425 comments found.
Hello, I would like to know if there is any solution for importing the theme, since when I install a theme, the system does not import it and I get the screen that says it is ready, I use php8.2 and I bought this product a few months ago, I am using it for the first time and it doesn’t work, if you could help me I would appreciate it if I leave you what it shows me when installing, this does not install and autoincrements the indicated number https://prnt.sc/5YWDrpo53085 and this is the final screen that says it is ready , when I don’t matter at all https://prnt.sc/L2nXO04jAzaH
How to Activate License of besa Wordpress Themes
Hi,
We do not use purchase codes to activate the website. It is only used when updating and requesting support.
I am using besa 1 and some pages are effected after update. Can you please let me know how i can resolve it. Some feature are only showing when user login to the webiste.
Any Guidence
How i can update besa theme?
Is there any manual option or it will be automatically
Hi,
For automatic updates, you can refer to our documentation: https://docs.thembay.com/besa/#update-themeI already have multivendor site running, but looking for better theme, I have wcfm running will this sync in straight away or will I need to reconnect stripe?
Hi,
If you choose another theme, it only changes the interface. As for the reconnect stripe payment method, it has not been changed.
Hello, great theme. Can the affiliate products use Normal Tabs and also be part of a Vendor?
https://el3.thembaydev.com/besa2/product/design-laptop-backpack-30-l-backpack/Is there a login/sign-up page for vendors or is it the same page for customers and sellers? I also saw google sign in, is that a supported sign-in integration? Thank you
Add-on question: Do any of the multi-vendor plug-ins is included or do I have to buy them separately?
Hi,
1. For the demo we are using the Dokan marketplace plugin. => For the free version of the plugin, the product type affiliate cannot be selected.
2. We support Nextend Social Login plugin which provides login through social networks: https://prnt.sc/PJcwI43GU3GQ3. We do not include any of the multi-vendor plug-ins. Our theme supports the following 4 plugins, you can install one of them.
Dokan Multivendor Marketplace Compatible
MultiVendorX Compatible
WCFM Marketplace Compatible
WC Vendors Compatible
Thank you for your reply. I understand affiliate product type is not supported in free version but external product is supported correct?
Hello,
It seems there are only Simple Product and Variable Product
Everytime we update the Parent theme we need to tweak code to support “elementor_templates” folder to override via child theme.
The constant BESA_THEMEROOT is set to get_template_directory() but we require get_stylesheet_directory() to support child theme. In Elementor base.php there is a method get_view_template() where template from child theme is not overridden and we are dependent to edit that method.
Please allow child theme to override elementor view template in the next version update. Thanks in advance!
Hi,
I checked the latest version of the theme and can still override the ‘elementor_templates’ folder in the child theme https://prnt.sc/XMKJOhFYQKo2What is your problem?
I have added a new “Besa Elementor Toggle Nav Menu” (i.e. Modified version of the Besa Nav Menu because of requirement). You can use this gist file where I cannot execute the view template from “elementor_templates/toggle-nave-menu.php”. Gist file: https://gist.github.com/shivapoudel/e0e1b19b8f77ae422716940192106c7f
At last, this is the change I adapted in the besa parent theme: https://prnt.sc/mVPiwTOwiSaPIf this was not added then this error message was displayed:
Failed to load the template with slug “toggle-nav-menu” and name ””.
Hi,
I have considered that you need to override the file in the folder ‘inc/vendors/elementor’
=> We will not support this, unfortunately, I will not be able to add the code you suggested to the core of the theme.
Hi,
No. I just want to extend the class Besa_Elementor_Widget_Base and create my own class. In that class, I might need to load the view template based on get_view_template() which is currently not happening within the child theme.
I just want this file to be loaded from the child theme. https://gist.github.com/shivapoudel/e0e1b19b8f77ae422716940192106c7f#file-toggle-nav-menu-php
I am not suggesting adding all the code, just showing an example to represent how I have extended the Besa_Elementor_Widget_Base class where the protected method get_view_template() is not loading the `elementor_tempates/toggle-nav-menu.php` file. But if I add code yellow highlighted in the besa elementor base.php file then it works so needed a fix, my friend 
Thanks!
