Discussion on Belletrist - Blog Theme for Writers

Discussion on Belletrist - Blog Theme for Writers

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30 comments found.

Hey developers, it’s impossible to turn back the icon sets on in customizer > qode performance > icon packs. It throws “invalid value” error. FYI!

Hello,

Please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you.



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hello, is your demo content also for WP-Bakery? or only Elementor?

Hi there,

Thanks for taking an interest! You should know that the native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well.

Also note that the theme does not come included with WPBakery and the import method is only with Elementor, so if you intend to use WPBakery you will need to purchase it and create your own content with it.

We hope this helped and let us know if you have any additional questions.



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I cannot get the vertical menu to display. The main menu is able to display. Any ideas to fix the vertical?

Hello,

It could be that different header options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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The core plugin is generating a critical error when activated. I have to be deactivating and activating plugins one by one b4 I got to discover it. After activation of the Belletrist core plugin, the website doesn’t load again and starts showing a blank page with a message “There has been a critical error on this website.” Kindly help please as this is very urgent. i sent a message to support and waiting on reply. Thanks

Hello,

Thank you for reaching us!

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



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Hello the theme is compatible with WordPress 5.9?

Hi there,

Our team is working hard on updating all our themes at the moment so compatibility for WP 5.9 will for sure be added as soon as possible.

We haven’t tested our theme with WP 5.9 yet. You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.

Thank you for your patiance.



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Hi

I try to use alternating-posts homepage style but it not working, when I click the thumbnail it show “loading” only and the link doesn’t goes anywhere.

Please help

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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I have read the comments and also done some further review on this template. From experience so far everything seems to check out and looks like an amazing one. I am willing to buy but before I do, I would like to confirm if team provide free installation of demo contents on my server and from there my team can edit further or maybe we can discuss that as a seperate service. Let me know and lets talk when you respond so can decide to place or order or not

Hi there,

We can see that your ticket has been updated with an answer so please check the ticket status now and continue the conversation at our Help Center.



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Please check ticket number #164174 thank you.

Hi,

Your ticket should now be updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



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Hello! and please help! I bought this theme lately, very very impressed of it. Then I let to build my website on its base. And what id happening… I can not share the links from my site in form of FB posts. Id doesn’t show the preview of the site with pictures, only a title. Im so sad about it, its been cheked and the obly reason must be some errot in the themes says my web deigner. Please check it – www.beatamajchrowska.com – and see that I can not publish any posts from this site on my FB. What can I do, Im so sad,,, best regards Beata

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Hello! I bought this theme a few days ago. Its wonderful, but I can’t seem to edit it with my knowledge, to wrap my hands around it and get it done in time. Its a lot more complicated than any theme I’ve had, and that is an amazing thing, but too much for me unfortunatelly. I’m sorry I don’t know how to deal with it :( Is there any way I can get a refund ? Or what should I do ?

Hi there,

Thank you for reaching us!

We do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help. They will gladly help you to set up your website within our theme.



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Hi there,

Thanks a lot! :)



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I bought this theme. Very nice but a bit complicated to setup. How come I am getting these errors in the widgets area?

See below. Can you help me please? https://ibb.co/0ZD8mqM

Hello,

Thank you for reaching us!

Regarding the issues you have with widgets, please understand that we didn’t include compatibility with the latest version of WordPress just yet and we are working on adding compatibility for that version as well. By then install and activate Classic Widgets plugin.

If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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I can not access appearance 》 widgets

Error Details

An error of type E_ERROR was caused in line 20 of the file /home1/iammich6/public_html/wp-content/plugins/belletrist-core/inc/plugins/woocommerce/widgets/side-area-cart/templates/parts/opener.php. Error message: Uncaught Error: Call to a member function get_cart_total() on null in /home1/iammich6/public_html/wp-content/plugins/belletrist-core/inc/plugins/woocommerce/widgets/side-area-cart/templates/parts/opener.php:20 Stack trace: #0 /home1/iammich6/public_html/wp-content/plugins/qode-framework/helpers/helper.php(141): include() #1 /home1/iammich6/public_html/wp-content/plugins/qode-framework/helpers/helper.php(36): qode_framework_execute_template_with_params(’/home1/iammich6…’, Array) #2 /home1/iammich6/public_html/wp-content/plugins/belletrist-core/helpers/helper.php(85): qode_framework_get_template_part(’/home1/iammich6…’, ‘plugins/woocomm…’, ’/home1/iammich6…’, ’’, Array) #3 /home1/iammich6/public_html/wp-content/plugins/belletrist-core/helpers/helper.php(67): belletrist_core_get_template_part(‘plugins/woocomm…’, ‘templates/parts…’, ’’, Array) #4 /home1/iammich6/public_html/wp-content/plugins/belletrist-core/inc/plugins/woocommerce/widgets/side-area-cart/side-area-cart.php(51): belletrist_core_templat

You can click customize and then control the widgets from there. but if I click widgets there is an error message

Hello,

Thank you for reaching us!

