74 comments found.
Which PHP versions does Bazinga support?
Hello,
Thank you for contacting us!
The theme fully supports PHP 8.1. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Dear Support Team, I am interested in the guest posting feature. Could you please give me more details on how is this achieved? Is it a built in functionality? or are you using a plugin to achieve this? Kind Regards
Hello,
We appreciate your interest in our theme!
Buazinga supports the default WordPress user roles. It is possible to give a user a certain role allowing them to publish posts – https://wordpress.org/support/article/roles-and-capabilities/
To have guest posting functionality an extra plugin is required. Please contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to help you with your request.
Regards.
Hi guys.
Presale question:
Can I add a subtitle in the heading of a post? Example:
Post Title Post subtitle . . . Post content
Hello,
Thank you for your interest in our theme!
Subtitles can be added to the content part of posts only with the page builders. To have subtitles included in the heading of a post, extra customization is required. Please feel free to contact our Custom studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hi! I have installed ThemeREX Updater plugin and I entered the purchase code but ThemeREX Updater and Essential Grid plugin are not updated!
Error is: some items are not supported!
Hello,
Thank you for contacting us!
In case you experience any difficulties with the plugins update, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” without support renewal and provide the purсhase code in the message body. Our Tech Support team will assist you as soon as possible.
Regards.
I have an Envato Elements Purchase Code but I have this message on support: Invalid purchase key. If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/
If you download the theme from Envato Elements, Our Tech support team can send you the latest version of the bundled plugins whenever you need the update. Just submit a pre-sales ticket at https://themerex.net/support/ using option “Presales Question” and provide the name of the theme in the message body – https://prnt.sc/20hzacv Our Tech support team will help you.
Regards.
How to enable the featured image caption?
Hello,
Thank you for contacting us!
It is possible to enable a caption https://prnt.sc/1x3is1q if an image is added to WPbakery with the help of shortcode ‘Single Image’ – https://prnt.sc/1x301qw The caption text itself is inserted into the media library – https://prnt.sc/1x3304t
Adding a caption to the post featured image requires using additional plugin. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Thank you. I already use the plugin
You are welcome. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Have a great weekend!
Hi, does this theme still get updates? I’m interested but it seems a while ago and that’s never a good sign.
Hello,
Thank you for contacting us!
Please note that the template is fully maintained by Our Team and includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://bazinga.themerex.net/doc/#getting_started_theme_update
To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Currently, we are planning a new theme version. It will be released in a while. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Thanks for your reply. Last question: Is it possible to make the theme wider on mobile? It’s really narrow for some reason?
Sure. It is possible to make the theme wider on mobile. Our Support Team will be glad to provide the instructions on how to do it right after the purchase. Just submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Thanks for your reply, I will buy this theme. 
Great! Thank you so much for the purchase! Please rest assured that we will do our best to make you entirely satisfied with our service. Just submit a support ticket at https://themerex.net/support/ for any further questions.
Have a nice day!
No updates from Envato Elements?
Hello,
Thank you for contacting us!
Could you please specify your request?
If you mean the updated version of the bundled plugins, Our Tech support team can send you the latest version of them whenever you need the update. Just use option “Presales Question” at https://themerex.net/support and provide the name of the theme in the message body. Our Tech support team will help you with the update.
Regards.
I was talking about the theme. Bazinga from Envato Elements is outdated. Please update it to support WordPress 5.7.x. Thank you.
Hello,
Thank you for contacting us!
We have updated WordPress to 5.7 and found no visible issues. Just ensure that all the bundled plugins are updated to the latest version. Our Tech support team can provide them. Please submit a support ticket at https://themerex.net/support/ using option “Presales Question” and include the name of the theme in the message body. Our team will help you as soon as possible.
Regards.
The theme from Envato Elements can only be used on WordPress 4.9.x, it also says there that updates are (supposed to be) included.
https://elements.envato.com/bazinga-QTNRLZ9The theme versions uploaded on Envato Elements and ThemeForest are the same and support the latest version of WordPress. In case you come across any difficulties, could you please submit a ticket into the “Pre-sale questions” category (it doesn’t require purchase code verification)? Our Support team will provide you with further assistance.
Regards.
Hello. The theme from Elements is updated. It’s just weird seeing that it has been “Tested up to version 4.9”. I mean, it should be updated, right? Anyways, the mobile logo configuration is so difficult to change. I have done everything (from Customization tab, from Bazinga Theme Options, I even have updated the six logo areas, I still receive nothing.) I already have filed a pre-sale ticket, please respond.
Hello,
Thank you for bringing this to our attention. Your feedback helps us to get better. We will update the information. Could you please provide your ticket ID? I will check it.
Thank you!
Hello,
Is it possible to include infinite scrolling or a ‘load more’ button for Recent Posts. Your demo only shows a button which takes me to another page but I’d like to be able to load more on the same page.
Hello,
Thank you for your interest in our theme!
Please note that Load more option is available for blog pages and archive ones (e.g. categories) – http://bazinga.themerex.net/all-posts/ but not for Blogger or Recent posts widgets.
Regards.
Hi, is your theme compatible with PHP 8? Thanks.
Hello,
Thank you for contacting us!
