198 comments found.
Please update all plugins. Booked gives problems and does not let users log in to request their appointments.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How to delete widgets?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Good day, I am trying to sign up for support but the form is not allowing me to.
Can you help me with this?
HI there, you can reach out to the support team using this form – https://themeforest.net/user/vamtam Regards:VamTam
Hello, I have preorder question. What booking system is it using? Is there payment processing or just a request for booking? Thank you!
Thank you for your interest in our themes! It is a booking system, you can check the demo here – https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 Regards: VamTam
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Good afternoon, I have a question. If the support or purchase licenses I already have have expired. The Theme is not updated either? Would I have to buy another new license? I say this because if I have to renew or buy a new license, it is to buy the theme again, which is worth a lot of money. Thank you.
Hi there, updates and fixing bugs are free, you only need to extend the support licence if you are reaching out to us for help. Regards: VamTam
Hi where do I find the password for the section with videos for beginner?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi I bought your theme. and just wondering if I need the elementor to build the site? I thought that you have some your own builder. When I click on Vamtam it only show “clear cache” Do you have some links with videos I can follow? I was expecting receive them in email. Thank you
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Is it compatible with Elementor Pro?
Hi, no sorry. VamTam
Hello, pre-order question.
Could you give details on how the reservation system works? Can we define in advance a duration for each service that the customer chooses and then plan according to the duration and availability?
If not, could it be possible that this will be planned in a future update?
Thank you for your reply
- And also the possibility of managing schedules according to the number of hairdressers available and their day of presence.
Thank you for your interest in our themes! You will find all the relevant information here – https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968.
Regards: VamTam
Hello,
Thank you for your reply.
Your link leads to a 404 error.
Hi, I just got a new customer who has a woocommerce store with Hair Beauty Theme. I have checked and it does not have the license code. You need to make some new changes, my question is if you buy a new license, this code can be put in the existing store to update both theme and plugins. The store is not updated since 2017 where another company made the design with your theme. Thanks
Hi there, there is no need to buy a new code. Reach out to the original buyers they will provide it and it will work for you. Regards: VamTam
Purchased Theme far 2017, and updated until v14. On log change I see that the last version is 15, can you confirm it?
Hi there, yes the latest version is 15 – https://vamtam.com/changelog/ Regards: VamTam
Fine! I tried to download from my account, but it is only v14. What need to do to get latest ver?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
WP is new to me and after hours of searching i must ask: How can i change the images in the hairdresser site?
thanks
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
i needed to new setup the whole site. but now: Slider Revolution want me to buy a license. Why? It worked yesterday but after the new setup of your theme it ask for a reg key.. pls help
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
i can not find : how to add the Gallery Images: i have only grey place holder. but i can not see the Images from your site on my site too. PLS. don’t forward me again to your help center. i can not find what i need. Which and how can i add the correct images into the main page gallery? https://abload.de/img/unbenanntdjk8q.png
and i want this: https://abload.de/img/unbenannt2ecjm0.png
or maybe you can login to my WP account and make the correct setup? i Paid 90€. i think this would be fair?
regards
The support team don’t have access to this comment board. This is a far cry from a Help Desk solution.
Regards: VamTam
all i wanted is a lil help and your helpcenter is a mess to me. no refund ! Why not postin the direct link to your support centrer that explain, how to change images in the gallery? do i ask too much?
Hi there, I am not suggesting to read an article. I am asking you to open a ticket in the Help Desk – support.vamtam.com in order for my colleagues to help you out.
As I said the support team doesn’t have access to this comment board. If we are to conduct support here for 50000 clients we have to close shop 
.
Regards:
VamTam
HI, great job! Is it possible to add a link to WhatsApp in the payment methods to pay for WhatsApp?
Thank you for your interest in our themes! This is not possible. Regards: VamTam
Hi Support,
Changelog shows the new version is 12.2 https://vamtam.com/changelog/ but when i download the theme, i get version 12.
Can you please update the theme here on Envato to latest version?
=====
Where can I open a ticket?
Hi there, here – support.vamtam.com Thanks VamTam
Hi guys,
i want to install the demo. How and where can I do it please?
Thanks!
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hello, how can i change design of cart and checkout page to classic woocomerce design?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, do you have an HTML version of this theme?
Hi there, I am sorry we don’t do stand alone HTML versions. Regards: VamTam
Hello, i purchased the theme and it was working fine but for the past couple of months my clients have been receiving an error message when trying to pay. I have updated my WP and plug-ins but the error is still happening. Please help!
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, just to let you know your demo site is not available to view
Thank you for letting us know. As far as I can see the server is running normally so most probably it’s been a temporarily glitch. Regards: VamTam
