Discussion on Beelove | Honey Production and Sweets Online Store WordPress Theme

Discussion on Beelove | Honey Production and Sweets Online Store WordPress Theme

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93 comments found.

rtl support?

Hello,

Thank you for your interest in our theme!

The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.

You may also consider these WP templates with RTL support:

1 – https://themeforest.net/item/helion-personal-creative-portfolio-wordpress-theme-store/24945497

2 – https://themeforest.net/item/blabber-allinone-elementor-blog-news-magazine-wordpress-theme/24305542

3 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687

4 – https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844

Regards.



Support Portfolio Website

joh_a

joh_a Purchased

Hello, a slight bug after last update causes no generation for header_mobile on html so when on mobile the main header (with menu navigation) is non-existent! How can I fix that? This happened after last update… (using the child theme, nothing else changed besides WP updates as well)..

Unfortunately I cannot make a new support ticket… :(

Thank you so much

Hello,

Thank you for getting in touch with us!

You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.

Regards.



Support Portfolio Website

rajkom

rajkom Purchased

Pre-buy quest.: is this theme fully updated… ? compatible with 5.9 WP?

Hello,

Thank you for contacting us!

Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://beelove.ancorathemes.com/doc/#theme_update

The theme is fully compatible with Wordpress 5.9. The new WP release is still being tested – in case any errors arise, they will be fixed right away.

Regards.



Support Portfolio Website

Hello, facing some error so i cant work on our website. can you please take a look at it. Send it via ticket support

Hello,

Thank you for submitting a support ticket! Please expect a reply shortly.

Regards.



Support Portfolio Website

Hi, I have some presales questions please : - Is your theme compatible with last version of WP 5.8 and last version of WooCommerce 5.7 ? - Is the complete changelog accessible anywhere ? The last version notified on themeforest details page is on october 2020. Thanks

Hello,

Thank you for contacting us!

This theme is built with WPBakery. Unfortunately, this design is not available with Elementor Page Builder. Please feel free to contact our Customization Studio on theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.

Regards.



Support Portfolio Website

Thanks for your response. I’ll contact your help desk if needed. Have a nice day !

My pleasure! Have a nice one too!



Support Portfolio Website

Hello, Does your theme compatible with WooCommerce 4.9.X ? In your specs it said compatible with WooCommerce 3.8.X only :/

Hello,

Thank you for your interest in our theme!

Sure. The theme is compatible with the latest version of WooCommerce. In case you come across any difficulties, our Tech support will be happy to help at https://themerex.net/support/

Regards.



Support Portfolio Website

Hi, I know my support is expired but does that mean i can’t update the template either?? Visual composer is not updating with the themrex updater: An error occurred while updating WPBakery PageBuilder

Hello,

Thank you for contacting us!

Please ensure that Essential Grid, WPBakery and all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://beelove.ancorathemes.com/doc/#theme_update

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr

In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Regards.



Support Portfolio Website

I have visual composer not wp bakery in my side bar and the themerex updater I already tried as decribed above, it gives an error and is not able to update. I will make a ticket, thank you

Hello,

Our Tech Support team will be glad to assist you!

Regards



Support Portfolio Website

Regards

Hello there. the theme does not work correctly for me. I can’t touch 60 percent of the theme. I add a menu to the footer section, but the menus are added to the main menu section. The theme disappointed me.

Hello Erhan,

Thank you for contacting us!

To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://beelove.ancorathemes.com/doc/#theme_update

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr for full compatibility with WordPress 5.6.

For more details, please rewiew your ticket at https://support.themerex.net/ticket/29516

Thank you.



Support Portfolio Website

Hello! I am trying to translate your theme in Italian following your guide. I create and save the it_IT.po and it_IT.mo files but when I upload them in the folder nothing happens. Also the pot file are many and in different folders … such as

/public_html/wp-content/languages/themes /public_html/wp-content/themes/beelove/languages

I tried with them all

Please let me know

Thank you

Hello,

Thank you for contacting us!

Please provide your website and ftp details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.

Thank you!



Support Portfolio Website

Hello, the support is expired … I am not allowed to open new ticket. Can you please assist me in a different way? I just need to know where are the correct files to be translated … Thank you

Have you checked this article – https://themerex.net/wp/how-to-translate-a-wordpress-theme-using-pot-language-file/?

I would love to help you but, unfortunately, our support assistance is provided via support tickets at https://themerex.net/support/. The Themeforest comments section is meant only for presale and general questions. We are not able to provide detailed support here.

Besides, to investigate your case additional information is required. The theme itself has no translating issue. Could you please provide the requested website and ftp details at https://themerex.net/support/ and get qualified help?

Thank you!



Support Portfolio Website

Updated changelog?

Hi all and congrats for the great theme. I would like to ask about the following: On the admin panel on WP there seems to appear a newer update on the theme (Update to version 1.2.3.) Unfortunately I could not find any reference to this specific update, such as a changelog or and documented info about the new features or compatibility functionality.

Is there any plan for a slight update as well here or elsewhere, so to reflect the specific version update changes?