Regarding the issues you have with widgets, please understand that we didn’t include compatibility with the latest version of WordPress just yet and we are working on adding compatibility for that version as well. By then install and activate Classic Widgets plugin.

If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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I installed the demo content and had some issues from the previous theme on my domain. I reinstalled wordpress and this theme and now my registration/purchase code does not work when trying to import the demo content

Hello,

Thank you for reaching us!

Please submit a ticket to our Help Center and include your purchase code and one of our support agents will deregister the theme for you.

For your future reference, it is necessary to deregister the theme before uninstalling – see this article for more info.



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Hi, I wanted to ask if the theme is compatible with the new version of woerdpress (5.8). Thanks

Hi there,

Thanks for writing in! We haven’t tested our theme with WP 5.8 yet. You can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update.

It will for sure be added within the future update and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Does it work with RTL languages?

Hi there,

Thanks for taking an interest!

Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.



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What do you mean by short-codes? Can you give an example?

I can make CSS changes myself to make it RTL. The question is, can I change the article that appears from the left-change it to appear from the right?

And do you plan to add RTL support soon?

Hello,

You can read more about this subject in this article.

Please let us know if you have further questions :)



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I an wondering if I can use this theme only with WPBakery. Are the demos built with WPBakery as well? I do not like to use Elementor.

Hello there,

Thank you for taking interest in our theme.

Demo content of this theme is built using the Elementor page builder and this plugin comes as bundled plugin with the theme. Unfortunately, there is no demo content built with WPBakery, but the theme is compatible with WPBakery, and all of the available theme shortcodes can also be used with this plugin. However, WPBakery is not included as bundled plugin with the theme and it needs to be purchased individually.

If you have any additional questions please let us know.



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:) Does it have to jump back to the top of the page? https://belletrist.qodeinteractive.com/alternating-posts/ It cooler to stay where the page is scrolled to. Perhaps quick reading of mutliple articles. It gets old going Down Up Down Up Down up….

Hello there,

Thank you for reaching us!

Thank you for your suggestion, however the default behavior of the blog list ( if it’s set for posts to open on the same page ) is to open from the top of the list.

In case you need assistance with anything else please submit a ticket at our Help Center and include your website URL and one of our support agents will assist you.



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hello, is there a way we can see exactly how this theme works with elementor? I want to make sure it is 100% customizable through elementor. There are some themes that claim to be compatoble, but they force me to use only their shortcodes within elementor, which makes it more difficult on my end. Is there a way to see the full scope this I checked the documentation but it didn’t help me because I need to interact with it and see how it fully works with elementor to know if it is 100% flexible. Please answer quickly, because I am interested in this theme. :)

Hi there,

Unfortunately we do not have any testing environment. You should know that our theme comes with the free version of Elementor plugin which is really more than enough to achieve anything you do see on our demo website. Also you can check our theme documentation which can help you get familiar with our theme and the possibilities it offers.

Do let us know if you need any screenshots and if you have any additional questions.



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Hi yes please, I’d like to see how it interacts exactly with elementor. I ask because I have worked some themes that are “compatible” with elementor, but they do not allow me the full range use of Elementor. They only allow me to use the presets which they have created, within elementor and it was very difficult to change even with CSS because many of the changes would be global css changes, but I would only say..need a change in a certain block or section.

Can I get some screenshots of your theme with elementor? -I’d like the elementor panel open -I’d like a screen shot of the elementor panel on the left (to make sure I have the whole range of Elementor design options) -I’d like a screenshot “editing” one of your blocks. Can you also confirm that I can change text color, etc from Elementor? And that there are no pre-designed styles I must work with?

Thanks so much for your help in advance,I just want to make sure before purchasing—I need it to be fullllyyy customizable for my client :D

Thanks again!

Hi again,

See these screenshots: http://prntscr.com/zkwuvx http://prntscr.com/zkwx3s http://prntscr.com/zkwxum http://prntscr.com/zkwym2 http://prntscr.com/zkwzif

Let us know if there’s anything else.



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Hey – is it possible to add Videos to the Main page? If yes – how?

Hi there,

Thanks for taking an interest! You can for sure add a video by using our video shortcode and add it to your page.

Do let us know if you have any additional questions.



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Where can I set the parameters for the blog masonry template?

When I visit my mobile site the Belletrist logo is still in the header. When I go into widgets, it shows nothing in the mobile header. How do I change the mobile header to only have my logo?

I changed the logo on both the page settings and the belletrist core options, and when I preview on the website’s responsive preview, it’s the correct logo. However, despite clearing the cache, my phone, iPad, and husbands phone all show the Belletrist logo.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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