229 comments found.
Hi! We try to put in our website a video in the featured video of the portfolio and when we go to our home with the masonry grid, the video doesn’t show on the home. Only appears a blue image as it would be broken link. We tried with embed video, with youtube link, and with “self” option. Don’t work anything. Please can you help us with that? Thank you so much!
Plz open a private ticket on clapat.ticksy.com and provide wp admin access, if possible. Thanks
Dear Clapat Team, do you still support the berger theme? I need to update the wp bakery plugin and the berger theme as well. How do i get the updates? Looking forward to your reply. Many thanks.
Hello, to update WPBakery: contact us directly in a private ticket on clapat.ticksy.com and sens us wp admin access. Regarding Berger: just update with the latest from Envato. Thanks
Hi guys, great theme btw! I’ve been using your theme for a while now, yet some people using browsers/OS different than mine are telling me that they are having problems with the scrolling, as if there is a “bouncing” of the page elements. Any idea why? Is there any solution for this? Thx in advance
Hi, is this related to a specific browser? You may want to renew your support period. Thanks
I’m on a Mac+Chrome and sometimes it bounces, on other configurations like Mac+Safari the scrolling becomes almost impossible to perform… Please have a look here https://www.alabamamuse.com/
Try updating your theme to the latest version. Latest version is available for download from envato. Thanks
Hi is it possible to remove the “All” Category from the projects page. I want the user to only see the “websites” category when they open the projects initially and then let them click on the desired category. I dont want them to see all the projects. Thank you.
<?php _e('all', 'berger'); ?>
from line 54
Thanks
Hi thanks for the quick reply. I removed that piece of code and it did remove the “All” filter from the page however the page still displays all the projects when opened just the word “All” is removed. I am trying to initially display just my websites when my work page is opened and then let the user chose the project type after that. I dont want all the projects displaying. Can you please advise. Thank you.
Hello There, i want to update the berger theme. I use a the child theme. How do i update the theme without errors and problems? I once tried to upload the theme while running the child, but i caused several errors. Any advice? Kind Regards
I also want to use woocommerce in your theme and i installed the plugin. Unfortunately is skipped the install of the plugin and demo data in the first place. But now some changes need to be made and i want to use it. Is there a way to make it work again?
So do you want to use the child theme and you had problems with it?
No, i already use a child theme, but i want to update the theme, so that my child theme is up to date. And i want to use WooCommerce as well, but some berger templates are outdated and some pages have problems and errors. All the shop demo pages are missing. So how do i update berger, installe the missing demopages for the berger shop and use woocommerce without errors? Any help would be great! Thanks and happy new year 2021 to you!
Happy New Year! We will be looking into this.
Okay, but how? Do you have access to my project?
Hey, would it be necessary to renew the support in order to rebuild all shopdata and update the outdated woocommerce shoptemplates? I am looking forward to use the shop functionality as a showroom for some products. Kind regards!
No, but we need some time to bring it up-to-date to the latest version of woo and we need to fit it in our schedule. Thanks
Okay, thanks! Do you let me know how to update the theme (usind child-theme) with all woo-templates, when you are ready with all your work?
Yes, after we release the theme we are currently working on, thanks
Hey, can you guess how long it will take to bring all the templates up-to-date? Two weeks or more? This info would help me a lot. Thanks and regards.
Hello! Immediately after we release Rayden WP we will be working on it. So depends how quick Envato are to validate Rayden. Thanks
Hey There, Rayden WP is realeased and looks awesome by the way 
Good work! When do you think the woo-templates in berger are updated then? Greetings!
It’s work in progress, thanks
Great! Please let me know when you have finished the updates. BTW. I encounter a simple but persistent problem translating the “Prev & Next Project” Text in the Portfolio Pages. I could not find the specific text parts in the .po file and searched all .php files and even some .js-files. But i can not find it. I want to translate it to german. Where do i find the texts? Kind regards!
Hi, you can find them on lines 181 and 202 in /include/hooks-config.php – they are translatable strings
Hello there, when do you are ready with the update of the outdated woocommerce shoptemplates? Please let me know. Cheers.
Hi there it has been released couple of weeks ago. Check our release log at the bottom of our presentation page. Thanks
Hi There, thanks for your reply. I downloaded the latest theme files and tried to update the parent theme (i am using a child theme). But after the installation the child theme is no more available. No matter what i do. How do i install it that everything works properly? Please help, because i need the woocommere updates! Cheers!
