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I love the template. The images did not load. I installed the demo theme? Any suggestions? Thanks
Thanks for buying Bellatrix Portfolio Theme Since it’s a fresh purchase I assume you are referring to the demo images. Our one click installation system will load “placeholder” images instead of theme image files. This will decrease demo installation time. Which means, by lowering the number of the files to transfer, we are increasing demo installation speed. You can of course disable that placeholder images.
Let me know if that helps you
XanderRock, thanks for the explanation. That makes sense. Is there an easy way to click on each image and replace it with one of mine? Also, when making edits, the button so save them in the right column just spins and they arent taking. I’m assuming its something on my end. Thanks in advance.
If you are reffering to the images in the portfolio, you can set your images easily Go to Default Items on the left menu. Then click on any item to edit. In the editing screen, you will see Featured Image field at the right side. There you can simply upload your image
Saving error could be caused of server limitations. You may want to contact to your hosting about it.
Hi thank you. I have called godaddy and and we cant figure it out. I can add images no problem like you said above. Im assuming each default item is a single post in my portfolio.
I am still having the issue of not being able to save changes in page builder. Any ideas?
I’m glad you’ve managed to upload your image files
It’s weird you are not being able to save. If you can send us your login details we can take a look at that for you. You can send us your email details by emailing us at ;
Hi, we are looking to upgrade our current webpage and wanted to know how easy it is to upload and use our own custom webfont? We will set a Google webfont as backup, but we also have a brand font to upload and use. Thanks!
Thanks for your interest on Bellatrix Portfolio Theme You can use custom font with Bellatrix. But it is easier in Azoom Theme
J’ai acheté ce thème, le client pour qui j’ai fais le site a fait une mise à jour et dépuis je n’ai plus accès au builder. Je ne peux pas faire de restauration non plus. comment faire car j’ai la version wordpress 5.3, cdl
Thanks for buying Bellatrix Theme We can only answer questions in English. If you can ask your question in English we could be more helpful
After installation, I can’t edit the These sections are building our Shutter Page in our main demo.
This section could not be found
I couldn’t understand you question. Are you not able to use our help file?
Rock Page Builder is not working!
The demo page cannot be modified!
We have fixed this in new version. New version will be released in a few days
After installation, running slowly, can I get a refund?
Thanks for buying Bellatrix Portfolio Theme You may have issues with your hosting if you see anything slowly. You can see it’s working normally on our demo.
We are unable to issue refund when the item has been downloaded.
Please advise on how to remove the logo on the home page.
My Logo seems to be displaying on ever other page except the home page and how do you change the image behind the main text on the home page. Right now it has an image icon.
Thanks for buying Bellatrix WordPress Portfolio Theme You can disable the logo just like our Wedding Theme demo. Are you using Shutter Page design?
You can change that image by editing it’s Special Grid. Special Grids are blocks which has some unique features. When you edit it, you will see an area to upload background image.
You can use our Support Forum for further questions
This theme : http://bellax.curvyslider.com/business/#home
I am themforest customer, so I found this theme for one of my clients, I would like to buy it but before I wanted to know if in the section below. We can add a fifth column on section “construction” “transporter” ” tuyau d’huile”
Also I can not find the theme in theme forest can give me the link.
Thanks in advance
Thanks for your interest on Bellatrix WordPress Theme We are using 12 columns grid. It can’t be 5 columns. But you can make it 6 columns or 3 columns. So any integer which can be divided by 12, can be used. (i.e. 1,2,3,4,6,12). However, RPB also allows you to use empty columns. So you can make different layouts. You may want to watch some basic features of RPB on our Youtube Tutorial ;
Bonjour, je viens d’acheter votre produit, aussi je souhaite juste remplir sans changer la forme d’une demo et il semble que ce n’est pas possible.
Bien à vous.
Thanks for buying Bellatrix Theme We can only answer questions in English. Can you ask your questions in English?
Hi Xander Rock
Hello I bought your theme, I wanted the theme is fully built and I can simple change the sentences and photos, I wanted to curslider http://bellax.curvyslider.com/business/#home already done with the pictures, icons. Like that, for me it was very easy to change. How can I do . Thank you in advance.