Thank you in advance! :) With kind regards.

Hello,

This update is on testing stage. When update will be released – you’ll be able to see updated changelog here, in theme description and also get email notification that update is available.

Thank you for understanding.



Support Portfolio Website

Hello I noticed tha in the single product page of your theme there is not the woocommerce sidebar. Is it possibile to activate it? And how? Thank you

Hello,

Sure, you’ll be able to enable sidebar for single product page in Theme options> WooCommerce single> Sidebar

Best regards



Support Portfolio Website

Buenas noches ¿como puedo instalar el tema beelove en mi wordpress? Muchas gracias Un saludo

Hello,

Thank you for contacting us!

Please check this guide: http://beelove.ancorathemes.com/doc/#installation

We have also replied to your support ticket.

Please check it.

Thank you.



Support Portfolio Website

hello how to have the overview of the theme on the phone?

Hello,

Please use this link to open on your phone: http://beelove.ancorathemes.com Thank you.



Support Portfolio Website

The ThemeRex Updater plugin is not appearing in my instance as stated in the support documentation. Can you please help me?

Hello,

Compatibility with ThemeREX Updater plugin was added in theme version 1.2.2.

Please make sure that your theme is up to date: http://beelove.ancorathemes.com/doc/#theme_update

Once theme is updated, you’ll see a notice to install ThemeREX Updater. You may also install it in Appearance> Install plugins

Best regards



Support Portfolio Website

Hi there! It may seem as an odd question but hopefully there would be a practical solution to that: I have changed the permalinks structure also with a bit of customization, as explained on the example picture, in Settings> Permalinks:

The purpose of that scenario is that I want a distinct URI structure when there are blog posts, in comparison to other post types, such as the services or products group.

The issue I get afterwards is that the /blog/ structure is placed in all stuff. The

/services/bee-products/
comes as
/blog/services/bee-products/
which is something that seems odd, at first sight! The simple idea is that I want to show stuff like
example.com/services/bee-products/
and a particular one such as
example.com/services/royal-jelly/
but the posts that are specific to blog-related news to stay under the structure
example.com/blog/blahblah-post-item/
or something like that.

So, if I am not getting here wrong, is there anything I am missing from the theme configuration options or it is a “conflict” that appears “by design”, as it is builtin functionality that we cannot really avoid or fix? Hope I did not get you confused on what I am explaining here!

Thank you for all!! :grin:

Hello,

Please submit a ticket at https://themerex.net/support/ – our Support team provide you with an instruction on how to change services permalinks.

Thanks in advance.



Support Portfolio Website

great, thank you, will do asap! :)

Hello John,

Thank you for cooperation!

Please check our latest reply.



Support Portfolio Website

hello.. how can I remove the google map from the bottom of the homepage????

Hello,

Navigate to Pages> Home> Edit> Post options> Footer: https://prnt.sc/r43mp4

Show Google Map> No

Should you need any further assistance, please submit a ticket at https://themerex.net/support/ – we’ll be happy to help.

Best regards



Support Portfolio Website

Good morning. I sent an e-mail about the problem i have with the Greek characters for a client. You didn’t respond.

Problem is on Greek letters with “΄” ... those letters are missing. What happened ?

For example… word ” ποτήρι ” is displaying as ” ποτ ρι”, on mobile devices. !

Hello,

We have replied to your ticket 24 hours ago.

Please re-check: https://support.themerex.net/ticket/654

Thank you.



Support Portfolio Website

Hi there, the woocommerce part is not working. The checkout page is loading forever. With other themes there is no problem. I also deactivated plugins, the issue is still there. It seams to be a ajax problem

The order mail, custumer gets, you’ll find at the bottom “Honey Production – Beelove – Powered by WooCommerce” How can I get rid of this, at least “Honey Production – Beelove”

I solved everything. No reply needed

Hello,

Thank you for your reply.

Glad to hear that you were managed to resolved that.

Should you need any further assistance, please submit a ticket at https://ancorathemes.ticksy.com/ – we’ll be happy to help.

Have a nice weekend!



Support Portfolio Website

Hi. I bought this template that i was thinking its for the html website template. I didn’t see that its for wordpress platform. Is it possible to change It to the html template?

Thank You

Hello,

Thank you for contacting us!

The theme does not include HTML files. If there is a need, our Customization studio can create the HTML version of the theme. Please submit your request at https://ancorathemes.ticksy.com/ for more details.

Thank you in advance.



Support Portfolio Website

We are looking to use your theme for one of our new projects. Can you tell us the list of premium plugins included? The description says it’s compatible, but I can’t tell if they are also included: >>Beelove is compatible with a bundle of premium plugins: Revolution Slider, Essential Grid, WPBakery Page Builder to make it easy for you to setup and manage your Honey Production website.<<. Thanks.

Hello,

Thank you for your interest in our theme!

Sure, please check the list for included plugins here:

http://beelove.ancorathemes.com/doc/#plugins_installation

Best regards

You’re welcome!

Have a nice one :)

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