Discussion on Berg - WordPress Portfolio Theme

Discussion on Berg - WordPress Portfolio Theme

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Well Documented

UmbrellaStudios does not currently provide support for this item.

150 comments found.

don’t buy it It does not have any template that the authors say and they do not respond to any help that you request. I don’t understand how this platform continues to allow us to waste money with these types of templates and does not eliminate them.

DO NOT BUY! ITS A TRAP! NO SUPPORT, OUTDATED CODE!

Information: Because there is no support by the author, the fact the some major functions are not working is because the integrated Advanced Custom Fields plugin is a very old, outdated version which is not compatible with WordPress higher than 4.8, the problems seems to be indicated by the usage of an old jQuery Version. I can’t understand why the author does not fix this, it seems to be very easy.

I found out, that using jQuery Migrate Helper and jQuery 1.12.4 let you use the backend. So, if decided to inform Envato, that selling this is a muck, because it is OUTDATED since years!

Is this still in development and compatible to WP 5.6? I can’t see support?

I’ve requested support over in your own support site but the tickets have remained open with no response since December 2018 – are you still supporting this theme? If so – I’m happy to extend the support agreement but the reason I write here is because I have direct emailed you – and left two open tickets and haven’t heard back. Please let me know if you can help before I hire a third party – this is to correct some core functionality with the theme.

Hi – can you please help with the tickets posted in your support site? I have paid to extend support now – ....

No support since December on this theme. Paid for extended/upgraded support, still not a peep from support, several open tickets. Cannot recommend this developer if this is the response for supporting them. Wordpress 5 broke a few elements – I’m having to pay others to fix. Sad because I really liked the theme…

Still AWOL

Hi guys@Umbrella, can you please tell me how to get rid of the grey backgroundcolour in the ‘full with’ pages. I want to change it in white…

Hi,

Please add this code to Options > Main > Custom CSS field: html .theContent { background: #fff; }

Best Regards

Cheers!

hello, is it possible to have the slider and showcase on the home page?

Hi,

Sure, you can change the post per page parameter in Settings > Reading > Posts show at most.

Best Regards

my homepage settings are: Your homepage displays>A static page>Homepage: Home Showcase>Posts page: Blog Big, does it have to show the homepage as a blog for the post per page parameters to take affect? Its not working with the showcase homepage, you can see here http://www.ohsnapvideos.com/ the posts just keep going

Hi,

Please contact us via our support forum providing your WP login information on a private message so we can check why it does not take effect in that case.

Best Regards

Hi, I have a client that is using this theme and we are getting a Google Maps error message. Where do I enter the API in the admin area? Thank you.

Hi,

At the moment the theme does not have that option. We are considering moving to a free map like leaflet. But in a couple of days we will probably solve the issue for all our themes. With that option integrated.

In the mean time, please contact us via our support forum at http://support.umbrella.al/ and provide the login information with the api key and we will gladly integrate it for you.

Best Regards

Thank you. I can’t create a ticket on support.umbrella because I didn’t purchase this theme, someone else developed this website. I don’t have a purchase number. Please advise.

Hi,

Please contact us via email at info@umbrella.al

Best Regards

Dear people@Umbrella, I purchased Berg and I upgraded to the latest version, and now it seems that I can’t add galeries anymore @ the Home Showcase custom display section… Also the custom-fonts don’t work.. What do I do wrong? Kind regards, Rikkert

Hi Rikkert,

Please contact us via our support forum: support.umbrella.al providing your website WP login details so we can take a closer look and try to fix it for you.

Best Regards

Hi Umbrella, Really nice theme you’ve done there! I just have a question…Since WP updated, i’m not able to see the map in the *contact” page I tried everything. It just says ” Oops Google Maps didn’t display correctly on this page…” Can you help me?

Thanks

Hi there,

Cab you open a new ticket in our support forum http://support.umbrella.al/, providing your login information so we can fix the issue.

Kind Regards

Hi dev, Please help. I can’t change the map location on contact page. Every time I tried to move the pointer, it says This place couldn’t be found: REQUEST_DENIED

Thanks

Hi there,

Can you please open a new ticket in our support forum http://support.umbrella.al/ providing your login information in private so we can check the issue.