We have enabled PHP 8 on the Bazinga demo site and found no issues. Feel free to use it. In case you come across any difficulties, our Tech support team will be glad to address them at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
Why is all updates of Bazinga changing my colors on the site? I am using the child theme. Hmmm…. it is only in Chrome. I have cleared cache a few times now, but the red color (default) is still here. DON’T WORRY – the right color is back now
Hello,
Thank you for getting in touch with us!
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Support
Themerex Portfolio
Website
I can use the LOCO translation plugin to change the language of your theme rite? nothing significant.. i just wanna change the READ MORE blog button and the meta description of post to a different language
Hello,
By default, the translation should be made in language .pot file.
Please open the bazinga.pot file in wp-content/themes/bazinga/languages directory on FTP in Poedit software.
Click ‘Create New Translation’ in the file and select the language you prefer (make sure the language variation is the same as selected in Settings – General in admin) http://prntscr.com/doe3l0. With that done the .po file will be generated out of .pot one. Translate the text strings in Poedit software and save the file. As soon as you save this .po file, the .mo file will be generated automatically.
Upload these .po and .mo file to wp-content/themes/bazinga/languages directory on FTP
Please check this video tutorial for better understanding of the procedure: https://youtu.be/aXFvCXp2EVc
Best Regards,THE CHESS blog loayout design. my issue is what to do when a title is to long and therefore the words(title)/button is bleeding into the sides? you know how u can limit a excerpt by word/character count… i wanna do that for the title, its design flaw that u have to keep titles short but some ppl cant.. So the post titles should fit perfectly in their respective chess boxes Also there isnt a way to change the text in the READ MORE button and also the color of the said button. I feel like that should be easily customizable in the theme options
Thx guys
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Support
Themerex Portfolio
Website
Hello.
How do you hide (or disable) Page title? How do you hide breadcrumbs on pages (not posts) ? How do you hide (or disable) post excerpts ?
Hello,
Thank you for contacting us!
You may delete the Page title and hide breadcrumbs by editing header layouts under Layouts tab – https://prnt.sc/w75clz
To hide post excerpts on the All Posts page please add the following lines to Appearance -> Customize -> Additional CSS:
.post_content_inner {display:none;}
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Support
Themerex Portfolio
Website
Morning, I download this as part of elements. Beautiful theme but 1 is doing something really funky with iframes i.e i use amazon ads and it’s doubling, if not tripling the height and size of said iframe 2) JS error – __scripts.js:1 Uncaught TypeError: Cannot read property ‘indexOf’ of undefined.
Hello,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Default you have TWITTER, FB, PINTREST & EMAIL for share options for single posts layout.. I wanna add/delete/edit the share options are there. How?
Also I deleted my G suite for the email I had registered with the support.. i need that reseted for fututre questions so I can sync my theme purchase code with my new email to ask questions on support..
the question i asked above can u just tell me the path how to change share options here in your initial reply to this comment. its no where in the docs provided. for the sake of time
Hello,
This Themeforest forum is for pre-sales questions. Support is provided via the ticket system at https://themerex.net/support/. Please go to Appearance – ThemeRex Addons – scroll to ‘URL to share posts’ section. You can add/delete the social share icons there.
For further support questions please feel free to contact our support team at https://themerex.net/support/ to get qualified help.
Best Regards,Hey.. there is alot of different sized images (featured images) for each type of the layouts (magazine, portfolio and etc). Is there a scale or a chart that can tell us what are the ideal dimensions for each layout, so images arent cropped off and can fit perfectly? That would be awesome!!!
We would know when we use the portfolio layout the ideal feature image size would be (for example) 600×800
or
We would know when we use the magazine layout the ideal feature image size would be (for example) 750×500
and so on and so on. This would be immensely helpful.
Hello,
Your ticket was replied. Please check it. Thank you!
Best Regards,Hey I wanna do a redirect when the user is on a mobile/tablet device.
Before I look for a 3rd party plugin.. i wanna know if u guys have any recommendations that would work smoothly with your theme or is there a way the theme can allow what i want without an outside plugin
Hello,
It depends on what kind of redirect you need. Please contact our support team at https://themerex.net/support/ for help.
Best Regards,for the blog post archive pages (Classic, portfolio, chess) how can I change the order of display. I want to show the newest post first from top to bottom.. but it seems to be oldest at the top on the cheese one. How can I change that?
*chess
Hello,
Could you please contact our support team at https://themerex.ticksy.com to get qualified help.
Best Regards,Beautiful work. Could you guys add social media features for Kakao Talk (top sm app in Korea) & LINE (top sm app in Japan). Would be a big help. Hate using 3rd party plugins, especially with a great theme like this
Hello,
Thank you for choosing our theme and for your suggestion!
Meanwhile, you can submit the ticket to our Customization Studio at https://themerex.net/support/ (select ‘Get Customization’ category) for a quote on adding this functionality.
Best Regards,Hi there!
Share on Facebook button doesn’t work. It comes up with error “href should represent a valid URL”. How do we fix it?
Here is website. You can check here: https://friday.az/%d0%bc%d0%be%d0%b4%d0%bd%d1%8b%d0%b5-%d0%ba%d0%bb%d1%83%d0%b1%d0%bd%d1%8b%d0%b5-%d1%81%d1%83%d0%bc%d0%ba%d0%b8-2020/
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com to get qualified help from our support team.
Best Regards,