Update: I solved the child theme error by myself. Seems to work now! But another simple question popped up. How do i center the berger button within a row? No matter what i do, it still appears aligned to the left. Cheers, Artur
What is the page url containing the buttons? Thanks
Hi There, it is thet second longer berger button that i want to center. Here you can see it: https://www.einrichtungshaus-bueker.de/kontakt/
.wpcf7 .ajax-loader {
display: none;
}
in customizer -> additional CSS
Thanks
Great! That works really good. Thanks! Btw: wpbakery works with 6.5 in your updated theme and needs an update to 6.6. Drop a line when you updates the files here an themeforest. Greetings!
Latest version has latest WPBakery(6.0)
Sorry to correct you in this case. I’ve updated berger to 3.0 and i got the message: You have installed version 6.5.0 Update to version 6.6 (wpbakery). I can show a screenshot if you do not believe me.
Version 3.1 has WPBakery 6.6 included
Sorry, i did not know that you updated it again recently. Thank you for the info!
Hello There, how do i translate some words in woocommerce? The product detail page shows english words like SKU, Categories etc. I’ve looked with the plugin Loco Translate into the files, but the translation into german words is there. Here you may have a look: https://www.einrichtungshaus-bueker.de/produkt/lambert-tisch-tavola/ The detail page does not show the words. Where is my mistake? Looking forward to your reply. Greetings!
Update! I found it by myself in the single product php-files and changed it. I use the woocommerce in a catalog mode. The only two things that i want to fix is 1.) How do i hide the cart icon in the upper right corner? 2.) When i set woo short codes like products or sale products in a row it does not show in 3 columns…so how do i stretch the row that it appears like on the shop page in 3 columns? (Look here: https://www.einrichtungshaus-bueker.de/bueker-portfolio/shop-sale/)
Hello There, any hint or idea how i can fix the two things i mentioned above? Greetings!
Product disapeared, author fails to respond, Im seeking a refund. I advise potential buyers to look elsewhere.
...and Envato fielded a mind numbing worthless reply when approached for support.
Hello, what do you mean? Have you opened a ticket on clapat.ticksy.com? if yes, what is the ticket#? Thanks
Per request: ClaPat Studio: Ticket #2605652
My Acct info: Envato Market Account: Username: RichVara Password: OTLIG_1961! Email: Richvara@gmail.com Name: Rich Vara Hosting Acct: Site5.com Credentials for Sub Acct: Email: richvara@gmail.com OTLIG_1961! WP Credentials: Admin Area: http://varastrat.com/wp-admin Username: admin Password: CybNdDvBEwN1vHi, our reply: “Hi there,
try not to install the main archive and just the install-able WordPress zip
However if you provide wp admin access in a private comment we can install the theme for you and also install the demo data free of charge so that you can have a snapshot of our live demo to start customizing from.” Since then we have not heard from you. https://prnt.sc/vovkkyHello Clapat Support Team, i have some trouble with the visual composer that does not work correctly anymore after the latest wordpress updates. I tried to deactivate and delete it. Usually the berger theme tells you that this plugin is missing and you get an info to install the plugin. This did not happen, too. So i am a little bit lost with the problem. What do you recommend?
Open a private ticket on clapat.ticksy.com and we will update it for you. We will release an update anyway with the latest. Thanks
Great! I already did. I opened a ticket on ticksy. Thanks for fast response!
Hi! Are you sure that this theme works perfectly on mobile devices? It doesn’t fit the screen of my iphone X. At least, with the available demos. I would like to buy this theme, but first I would like to know if this can be solved! Thanks
I want to be able to have the appoints managed by google calender how can I do this
thank you
Hello, the video function from youtube does not work anymore.
Hello, What’s you site url? Also, you may want to extend your support period. Thanks
www.antonjung.com
the youtube problem is a basic function of the theme, so i hope we can solve the problem without extend the period.
thank you very much.
so what could be the problem please?
thank you
if you open a ticket on clapat.ticksy.com and provide wp admin access (with full rights to appearance -> editor) Also indicate the specific item/url containing the video. Thanks
Hello
Really good Template. Bevor i buy i have 1 question.
I want the Portfolio for Video, video from Vimeo, If i Click on Video, then open the Video in Lightbox and not in NEW page, and play automatic. After i can change left or right for next Portfolio. Is this Possible?
Best Regards Edward
Hi Edward, you can embed the vimeo video in your portfolio page either using the editor, using a plugin or shortcode. With autoplay on load. So clicking on the the thumbnail in the portfolio masonry grid will open the portfolio page and video will play automatically. At the bottom you can navigate to the other portfolio pages. Thanks
Hello Clapat, the theme wants me to update WPBakery Visual Composer 5.2 tp version 5.4.7. But it is not possible. Do you have any hint how to do that? Kind regards!
