Discussion on Beacon | Funeral Home Services & Cremation Parlor WordPress Theme

Discussion on Beacon | Funeral Home Services & Cremation Parlor WordPress Theme

Cart 319 sales
Recently Updated
Well Documented

ThemeREX supports this item

Supported

44 comments found.

Hi, I wanted to check when you will issue a theme update… It has been 2 years since the last update, and WPBakery plugin update hasn’t been pushed in a long time too. The current plugin version is very outdated and no longer secured. Please advice.

Hello,

Thank you for contacting us!

The theme is still supported by our team, and we can send the latest version of the bundled plugins as per your request. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.

Regards.



Support Themerex Portfolio Website

It looks like your theme may not support PHP v7.3+ ... when will this be updated?

Hello,

Thank you for contacting us!

The theme supports PHP v7.3+. To avoid any issues, all bundled plugins should be updated to the latest version. Our Tech support team can send them whenever you need the update. Just submit a support ticket at https://themerex.net/support/

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr

Currently, we are planning a new release, including Themerex Updater plugin in the package, so you could update the theme and all the bundled plugins whenever a new version is released directly in the Dashboard. But the testing process will take some time.

Regards.



Support Themerex Portfolio Website

Hi. I downloaded the theme from elements. I have no issues editing the thing but can’t seem to disable the sidebar for shop and product category pages. Does the theme support full width for shop pages?

Figured it out eventually

Hello,

We are glad that you have found the solution. Thank you for informing us!

According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/

Regards.



Support Themerex Portfolio Website

hi, is it safe or possible to update Wordpress 5.6 without mess? When do you think update theme?

Hello,

Thank you for contacting us!

Currently, we are planning a new release, including Themerex Updater plugin in the package, so you could update the theme and all the bundled plugins whenever a new version is released directly in the Dashboard. But the testing process will take some time. For this reason, I am not able to provide the exact date of the release.

For now, we recommend all our customers update all the bundled plugins foe WP 5.6, the latest versions of which they can always request by submitting a support ticket at https://themerex.net/support/ If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Regards.



Support Themerex Portfolio Website

Hello, I need a support. This my ticket number TICKET #31461 I have a fatal error with “WPBakery Page Builder” after installation.

Please help

Hello,

Thank you for choosing our theme!

To avoid any issues, bundled plugins should be updated to the latest version. Our Tech support team can send them whenever you need the update at https://themerex.net/support/

Your support ticket has been updated. Please review it.

Regards.



Support Themerex Portfolio Website

Hello, please how do I make my texts inside the Call To Action to appear normal. I don’t want it to capitalize each word.

Hello,

Thank you for contacting us!

You may add this CSS rule to Customize > Additional CSS:

.sc_call_to_action .sc_call_to_action_title {

text-transform: none;

}

In case you get any other questions, please renew your support and contact our Support team at https://themerex.net/support/

Regards.



Support Themerex Portfolio Website

Hi I just wonder when you are going to update theme?

Hello,

We are currently preparing the new theme update. It will be released in a short while. Meanwhile, we have not located any current theme version compatibility issues with most recent Wordpress version etc., so feel free to use the theme.

Best Regards,



Support Themerex Portfolio Website

Hi, just purchased theme. Where do I change the address and map on the contact page. Also, the favicon

Hello,

Thank you for purchasing the theme!

Please edit the Google Map marker on the contact page: http://beacon.themerex.net/doc/#sc_googlemap

To edit the favicon please go to Appearance – Customize – Site Identity – Site Icon.

Best Regards,



Support Themerex Portfolio Website

Hi, please I’d like to know how I can add banner to individual pages. Thank you

Hello,

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.

Best Regards,



Support Themerex Portfolio Website

Hello. 1) Is this a directory script? 2) Can users post their own obituaries? 3) On the detailed page for single obituary, can one add buttons apart like ‘send flowers’ and ‘make donation’? 4) Can users add more than one image to the obituary? Thanks

Hello,

Thank you for your interest in our theme!

The theme is not a directory site. Yes, the users can login into Wordpress, please learn more about the Wordpress user roles https://wordpress.org/support/article/roles-and-capabilities/. Could you please specify where exactly on the page do you want to add the buttons? It is possible to add the image gallery in WPBakery editor on single abituary page.

Best Regards,



Support Themerex Portfolio Website

You must enable Billing on the Google Cloud Project : the widget Google Maps of WPBackery started with this error. How can i solve this problem ?

Hi may I ask, after I made update theme I don’t understand way I can’t edit theme and top header part is really hard to get open hours and phone number to fit and looking good different browser screen site is https://borg.fi/ Can you give advice how to fix this ? And way I can’t edit site in these settings? -Sari

Hello,

There is some CSS cache on the site: http://prntscr.com/pk6nak, http://prntscr.com/pk6mpr, http://prntscr.com/pk6nn5

Please clear the cache and if the issue still persists, please renew your support and contact our team at https://themerex.ticksy.com to9 get qualified help.

