1,351 Reviews

for Other

Poor quality of updates. It does not work with recent versions of woocommerce or wordpress. Careful not to update. The updates on the theme arrive after 3-4 months.

Sara_p

Author response

Hi there, the latest Bazar version 3.2.0 id compatible with WooCommerce 3.4 and WordPress 4.9.6

for Feature Availability

Gutted to say that the Bazar theme doesn't work with the product bundles and composite products plugins at all.

As my 'support' has now finished I have no way of a support ticket to see if they can look into this for me.

Shame that I bought it really. Was going really well until this point.

for Customer Support

Great theme for your online shop that offer flexibility to design your own style.

Superb customer support that you can rely on, so you won't stuck with your user interface design problem.

for Other

Overall the theme is pretty good. Why I rated this 2 stars. Set 7up is too difficult for novice users. Contact forms 7 interface has been replaced making the form builder good for very simple forms only. Complex forms are impossible to use. Tons of layout errors, mostly CSS. Very slow load time when there is traffic to the site, too many resources loading. Very finicky with page layouts, and hard to get things to line up. I have been using this theme for a couple years, but it is time to switch... costing me business.

for Customer Support

As many other reviewers have stated - the theme is buggy and breaks frequently. The documentation for the theme is poorly developed and customer support isn't what I would hope a reputable company would provide.

As an example, Woocommerce had a recent update. After the update our company e-com site broke to the point that orders could not be accepted. Below is the response I received from the developers, regarding my support request.

-----------------------------------
Hello there,
you do not have to follow the woocommerce stastus update dictat because the theme has its own templates
however the theme is still not compatible with the latest woocommerce update
we will release Bazar Update today, so you will able to download the update as soon as themeforest will make it available

Best regards

YITH
---------------------------

How is it acceptable to market a theme as a Woocommerce compatible implementation, and then tell people to ignore the Woocommerce updates when the theme breaks?

Maybe, it's just me but it doesn't seem like they want or care to provide the service after the sell.

Sara_p

Author response

Hi there,
we are sorry to read that you are experiencing these issues with Bazar theme. The WooCommerce update that broke the site has been released one day before you updated it, but, as you should know, we need the time to test the theme with the new version of WooCommerce and to apply the necessary fixes.

We always recommend that you make sure the updated version of the theme has been released in order to avoid big issues like this.

Moreover, as good practice, we always recommend you do not update the plugins and themes on your production site when it comes with big updates like WooCommerce version 3.3. It's good practice to test big updates like this on a backup copy of the website.

Besides all this, though, the update has just been released and fixes all the compatibility issues with WooCommerce v. 3.3.

Please, do not hesitate to contact us if you had any further questions.
We'll be glad to help. :)

for Flexibility

That´s really a great theme for ecommerces. I highly recommend it!

Yet another update and yet another day wasted trying to fix my broken site as a result. THE WORST THEME EVER! DO NOT PURCHASE!!!!!!

Sara_p

Author response

Hi there,
we are sorry to read that you are having issues with the updates of the theme. Can you, please, let us know what are the issues about in detail? We will investigate further on this. Thanks

for Other

Liability ---- They mess up stuff and they don't want to be responsible.

Sara_p

Author response

Hi Dario,

we are sorry for your disappointment. We wish to specify that our support policy doesn't allow giving technical assistance via ThemeForest comments since we need to check the website to fix problems.

Can you give us more info about your problem and if it's related to the latest Bazar update? Thank you.

Best regards.

for Customer Support

Many bugs inside this Theme, it is a really fragile theme and to extend support you need to pay 45.50$ which is crazy for a 64$ theme.... Almost every update they publish the theme breaks.

I have been developing with HTML, PHP & CSS for 9 years so I doubt if its because of my knowledge. The bugs happened because the structure of the files are not flexible. Almost any change that you do to the core will ruin the functionality which is not how a theme should be - UNLESS the Author is striving to give support all the time...

Sadly this theme does not work good with RTL because the way it is coded, If you are looking for a good RTL WooCommerce shop do not buy this one, it will not help you.

A personal note for the makers (Sara_p), it is really disgusting that for a $64 theme I have to pay $45.50 for support. I have over 20 themes from themeforest and NONE of them act like yours (breaks every updateeeee) It almost seems that on every update, you make problems so people will renew support to BUY your help.

VERY disappointing and will never purchase from your company another theme till you will revise your customer support.

for Bugs

Slow.
poorly coded, cluttered.
Bugs.
In some posts randomly allows pending track back comments to show up allowing spammers to pummel your site.

for Flexibility

bad flexibility for different languages

Sara_p

Author response

Hi there, we were sorry to read the review you left, can you please provide us with some more context about the issues you are experiencing with the theme translation?

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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