page, be sure after resave the options to don’ t have the css file in cache.

A warning to potential buyers – this theme is not mobile friendly!

yith-andrea

yith-andrea Author Team

Dear customer, we are sorry for your experience, have you try to contact our Suppor Desk as we help you wih your issues.

bbbb25

bbbb25 Purchased

Hi Andrea, I have updated to 3.0.2. I seem to have an issue with the “Shop” page which now continues to display “header1.jpg” at the top.

I have played with all the settings on the “SHOP” Page and in Theme Options>Shop Settings but I cant get rid of it. I have deactivated every plugin including woocommerce and it is still there.

I do not want this image here I want it blank. This is the code that now shows.

<!-END HEADER-> div class=”slider fixed-image inner group”> div class=”fixed-image-wrapper” style=”max-width: 1170px;”> img src=”http://mysite.com/wp-content/uploads/2013/01/header1.jpg” alt=”TEST SITE Header”>

Other than this all seems to be fine. Hope its a simple setting??? Thanks

bbbb25

bbbb25 Purchased

Hi any idea on this?

yith-andrea

yith-andrea Author Team

just write a ticket on our Support Desk and we help you directly with your proiblem.

tiameg

tiameg Purchased

Bought theme with plugins included. Just updated WP and now Slider Rev plugin wont work, says not activated but it was bandled with my theme? My paid support has just run out, please tell me that this is not the reason the plugin stops working?

tiameg

tiameg Purchased

I might add – I never used the paid support the whole time I had it.

yith-andrea

yith-andrea Author Team

Hi tiameg,

the revolution activation just needs for automatic updates, the plugin works without licence activated.

tiameg

tiameg Purchased

Well since the message has appeared that it needs an update, the plugin has stopped working?

lorenzogf

lorenzogf Purchased

Good day Sara. I can’t sign in with Username and purchase code in support. My layout changes the configuration after a while. Help Me Please, it’s been a month since I bought and not yet managed to come in contact with the support.

yith-andrea

yith-andrea Author Team

1) register yourself in our site: http://www.yithemes.com

2) Then active your theme in this page: http://yithemes.com/theme-activation 3) Then in this page: https://yithemes.com/my-account/support/dashboard/ open a ticket and explain your issue.

Thank you

tiameg

tiameg Purchased

I am contacting you as I purchased the theme with rev slider bundled and plugin author has said you should provide the lastest v of the plugin to me as I purchased it in a bundle, please advise?

tiameg

tiameg Purchased

So for now the slider will not be working, my site/shop is missing the slider and looks awful, and can you clarify if buyers will get the updates without paying for extended support forever is that correct? I am not happy that my site is broken and you refuse to release the update NOW to fix it, why must we wait and have missing images? This is riddiculous and unfair, how can we be expected to run websites like this? All buyers should be warned that they will be left with a non working website for unspecified amounts of time. Not happy! Would not have purchased had I known.

Hi tiameg,

we did not refuse to send the update, just we are working on it , please be patience will be released soon.

In the meantime our sites must appear broken until you do? I would not have purchased had I know this would be the case.

Is it possible to translate to portuguese_br?

Hi!

We purchased the theme last year. Now I updated the CMS (Wordpress 4.7) and I lost my custom logo and the whole footer section. Please give some support for the problem.

Thanks in advance,

Medallion team

yith-andrea

yith-andrea Author Team

Hi Asta7921,

we can’ t help you directly without enter on your installation and this is possible just writing a ticket on our Support Desk.

How to ban featured tab on mobile?

Please help, because featured tab isn’t mobile friendly!

Thanks in advance,

Medallion team

yith-andrea

yith-andrea Author Team

See the above answer.

monikles

monikles Purchased

Hi there,

Our shop layout seems to have changed? We had three products displayed new to eachother all neatly and in a row, but now there are only 2 next to eachother and then one single one underneath.

Hope this makes sense? this is the website url – www.shado.co.za

Hope you can help.

Thank you

yith-andrea

yith-andrea Author Team

Hi monikles,

the site in the url you provide get a permission denied error, have you modified the WooCommerce / Product / Display / Image size settings ?

monikles

monikles Purchased

Hi Andrea,

Thanks for getting back to me. We use Wordfence Security so some countries are unable to access the website. If you can let me know what country you are in, i can open it up for you to see?

Catalog Images – 400×400 px Single Product Image – 468×468 px Product Thumbnails – 100×100 px

Hi, A client contact me to update his old site. He made customization in the theme files without child child. Is there a way to get 1.6.0 version of the theme? I have his Item Purchase Code.

Thanks

Hi boris,

try to ask this to our Support Desk.

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