Best Regards,



Support Themerex Portfolio Website

Hi. How to disable logo text after logo? The field is empty by default, but it inserts text anyways. Thanks.

Hello,

Please add these lines to additional css area: .logo_text, .logo_slogan { display: none; }

Regards

Hellow,

I want to buy this theme, but i want to know if the theme and all plugins can be translated and used for a multilanguage website, with a free plugin (ex : Polylang) translate not with WPML plugin.

Hello,

Thank you for your interest in our theme! Unfortunately, we do not guarantee fully compatibility with Polylang. The theme is compatible with WPML plugin. Feel free to use it for multilanguage support.

Regards

Hello guys, I just bought your theme, installed it and all went well. However, when I tryed to upload the demo data, the error “Error load data from the file ‘http://demofiles.themerex.net/beacon/default/posts.txt'. Please, try again!” apeared to everything. I did all that was mentioned in your documendation, even download/upload the data.zip file but got the same error again. Any clues?

Hello,

Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!

Regards

Does the theme support WordPress 5.0 / Gutenberg? So soon come update WordPress 5.0 / Gutenberg and I’m little bit concern work the site​ after update Best regards Sari

Hello,

Wordpress 5.0 was not released yet. As soon as it is available for download, we will test the theme and adjust the theme code for their full compatibility.

Regards

Hi I have version BeaconVersion: 1.2.1 and WPML not support it (Version: 2.8.4 all ready). And also I have a plugins Slider Revolution and WPBakery Page Builder and those I can’t update too. What I can do?

Hello,

Please submit a support ticket at https://themerex.ticksy.com/ – and get the latest version. Thank you!

Regards

Hi, does the theme support PHP 7.2 version? Kind regards Sari

Hello,

In case you came across any warnings related to PHP 7.2, please provide your website details in the support ticket at https://themerex.ticksy.com/. Thank you!

Regards

Hi, I am trying to create a ticket for theme customisation at mockingbird.ticksy.com. I am logged in but it doesn’t take me further from the selection ‘With which product or category do you need help?’ Has that partner support changed? I need a few customisations to the theme. And I noticed that all phone numbers are not click-to-call action? Is there any way to activate this? Thanks.

Hello,

Please click on “Submit a ticket” button at mockingbird.ticksy.com: http://prntscr.com/kbadhf . If you still have any issues, please submit a ticket to category “Request paid customization” at https://themerex.ticksy.com/. Thank you!

Regards

Hello,

I wanted to get some questions answered and since I purchased the theme on the 11th of August I thought I have 2 more days support left( it should be until 11th of February 2018). In here it says it has expired. Could you help me with that please?

Dear Customer,

Please contact the Envato support regarding this issue: https://help.market.envato.com/hc/en-us/requests/new

Best Regards,

Hi I haven’t yet purchased the theme but I would like to know first is the theme compatible latest WooCommerce 3.1x.? And of course latest WP version 4.8.2? And PHP 7.0 or 7.1 ?

Dear Sarielg,

Thank you for your interest in our theme!

Sure, the most recent theme version is compatible with Woocommerce 3.1, the most recent Wordpress version and PHP 7. You can check the Change Log here: http://prntscr.com/gqnzle

Best Regards,

Hi, I just bought your theme and I am very happy with it.

Is there any way I can use the templates of all the pages and just replace/change with my information/photos etc.

I tried downloading the Dummy Data but it doesn’t seems to work this way.

Thank you

Regards

Yavor

Dear Yavor,

Thank you for purchasing the theme and we are happy to hear you liked it!

Sure, after the dummy data import the site should look exactly as the demo and you can just customize and edit the content of the default pages. If there are any issues with the dummy data import, please note the following:

Dummy data installation depends on your server settings. Please contact your hosting provider to make sure that your PHP configuration limits are as follows:

max_execution_time 600
memory_limit 256M
post_max_size 32M
upload_max_filesize 32M

Then re-import dummy data and it should go through.

In case you still have issues, please provide us with your website details at https://themerex.ticksy.com/ so that we can import the dummy data into the database directly:

1) website url and Wordpress username/password

2) FTP details: FTP hostname, username and password

3) Direct link to PHPMyadmin tool (or your hosting Cpanel credentials).

Best Regards,

Hello,

I recently bought your theme and I am very happy with it. I want to create a gallery ( catalogue ) on one of my pages for the products I offer as I am not going to use the woocommerce option. Is there any way I can do that?

Also, how can I change the writing in the contact form as it doesn’t appear anwhere?

Dear Svetiluk,

There is a great choice of WooCommerce elements you can add in Visual Composer. However, if you do not want to use WooCommerce, you can use Image Gallery or Image Carousel Visual Composer element for just a simple gallery with your product images.

Best Regards,

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey