29 comments found.
hi XanderRock sorry for the Asking.. in support registration by mistakenly i given wrong mail id please reset it for further works pls make it as soon as possible thank u.
I am getting one error (You do not have a Rock Builder Form with this shortcode : [rockthemes_fb id=”0”]) Can you fix it???
I am getting one error (You do not have a Rock Builder Form with this shortcode : [rockthemes_fb id=”0”]) Can you fix it???
Hi NAGARAJBV5,
Thanks for buying Bellatrix WordPress Portfolio Theme 
Can you email me about this Support Forum registration question. Send me your real email, and Purchase Code via email. You can email me by using “Email XanderRock” field at here ;
The error code says, you didn’t make any contact form yet. You can easily make forms by going to “Rock Form Builder” on the left menu. Also, you can easily import demo data and demo contact forms will be installed with it.
Enjoy!
XanderRock
Hello XanderRock, 1. Can we add/implement Social media buttons somewhere in the header? 2. Portfolio filter: Can we opt for a Year-Month filter instead of the categories listed on the demo? (ex.: 2017-01 instead of LATEST |CREATIVE |....)
Hi vir2lboy,
Thanks for your interest on Bellatrix WordPress Portfolio Theme Let me try to answer your questions one by one ;
1 – We have a field above the header to add social icons and quick contact information. You can see that in this demo ;
http://bellax.curvyslider.com/business/2 – Our portfolio system will only work with categories. One work around, could be to name categories like months. Then use this category for items using the same months.
Enjoy!
XanderRock
Thank you for the quick response, can I combine layouts from one demo to another? For instance, I want to use the header of the demo you pointed out (CONSTRUCTOR BUSINESS) and the rest of the site would be based on the Main demo layout, is that possible?
Hi vir2lboy,
Actually all of our demos are just using different settings. Which means, You can install main demo, then go to Theme Options and enable Header Top area (the area which has got social icons and quick contact information). But header top area won’t change the background color unlike the menu and the logo. But it will be on the top of the header just like that demo
Enjoy!
XanderRock
Hello,
This theme : http://bellax.curvyslider.com/business/#home
I am themforest customer, so I found this theme for one of my clients, I would like to buy it but before I wanted to know if in the section below. We can add a fifth column on section “construction” “transporter” ” tuyau d’huile”
Also I can not find the theme in theme forest can give me the link.
Thanks in advance
Hi Francois35,
Thanks for your interest on Bellatrix WordPress Theme We are using 12 columns grid. It can’t be 5 columns. But you can make it 6 columns or 3 columns. So any integer which can be divided by 12, can be used. (i.e. 1,2,3,4,6,12). However, RPB also allows you to use empty columns. So you can make different layouts. You may want to watch some basic features of RPB on our Youtube Tutorial ;
Enjoy!
XanderRock
Bonjour, je viens d’acheter votre produit, aussi je souhaite juste remplir sans changer la forme d’une demo et il semble que ce n’est pas possible. Bien à vous. www.test-ideo.fr/hmi
Hi Francois35,
Thanks for buying Bellatrix Theme We can only answer questions in English. Can you ask your questions in English?
Enjoy!
XanderRock
Hi Xander Rock
Hello I bought your theme, I wanted the theme is fully built and I can simple change the sentences and photos, I wanted to curslider http://bellax.curvyslider.com/business/#home already done with the pictures, icons. Like that, for me it was very easy to change. How can I do . Thank you in advance.
Hi Francois35,
It is very easy Go to “Appearance > Theme Options”. There you will find our demos. Select a demo and click on “Start Demo Installation”. Then it will load the demo
Enjoy!
XanderRock
Hello,
I try in the theme to put 5 text icon next to each other. But I can not get the full width. How can I do. Thank you in advance. You can find it under the first picture. Where there is a purple square. I want 5 identical columns in full screen. http://www.test-ideo.fr/hmiBest regards
Hi Francois35,
We are using 12 columns grid. You can use blocks which can divide 12 totally. You can use 1, 2, 3, 4, 6, 12 blocks. If you want 5 blocks you can do something like, 2-2-4-2-2. You can use our Support Forum for further questions
Enjoy!
XanderRock
Hi there,
Please advise on how to remove the logo on the home page.
My Logo seems to be displaying on ever other page except the home page and how do you change the image behind the main text on the home page. Right now it has an image icon.
Thank you
Hi tyron_naidoo,
Thanks for buying Bellatrix WordPress Portfolio Theme You can disable the logo just like our Wedding Theme demo. Are you using Shutter Page design?
You can change that image by editing it’s Special Grid. Special Grids are blocks which has some unique features. When you edit it, you will see an area to upload background image.
You can use our Support Forum for further questions
Enjoy!
XanderRock
Hello there! After installation, running slowly, can I get a refund?
Hi liangzhi,
Thanks for buying Bellatrix Portfolio Theme You may have issues with your hosting if you see anything slowly. You can see it’s working normally on our demo.
We are unable to issue refund when the item has been downloaded.
Enjoy!
XanderRock
Hello ， After installation, I can’t edit the These sections are building our Shutter Page in our main demo. Https://www.liangzhicn.com/ This section could not be found File:///C:/Users/UI/Desktop/web_01/themeforest-15794721-bellatrix-wordpress-portfolio-theme-shutter-one-page/Help/index.html#using-demo
Hi liangzhi,
I couldn’t understand you question. Are you not able to use our help file?
Enjoy!
XanderRock
Hello, Rock Page Builder is not working! The demo page cannot be modified!
Hi liangzhi,
We have fixed this in new version. New version will be released in a few days
Enjoy!
XanderRock
Bonjour Xander, J’ai acheté ce thème, le client pour qui j’ai fais le site a fait une mise à jour et dépuis je n’ai plus accès au builder. Je ne peux pas faire de restauration non plus. comment faire car j’ai la version wordpress 5.3, cdl
Hi Francois35,
Thanks for buying Bellatrix Theme We can only answer questions in English. If you can ask your question in English we could be more helpful
Enjoy!
XanderRock
Hi, we are looking to upgrade our current webpage and wanted to know how easy it is to upload and use our own custom webfont? We will set a Google webfont as backup, but we also have a brand font to upload and use. Thanks!
Hi LoomStudioCo,
Thanks for your interest on Bellatrix Portfolio Theme You can use custom font with Bellatrix. But it is easier in Azoom Theme
Enjoy!
XanderRock
I love the template. The images did not load. I installed the demo theme? Any suggestions? Thanks
Hi,
Thanks for buying Bellatrix Portfolio Theme Since it’s a fresh purchase I assume you are referring to the demo images. Our one click installation system will load “placeholder” images instead of theme image files. This will decrease demo installation time. Which means, by lowering the number of the files to transfer, we are increasing demo installation speed. You can of course disable that placeholder images.
Let me know if that helps you
Enjoy!
XanderRock
XanderRock, thanks for the explanation. That makes sense. Is there an easy way to click on each image and replace it with one of mine? Also, when making edits, the button so save them in the right column just spins and they arent taking. I’m assuming its something on my end. Thanks in advance.
Hi sfollman,
If you are reffering to the images in the portfolio, you can set your images easily Go to Default Items on the left menu. Then click on any item to edit. In the editing screen, you will see Featured Image field at the right side. There you can simply upload your image
Saving error could be caused of server limitations. You may want to contact to your hosting about it.
Enjoy!
XanderRock
Hi thank you. I have called godaddy and and we cant figure it out. I can add images no problem like you said above. Im assuming each default item is a single post in my portfolio.
I am still having the issue of not being able to save changes in page builder. Any ideas?
Hi,
I’m glad you’ve managed to upload your image files
It’s weird you are not being able to save. If you can send us your login details we can take a look at that for you. You can send us your email details by emailing us at ;
https://themeforest.net/user/xanderrockEnjoy!
XanderRock