Hi,
I have double checked in class-toggle-nav-menu.php file you can override get_view_template method it will work with your new addon:
https://pastecode.io/s/xyru7he0 https://prnt.sc/x5sZInRKy4llGlad to know, you understand the scenario and your answer solves my problem in some context. Rather than modification, can you please adapt the get_view_template() modification for the elementor template in the upcoming besa theme update? By doing so we don’t have to always override each module created or create a separate abstraction to extend. Parent theme should support the child theme isn’t it, my friend
Thanks!
Hi,
This is not necessary because it interferes too deeply with the theme. The theme still supports existing addons, but this is not necessary for new addons.
Hello, a question… do you have the auction option? Because I can’t see it, although it says that it does include it. Can a user publish a product to be auctioned?
Or only the admin can upload products?
Hello,
The theme doesn’t have that feature, you will need to use a 3rd party plugin like: “WooCommerce Simple Auctions” or “YITH Auctions for WooCommerce”
Hello, Looks so nice:) But one question: Will I get all those presented demos and themes or I can only use one of them? Can u give a little detailed clarification pls
Hello,
You will have all that demo. You can choose to use one of them. But it is not possible to show all demos on one website
Hello i want to edit mobile footer menu – want to edit checkout to categories how to edit plz provide step
any chance to have a website with this template like: 1 product with auction option or buy now, or 1 product auction only, 1 product buy now only. is that possible? the only vendor will be me, so i will add products for sale.
Hi,
That feature is available here: https://prnt.sc/o-PfW2WlJCid
Hello, log out button on my account page doesn’t work. It says: Error 404 page not found. What should i do?
Hi, yesterday we left ticket with high priority(Ticket number: 15707). We have an urgent problem and need your assistance. Started site is already up for users so we are in hurry. Please check the tickets, it’s very urgent.
Hi,
Sorry for the weekend delay. Your ticket has been answered, you can check again
Hi there. As far as I understand, user can edit profile picture only with admin role and acess to (Users>Porfile) page. Can I make it so that users can change their own pfp without Admin role and Gravatar. If so, how?
Sorry, wordpress themes don’t manage that.
Hi, shopping cart is missing on both Desktop and Tablet mode even though it’s turned on in the settings. What should i try?
Hey, I want to purchase the theme and I have two queries I hope you can answer me
1- can I edit the product page and the shop page by elemntore 2- can I change the footer pages and names on mobile I mean the viewed page I want to replace it with the category page and because I will use the Arabic theme I want to change footer’s pages names
Hello,
Thank you for your interest in our theme
1. You will need to use Elementor Pro if you want to do that.
2. I will guide and support you to do it
without any addition fees ?
Hi,
1. If it’s Elementor Pro, you need to buy it separately
2. If the request is simple, we will help you for free
Hi, when user logs out it redirects to this link: https://el3.thembaydev.com/besa2/my-account/customer-logout/?_wpnonce=836a952622
How to fix?
Hi,
Video tutorial: https://youtu.be/JP6qo3iNviQ
Hi, please help. Menu and search on mobile there but is not showing the icons. Please see link for screen record. https://share.cleanshot.com/dbqkKHxm
it was a colour issue, I fixed it
Hi, how can I edit items on the left side of the page such as Brands, colour size, etc on my theme? I’m talking about this link..
https://el3.thembaydev.com/besa2/shop/Not really sure what plugin controls these options. Thanks!
Is it possible to create dokan vendor profile page like WCFM profile page ?
Sorry, you can’t do it like WCFM, each plugin has its own template that is not the same.
Hi, I’m making a digital products marketplace so the customer does not need address/delivery details when checking out. How do I disable this?
Hello ahooper91,
You can try adding the following plugin: https://wordpress.org/plugins/woocommerce-checkout-manager/