15 comments found.
Hi, I bought this but it does not work. I am requesting a refund as I cannot use it.
Hi,
Thank you for choosing our theme!
It’s a HTML template, in order to customize it you should edit HTML files with the text editor. Please specify the difficulties you got in the ticket at https://themerex.net/support/ – our Tech support will provide you with further assistance.
Regards.
Hello,
Please check a step-by-step guide how to add a Googlemap Api key: https://axiom.ticksy.com/articles/100001647 . Thank you!
In case you still have any difficulties, please provide your website url in the support ticket at https://axiom.ticksy.com/ – we will be glad to assist you.
Regards
is the appointment page a fully working scripted form http://velikorodnov.com/html/spa-construction/spa/multi-page/appointment_page.html Thanks, looking at the HTML version btw
Hello!
Thank you for your question!
Unfortunately I’m not really sure what do you mean? Could you please specify that? If you mean if such form is included into html version, than no. But if you have such code, you can try to add and configure it.
Best regards
Dear Customers,
Mockingbird Website Custom studio that provides customization service, has moved to this address http://support.mockingbird-studio.com/
If you need any customization service (like theme installation, that costs $39USD from their side or any website customization service) please submit a ticket at http://support.mockingbird-studio.com/ or send an email to mcbcustomstudio@gmail.com.
You can also use contact form here: https://themeforest.net/user/themerex
Best regards, AxiomThemes Team
Dear Customers!
Our support forum is temporarily down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases please contact the technical support operator via email laciebarmstrong@gmail.com
Dear Customers,
Temporary Ticksy support system is not available now. During few hours it should start to work again and you will get your ticket replies.
Unfortunately, the issue occurred for reasons beyond our control. Please take our apologies for any inconvenience caused.
Thank you for understanding.
hello,
I would like to change the location of our office on the map – contact page. Can you please tell us how to do that ?
Hello Ahmed,
Address/coordinates should be specified/adjusted in the root directory…/pages-contacts.html file.
If you have any further questions, feel free to submit ticket https://axiom.ticksy.com/, we’ll be more than glad to assist you.
Best regards.
In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is either to try creating the ticket again or to send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occurred for reasons beyond our control, though we continued assisting you in comments and pre-sales tickets all this time. Please take our apologies for any inconvenience caused.
I’m thinking of purchasing this but one thing I’ve noticed when you drag the window in to resemble phone size the icon on the menu is not in the centre – can this be fixed before I purchase or when I’ve purchased even?
Hello Rog12,
if you check your template on mobile device, you will see the menu is centered. There is a screenshot http://screencast.com/t/o9bg3o6iA
Best regards.
thanks very much for your quick reply, I’ll be purchasing today
Hello Rog12,
You are welcome! We are happy that you are potential our customer!
Best regards.
thanks for quick replies
Hello Rog12,
You are welcome!
Best regards.
Great template, I am about to publish a site with it.
One thing though that was maybe an oversight on your part is that not a single one of your portfolio or blog pages or most any else for that matter have a functioning VIEW button when you hover an image. You bundled PrettyPhoto and FancyBox, Why not use them. I can do it myself but it’s work I shouldn’t have to be doing… It’s also a major ding to anyone checking out your template.
Please fix it and post an update….
Hello TheMaxx, Thank you for your comment. But can you specify your issue. We have pretty photo when you click on photo icon (by the way you can replace this icon with something else). There is a screenshot http://screencast.com/t/i8OmA4PGBP
Best regards
I am trying to click theme links from an ipad but many of them are not working?
Hello Ringda,
Thank you for your interest in our theme. We have checked on Ipad, links work in a proper way. You can remove iframe on the top and check links then.
Best regards.
Nice template, GLWS 
Thanks!
Very Nice work, GLWS
Thanks a lot!
Nice template, GLWS
Thank you!
GLWS
Thanks!