Hello, Not a problem, send us wp admin access in a private ticket on clapat.ticksy.com and we will update it for you. Thanks
hi, i need to ask whether this theme has option for One-Page ?
HI. The visual composer doesn’t work anymore. Version 4.7.4 BergerVersion: 1.6 . wordpress Version 4.9.5–de_DE
PHP Version : 5.3.28 / 64Bit OS Memory limit : 128 MB Memory usage : 121.77 MB
That’s okay send us wp admin access in a private ticket on clapat.ticksy.com and we will update it to the latest. Thanks
you want my username and password?
url, admin username and password. make sure the ticket is private.
ok, done
I have a question, I actually bought a different portfolio theme here but somehow it lacks something. So I would like to ask if to see if this theme has.
1. If I have a portfolio lists of about, lets say, 30 items. I want to filter them by categories. I assume you have a default Filter category “All”, I want to change that default category to “Top 15”. Can it show on that “Top 15” category only the 15 items without a “Load More” button or an “Automatic” load more?
2. If, #1 concern can be done. I have mention if I have 30 items, and I categorize this 30 items by Alphabets(base from their names) from A-Z. So can I make a filter like this: Top 15 A B C D E F G H I ….. so on So every time I click “Top 15” it will show the 15 items without the “Load More” but since I have 30 items, can I just let the visitor click the “Letters” category to find their items and this time the “Letter/Alphabet” category will have a “Load More” button if the items exceed to something, lets say, 10 items?
Its very hard to put into words but I hope you get my point, because somehow this was the problem I face in the other portfolio theme.
I have other pre-sale questions but let me give you those two concerns first.
Thanks.
Hello,
What you can do:
- display all the portfolio items belonging to a certain category in a separate page: http://clapat.ro/berger-wordpress/portfolio_category/branding/ Note the url and the ‘portfolio_category’ within it. - display the first N items and a load more button pointing to a full portfolio page displaying all items. You can configure the ‘All’filter label to say for example ‘First N items’Thanks. Should you have any other questions, let us know.
Hello, after the recent wordpress update the theme seems to work not properly. Theme Options remain white (nothing appears). Pages, portfolio, and posts are not editable anymore. Even Visual composer is not working. Do you plan a fix or is there an update to berger i may not know? Thanks for response! Kind regards.
Hello! The live demo http://clapat.ro/berger-wordpress/ runs on the latest WordPress version (4.9) and it has none of the problems you mentioned. Perhaps it’s something else related with your installation environment. We do plan tu update the theme but just to include latest versions of some of the plugins. We could have a look and give you a diagnostic if you provide wp admin access in a private ticket on clapat.ticksy.com Thanks
Hi there when I try and update the theme via Wordpress backend to 2.0 I get the error:
An error occurred while updating Berger: Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
Am I doing something wrong?
Thanks Elliot
Hi there, how exactly you are trying to upgrade?
By clicking the upgrade theme button in the backend
Ok, so probably you used Envato Studio. Have you tried uninstalling the existing version and installing the new version? The theme and page options are preserved between upgrades but if you changed the theme’s files, these modifs are lost. Thanks
Hi, I’m trying to set up my website with your theme but there is a problem with the Main Slider settings – when I’m on the Slide edit page under ‘Main Slider Options’ I got blank space so I can’t set anything. Can you help, please?
The same thing is with ‘Portfolio Item Options’ – blank 2-column grey space where some options obviously should be.
Send us wp admin access in a private ticket on clapat.ticksy.com to have a look. Thanks
While I wait for your reply on clapat.ticksy.com I got another question: Is there a way to make products on shop page display with infinity scroll not with reloading the page?
Hello support will get in touch with you. Thanks
Your ticket has been responded.
Yes, thank you
Hi there just got one more quick question I know Im out of support but I bought this ages ago and only getting round to using it…!
Is there any custom css to turn off the hover zoom effect on the thumbnails for the portfolios? I have found the code for the overlays and modified that, but cant find the transform code.
Really appreciate any help
Thanks Elliot
What is your site url? Thanks
Please add this in Theme Options > Custom CSS:
.item-content {
-webkit-transform: scale(1) !important;
-moz-transform: scale(1) !important;
-o-transform: scale(1) !important;
-ms-transform: scale(1) !important;
transform: scale(1) !important;
}
.item-overlay {
display: none;
}
Thank you very much for your help.
Elliot