Kind Regards

Hi, i tried to update my website (after long time didn’t update).. but having problem to update the images on homepage view..: - Homepage Showcase - Choose how to display galleries (i choose custom) - Custom Selection > Choose the galleries that you want to display. (Unfortunately unable to add images on the right panel..).. but

Hi there,

Can you please open a ticket in our support forum providing your login information in private so we can investigate the problem and fix it ASAP.

Kind Regards

Hey there, currently my gallery only shows 10 gallery posts and then I need to click “load more” to see the rest. [1] How can I increase the amount it first shows? [2] How can I show all gallery posts instead of having to “load more” it already loads all the posts on page load?

Thank you

One more question, I have added all my portfolio (gallery) pieces and changed the menu order for them, however they are not displaying in the order I have made them to be. How can I get it to work to display according to the menu order?

Hi there,

You can order your portfolio items easily with Post Type Order Plugin by dragging in the order you like.

If you need more help, feel free to contact, Kind Regards

Hey guys, simple question here. Where is the option to enable titles on hover (in galleries thumbnails)?

Thanks! What’s your email address?

Sorry I forgot to mention it, You can send the mail via the contact form on our profile here on themforest.

Thanks! Message sent!

I’m saddened to learn that there is no support for Videos within Galleries, Only blog posts…. I wish I knew this upon purchasing. Will there be an update in the near future? If not, may I have a refund?

Hi there,

Berg supports videos on Galleries, you can choose the type of the gallery between images and images with videos combined on the gallery post type options.

On this link you can see the demonstration of Videos on Galleries

Also here you can watch a tutorial on how to insert the videos – Tutorial

I hope you will find it useful,

Kind Regards

To the people who want to change the background on the pages – the code to use is

section.section-scroll.main-section {background: url(“image.jpg”)!important; }

It added the background to the homepage and I got rid of it by going to the editor for that page and writing

<style> body.custom-background {background-image: none;} </style>

I was about to write here to ask for help but magically got it in the last few minutes. I hope this helps!

Thank You spyle,

this could be helpful to anyone that wants this feature.

Best Regards

On my services page: http://www.andythomson.ca/services/ – on certain browsers the outer services text boxes ghost out and so are illegible. I am not seeing this today so maybe the current update of wordpress fixed it – but I will check from another machine later today….

Hi,

Please do check and contact us in our support forum if anything is wrong

Best Regards

Yes, the problem persists in Chrome on OSX. Please check…

Hi,

Can you please contact us on support.umbrella.al and provide some screenshots of the issue so we can try to fix it for you.

Best Regards

I built http://www.tobiasart.org/ using Berg. The client has recently said that if you go directly to the website and navigate from page to page, then the pages and stylesheets load perfectly. However if you come from an external link (such as one posted on their Facebook page) then the stylesheets don’t load and all formatting is lost. This also seems to happen if you copy and paste a specific page link into the browser – such as http://www.tobiasart.org/admission-requirements-for-full-time-and-modular-course/ I have tried this and they seem to be correct. Do you have any idea what is happening? Best wishes, Gareth

Hi,

Please try disabling ajax in theme settings->main. My only guess is that ajax causing the issue.

Please let me know if it fixes the issue

Best Regards

No it sadly makes no difference.

Hi,

Can you contact me via email at lorik@umbrella.al or in our support forum at support.umbrella.al And send me the login information and also a link from facebook so I can check exactly what is happening and check if there is a fix for that.

Best Regards

How do I remove the Our Team and Service slider functions and just leave these areas as 3 square graphics across the page that link to copy?

Hi,

Well we didn’t add any option to disable the slider but it can be done with some customization.

Please contact us in our support forum and we will try to make the changes for you.

Best Regards

Hello.

I am a photographer and I want to show all of my images via the galleries thumbnails, and not have to have each thumbnail lead to its own portfolio. Can this be done?

Also, If you then click on a thumbnail to expand the image to a larger size, i then want to be able to scroll/click through the rest of the images that are shown as the thumbnails in the gallery.

Basically I want the gallery page to display all of the images that would normally be hidden within individual portfolios/galleries. Is this possible?

Thanks so much. K

Hi,

Well showcase galleries are albums with images inside, so to list all your images you have to create a gallery post and insert in on the menu as portfolio page. But all those images will be part of a slider that in this case does not have thumbnails but you can do that by customizing the slider.

If you want to customize it please check the slider documentation:

http://dimsemenov.com/plugins/royal-slider/documentation/

Best Regards

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