It is very easy Go to “Appearance > Theme Options”. There you will find our demos. Select a demo and click on “Start Demo Installation”. Then it will load the demo
We are using 12 columns grid. You can use blocks which can divide 12 totally. You can use 1, 2, 3, 4, 6, 12 blocks. If you want 5 blocks you can do something like, 2-2-4-2-2. You can use our Support Forum for further questions
1. Can we add/implement Social media buttons somewhere in the header?
2. Portfolio filter: Can we opt for a Year-Month filter instead of the categories listed on the demo? (ex.: 2017-01 instead of LATEST |CREATIVE |....)
Thanks for your interest on Bellatrix WordPress Portfolio Theme Let me try to answer your questions one by one ;
1 – We have a field above the header to add social icons and quick contact information. You can see that in this demo ;
Thank you for the quick response, can I combine layouts from one demo to another? For instance, I want to use the header of the demo you pointed out (CONSTRUCTOR BUSINESS) and the rest of the site would be based on the Main demo layout, is that possible?
Actually all of our demos are just using different settings. Which means, You can install main demo, then go to Theme Options and enable Header Top area (the area which has got social icons and quick contact information). But header top area won’t change the background color unlike the menu and the logo. But it will be on the top of the header just like that demo
hi XanderRock sorry for the Asking.. in support registration by mistakenly i given wrong mail id please reset it for further works pls make it as soon as possible thank u.
I am getting one error (You do not have a Rock Builder Form with this shortcode : [rockthemes_fb id=”0”]) Can you fix it???
Thanks for buying Bellatrix WordPress Portfolio Theme Can you email me about this Support Forum registration question. Send me your real email, and Purchase Code via email. You can email me by using “Email XanderRock” field at here ;
Is it possible to have a page with no header using this template. I love the transitions but need to design a splash page as the landing page.
Thanks for your interest on Bellatrix WordPress Portfolio Theme Yes, you can disable header area on page basis. However, when you did that, menu also will be removed. So you won’t be able to use Shutter Page effect.
To disable the header area, simply edit the page and you’ll find a feature named as “Disable Header”. You can use that feature to disable header area
Hi. Good Job, the theme have Visual Composer, work with it?. or have his own program. Tks for your answer
Thanks for your interest on Bellatrix WordPress Portfolio Theme We have our own page builder named as “Rock Page Builder”. Our unique features and elements will only work with our Rock Page Builder.
Hello. I installed the theme, added all the required plugins, changed server config (max exec time, file upload, memory limit, etc) to the required settings, but I still cannot install Demo Data. After I press Start Demo Installation from theme options, there is just a loader that never ends saying “Importing frontend datas”. This is never ending to load. What can I do? Please help.
Thanks for buying Bellatrix WordPress Portfolio Theme That could be a missing extension on server or a configuration error on server. Can you contact to your hosting and ask them to check their log file for any errors thrown on demo installation?
Fantastic theme. One question I have though:
I’m creating a new portfolio page but on the initial page, the portfolio items are blurred and look like low-res images. I have tried changing the sizes of the featured image of each item but still they look blurry.
When I click into the item, the images become sharp and clear again.
Is there a setting I’ve missed?
We got a feature to set image size in RPB’s (Rock Page Builder) Portolio element. Can you try to use a bigger image size there to see if that works for you?
You can also use our Support Forum for further questions.
hi i wanted to know where i can change logo height … in inspect element it shows its inline set to max:height:43px but i cant find that anywhere in all the files.. and i tried setting height in default settings did not help…can you tell me where i can change that part… this max-height parameter is reducing my logo size to a huge extent then needed.. removing it is working perfectly for me
Thanks for buying Bellatrix WordPress Portfolio Theme Logo size can be modified in Theme Options easily. No file modify, no code. You can easily change it in Theme Options. You can find it in “Appearance > Theme Options > General Settings”. If your logo is bigger, you can set that value to a higher number. Just make sure you also increase the width of the logo too.
but what if i want to remove that max-width constraint still.. can u just guide me where it is.. its not in css files and inspect element says its inline css.. so
that got solved.. one more thing.. on first page.. there are those floating dots and all.. where does that can be managed from?
