340 Reviews
Excellent support.
Author response
Thank you! :)
When I originally purchased this theme I went about installing it and attempting to customize it on my own. I was not having a good time of it as the WP customize option menu was not producing any results. I got frustrated and thought I had purchased a bad theme. However, I did reach out to customer support before completely giving up, and Ryan helped me out. Turns out all I needed was some adjustments on my host's side and clear instructions on how to utilize the theme in the Bellvue menu. So, if you get frustrated, do connect with customer support - it was stellar. So far, the theme is fantastic now that I know how to work with it. If you have any issues, definitely do reach out to support.
Thank you for helping me even with expired support service.
Author response
Thank you pasquale1974!
Your support just expired and it was a small ask so that's completely understandable.
We enjoyed helping you.
In the future, support can be renewed below which helps us continue to improve and continue development.
https://1.envato.market/renew
Thanks
Author response
Thank you. :)
It is an ideal theme for hotels. I like the calendar, the reservation system, the design, ... I like everything about the theme.
Author response
Thank you! Very pleased to see that you've had a great experience. We appreciate that you took the time to leave a review for everyone to see.
Great support.
Author response
Thank you for sharing. Happy to help.
Fast and professional support
Author response
Amazing! Thank you. :)
Just to say thanks for adding new demos. This theme has become one of the best. I love using it.
Author response
Thank you!!
Excellent customer service, very attentive, patient and responsive.
Many bugs and complications despite explanatory installation and configuration support. That's a shame.
A beautiful, comprehensive theme that can still be improved.
Author response
Hello IniCreative! Thank you. I believe all your questions were addressed. :)
We just released version 4.2.1 with many fixes and improvements. It's free to update.
In your case there were 3 issues:
1 - Translation for the accommodation (WPML). We work with the WPML plugin developers to make this as compatible as possible. They have released a new version recently that improved their process.
2. Hotel Booking Payment Getway (Stripe & PayPal). We see that you sorted out your configuration regarding PayPal and Stripe. Nicely done.
3. Hotel Booking Reviews (Styling updated). We updated styling to make the forms look much better. Thank you for letting us know.
We are continually updating and improving our themes. Please see our updates for 4.2.1. Lots of goodies in there.
I hope that we can support you in the future.
by mhim 6 months ago
Highly supportive team
Must have this theme for hotel booking website. Nice...
Keep it up
(y)
Author response
Thank you for your kind review! We're thrilled to hear that our team has provided you with highly supportive assistance. It's our priority to ensure that our customers have a seamless and enjoyable experience while using our hotel booking WordPress theme.
Your encouraging words motivate us to continue our efforts and maintain the high level of service that we strive for. We'll definitely keep up the good work and aim to exceed your expectations in the future.
If you have any further feedback or suggestions, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our services. Thank you once again for your support, and we look forward to serving you in your future hotel bookings.
Great theme!! One of the best systems if you want to manage your bookings! Thanks you!!!
Author response
Dear alexopoud,
Thank you so much for taking the time to leave us a fantastic 5-star review for our WordPress Hotel Booking Theme! We are thrilled to hear that you had a positive experience and that our theme met your expectations.
We strive to provide the best possible tools and features to help owners create stunning and functional websites. We understand the importance of a user-friendly interface, seamless booking experience, and an appealing design that reflects the unique charm of each property.
We are delighted that you found Bellevue to be a valuable asset for your online presence. It brings us great joy to know that our theme has contributed to enhancing your website's aesthetics and functionality, ultimately leading to an improved user experience for your guests.
Our team has put a lot of effort into developing Bellevue, and your kind words serve as a wonderful affirmation of our hard work. We continuously work on updates and improvements to ensure that our theme remains up-to-date with the latest industry trends and customer needs.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated support team. We are always here to help and guide you through any challenges or customization requests you may have.
Once again, thank you for choosing Bellevue and for your exceptional review. We appreciate your trust in our product and look forward to serving you even better in the future.
Warmest regards,
Bellevue Team
Muy bien template, tambien responden en el tiempo esperado cuando tienes un duda.
Aun me faltan unas semanas para terminar el proyecto pero de momento se ve excelente este Template
Author response
Estimado Matunaga,
¡Muchas gracias por tomarse el tiempo para dejarnos una evaluación de cinco estrellas! Estamos encantados de saber que está encontrando nuestra plantilla muy buena y que cumple con las necesidades de su proyecto.
Nos enorgullecemos de brindar soporte oportuno a nuestros clientes, y nos alegra saber que nuestro equipo ha respondido a sus preguntas. Nuestro objetivo es asegurarnos de que tenga una experiencia perfecta mientras usa nuestra plantilla.
Estamos encantados de que la plantilla le parezca excelente hasta ahora. Nos esforzamos mucho en crear plantillas de alta calidad que sean visualmente atractivas y funcionales, por lo que es bueno saber que nuestro trabajo ha valido la pena.
Si tiene más preguntas o necesita ayuda mientras continúa trabajando en su proyecto, no dude en comunicarse. Estamos aquí para ayudarlo en cada paso del camino.
Atentamente,
Bellevue Team
THE BEST booking plugin and theme out there for anyone wanting a booking theme! I've tried heaps and this on ewins hands-down on contents, themes and price. A plus: a beautiful HOSTEL theme included - this is an awesome one!
Author response
Hello thinks!
Thank you for taking the time to leave such a glowing review! We are thrilled to hear that you consider our booking plugin and theme to be the best out there and that you've found it to be superior in terms of content, themes, and price. We're also glad that you appreciate the included hostel demo and find it to be awesome.
At our core, we strive to deliver the best possible experience for our users and it's always heartening to hear that our efforts have paid off. If you ever have any questions or concerns, please don't hesitate to reach out to us for assistance.
Thank you again for choosing our booking plugin and theme, and we look forward to serving you in the future!
Best regards,
Ryan
Excellent customer support. Keep up the good work.
Author response
Thank you :) We have some big updates coming out.
Very good theme with some price issue (hourly service rate)
Author response
Hello! Thank you. Actually we do have an hourly rate or guest choice. :)
Can you reach out to us so that we can assist?
https://themeforest.net/user/themovation#contact
Excellent support in troubleshooting and editing the theme to our needs. Thank you
Author response
Thank you! We are happy to assist. :)
