135 comments found.
Hello, I have a website currently using your theme.
https://www.cppcorange.com/My hosting company stated that this theme has not be updated for over a year. Therefore, it is no longer compatible with the latest PHP version. When will you plan to release the theme compatible with PHP 8.1?
My hosting company states that starting on Nov 1, 2023, they will no longer support websites that has PHP version older than 7.5. And my website will break.
Can you please provide me with some solutions to this?
Thank you!
I just paid for extended support. I hope you can assist with my request above
Dear All,
I would like to translate the home page from french to English.
The website is online at : www.ppdu.org
In french, I put some contents on the homepage. But i didn’t find the way to translate the entire homepage from french to English.
Your help is needed.
Best regards.
Hi, Please use the Loco Translate plugin to support language translation for your website. If you need any assistance, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you right away Thanks.
Hello, I purchased the theme Bears. I like to install the Consultancy WP theme. How can I do that?
Hi, could you please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you soon!
Hello.. WpBakery SAVE button doesn’t work… it is a problem of the Theme?? how can I resolve this?
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Hi.. the purchase code doesn’t works anymore.. why?
Hi, We see your support has expired. Please contact us by email sp.bearsthemes@gmail.com Thanks.
Hi team, I had purchased Alone theme and have a question around donation buttons. I am goign to have them at several places throughout my website.
Do you have any best practice guidance on how to configure e.g. via Stripe/Paypal links to Bank account, Woo Commerce configuration in the backend etc.?
I have engaged a 3rd party developer to configure my Alone theme and I need to know what I should do for him? e.g. configure linkage between my bank account and something?
Thanks, peter
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Ok Thanks – I have now submitted a ticket #2913971
we discussed with you in the ticket. please check ticket. Thank.
Hi, the BEARSTHEMES supports WPML plugin? Thanks.
Hi, yes. Our theme compatible with wpml plugin. Thank you!
We have installed bears theme. But the Footers are not working. There is a blank footer that is displayed everytime we change the footer design.
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Hi Support,
I need urgent help regarding issue on my website-https://www.helpbot.net/. As you can see in this screenshot (https://prnt.sc/10jnym9), I am unable to click on plans toggle. I have raised support to its plugins author but they are saying that there are issue with ultimate addons of wp page bakery. Also check this URL-https://www.helpbot.net/wordpress-speed-optimization-service, COUNTER IS NOT WORKING (https://prnt.sc/10jo587).
Please fix all these issue ASAP!
Thanks Achal
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Hello.. I can’t edit the block TEAM GRID… Please help me!!
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
The service grid section is not editable. Please help me.
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Hi, I brought a WordPress theme for my website http://3cubetechcare.com/ but this domain is not renewed and it’s not available now. My theme was activated on that website. Now I want to deactivate this license from http://3cubetechcare.com/ then I will use it for a different domain. Can you help me with this?
Hi, contact us by mail. sp.bearsthemes@gmail.com Thank you!
I need to deactivate my license from a website that is not available now. Can I do it?
Hi, contact us by mail. sp.bearsthemes@gmail.com Thank you!
Hi! I have a lot of problems with yout theme…
Deprecated: Array and string offset access syntax with curly braces is deprecated in /var/www/clients/client1/web91/web/wp-content/themes/bears/framework/inc/lessc.inc.php on line 1864
.. and many more… How can I solve this? My support is expired, but this is and important issue you should resolve… And I think this is almost DANGEROUS for the security of the site!! Please let me know as son as possible!
Thanks and regards!
Hi, could you open a ticket https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks!
Hi.. very happy with the theme.. anyway.. I’ve seen that there are no updates from son long… Regards
.
Hi, we had update on Sep 2020 to make sure theme working with last version PHP and WordPress too.
Hi after updating several plugins and wordpress theme, a calendar window asking age is appearing over the home page.
I am attaching the screenshot of the same, please help.
URL:- http://aalokoverseas.com/
This is a display of a plugin you are using. Please check the plugin you are using and disable it.
Which particular plugin led to display of such a box. There is no such extra plugin installed by me. All plugins were installed by the theme itself.
Hello. The theme has some problems with new Wordpress release so could you please fix it by releasing new update for the theme, and please clarify the new future versions by adding numbers to each of theme and mention to it in theme details page,,, The error I am getting are as flowing:
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/uf1d6r3i5q1i/public_html/6dtec.com/wp-content/themes/bears/framework/inc/lessc.inc.php on line 751
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/uf1d6r3i5q1i/public_html/6dtec.com/wp-content/themes/bears/framework/inc/lessc.inc.php on line 1864
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/uf1d6r3i5q1i/public_html/6dtec.com/wp-content/themes/bears/framework/inc/lessc.inc.php on line 2525
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/uf1d6r3i5q1i/public_html/6dtec.com/wp-content/themes/bears/framework/inc/lessc.inc.php on line 2579
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
My support has been expire, but it suppose you are providing support for your theme forever, and this problem happened because of WP update so you should fix it for all your customers!!
Hi, We have solved the problem for you. Please check. Thank you!
Thank you!
Our website is shown as broken links in firefox and chorme. It is working as normal in Microsoft Edge. Site link is as below, please help us solve the issue.
https://braincube.co.in/Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi, our support is already expired. We have installed the old backup and we can still see the same error.
Waiting for a response from your side.. pls support
Hi, how are you? Im using your theme Bear and notice there’s an update available for WPBakery Page Builder. It is the 6.2 update.
How can I update that plugin that came with your theme?
I need to use the most recent version please. Thanks.
Hi, could you open a ticket https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks!
I Bought the theme over a year ago, now i am willing to add “Shop” in my website , however i face alot of problems like (the cart page wont load) etc, The theme is running on version 1.2 and is not updated to the latest version. And there is no update available in my WordPress dashboard. I WAS promised future updates at the time of purchase. The theme keeps on asking for the product activation code which i enter but still it keeps on asking the same. It also says :- our theme (Bears) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
I assume that all these problems are due me not receiving updates that were promised in the license. Please look into this ASAP
Hi, could you open a ticket https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks!
Your website says that the support has expired, i want support related to the LIFETIME UPDATES that were promised and not given, furthermore there are compatibility issues in the theme, please look into this ASAP
Please contact us via mail: sp.bearsthemes@gmail.com Thank you!