It’s good to know you’ve managed to get logo size working We call “background matrix” to those floating dots. If you want to enable/disable it, you can do this by editing the page. Then simply edit the first Special Grid. There you will see the feature to enable/disable background matrix. You can also change it’s color in Theme Options.
Would it be possible to take the layout (info blocks) from the construction business page and insert it into the original demo? I see a lot that I like from the way the construction demo is laid out but would like to fuse it with the original demo.
Thanks for your interest on Bellatrix WordPress Portfolio Theme You can use the same elements (info blocks) in main demo as well. All demos made by using RPB (Rock Page Builder). Also if you want, you can enable Shutter Page effect on Business (construction) demo as well. But if you want to merge both demos, we don’t have a merging feature. You can install a demo then build the elements you want to use easily with RPB
I created an account and logged in to the forum page but all I see is “You do not have permission to view this.” error and I can’t access to any topics or forum pages.
Thanks for buying Bellatrix WordPress Portfolio Theme I’ve just checked you details in our Support Forum. It seems like your user details was not registered as subscriber. I’ve just changed that and now you should be able to use the forum
Got it, Thanks.
Hey, i got a Black Screen on my Website when i load a Demo Install.
How i can fix it?
Thanks for buying Bellatrix WordPress Portfolio Theme Can you give me a URL to your site so I can see that black screen? Because we haven’t seen any black screen issue before.
You can also use our Support Forum for further help.
its work yet. i reinstall the Theme and set a php limit to 256MB. Use PHP 5.6 (before 7.0)
It’s good to know it’s working now You can also see your WordPress memory requirement in Theme Options > Server Details. That PHP Memory limit is very high and should be ok for big sites as well
i found the Problem of Blackscreen
The Plugin Autoptimize (https://wordpress.org/plugins/autoptimize/)
dont work with your Theme.
Active: Endless Loading Site.
Deactiv: Site works fine.
Please fix it. I need it for HTML, CSS and Java Konvert
Is this a caching plugin? We are using W3 Total Cache with some configuration. We haven’t used this plugin because W3 is a stronger caching plugin. If you can email me, I can be more helpful about W3
What do you mean: “Images and media files used in demo are not included in the theme package. Media files credits can be found down below!”?
Explain please, I dont really understand.
Thanks for your interest on Bellatrix WordPress Portfolio Theme Our media files (images, videos etc) are free but licensed files. Some of them require link attribute. So you can use the same media files, by giving their credits. This is the license rule of those files. You can find them on our credits in the description. Those are the authors of our media files. We respect those authors. So we directly link them as their license requirements. Thus those media files are not included in download. When you install our demo, instead of our demo images, there will be “placeholders”. Then you can add your images as you like.
I did not found in the zip file PSDs (Logo etc). Could you please provide it?
Thanks for buying Bellatrix WordPress Portfolio Theme We don’t use PSD for the design. Design of the Bellatrix made via CSS. But if you want you can use our Support Forum and we can give you the logo PSD
Very tasteful and functional design!
I have a few pre-purchase questions:
1- Can I implement a “related videos” column in an individual portfolio page with thumbnails? Instead of the social media buttons or where project website text is located maybe…
2- Can there be a password protected individual portfolio page?
3- Can I choose to have entirely white or black background for all the menus and pages?
4- Can the “loading logo” be changed?
I would like to buy a template as soon as possible, therefore I appreciate if you could answer the questions as soon as possible.
Thanks for your interest on Bellatrix WordPress Portfolio Theme
1 – We do not have a “related videos” feature. The right area (details) of single item is WordPress Text Area. You can add more images or WordPress gallery there. But it doesn’t have video support.
2 – We do not have password protected system for portfolio items.
3 – Yes. I guess you mean the same thing like in our main demo on “About Us”.
HI! Great theme! One question – is it possible to make not gallery, but portfolio, where every image would lead to bulk of images from that series (like here – http://devatic.com/?theme=Konzept). Thanks
Thanks for your interest on Bellatrix WordPress Portfolio Theme. Yes, you can use Bellatrix as your portfolio. It is a WordPress Portfolio Theme
On our main demo, when you click on a portfolio item, you’ll see the single item details. The right text area can be used to add more images and text as you like. You can see something similar in this demo ;
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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