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Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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I just saw the video of the new Live Builder. Pure sweetness!!! I’m looking forward to using the responsive side of things because that can be a hassle sometimes.

Hope you’re gonna love it :)

Yes Sir!

Hi the team ! One time again thank you for this incredible themes, I purchased a new licence for my client ! I tested the new feature : Muffin Live Builder and it’s really helpfull and more easier to see the result, we gain much time :D

Also I know your work very hard to propose us the best them and I would like to know if it’s possible to implement new features some : booking, cookies, gdpr…

Cheers and good job !

Thank you very much for the feedback ;) According to new features, there is actually few we are working on but if you would like to propose own, you can do it on https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest

kship Purchased

since v23 i have been having to restore to the 22.0.3v in order to continue to be able to edit using wpbakery. has something changed? I have been using BETHEME for years on MANY sites with no issues updating until recently. can you explain why I cant continue to use wpbakery?

Hey,

you can use WPBakery with the most recent version of course. Please make sure you have the most recent version of plugin installed. Any plugin bundled with the theme, can be updated from Betheme > Install Plugins section.

Best regards,
Muffin Group team

Hi, i have an Typ E_ERROR on installation Betheme Plugins my PHP version is 7.0.

Uncaught Error: Class ‘Elementor\Modules\AdminBar\Module’ not found in wp-content/plugins/elementor/core/modules-manager.php:53

What can i do?

Hi,

as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.

Thank you for understanding!

Best regards,
Muffin Group team

DMIS

DMIS Purchased

Cant activate theme

WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 6: Could not resolve host: api.muffingroup.com ) ) [error_data] => Array ( ) [additional_data:protected] => Array ( ) )

Hey,

please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

dbreed

dbreed Purchased

I deleted the site where I first installed the beta theme. Please make the license usable again.

Hi,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

Best regards,
Muffin Group team

Hi,

Big thanks for the latest update. The new Theme Options and mainly the new Muffin Builder are awesome. Much better than before. At least to me. ;)

One little question – I’m using Overlay menu for my client’s website. There is still no option to use Escape key to get out of the overlay menu? It really seems natural when someone clicks on Menu icon and then they change their minds to just hit Escape and be back on the website. As of now they have to use the mouse/trackpad to go to the top right corner to click on the cross sign.

Other than this I’m having a hard time finding any flaws whatsoever! :-)))

It seems I’ll be buying BeTheme licences forever as I’m perfectly happy with it. Thanks!

Hey,

thank you for your feedback, we are glad to hear that you like Be so much ;)

According to your feature request, it definitely makes sense and will be added with next theme update.

Best regards,
Muffin Group team

Hi, i have an Typ E_ERROR on installation Betheme Plugins my PHP version is 7.0.

Uncaught Error: Class ‘Elementor\Modules\AdminBar\Module’ not found in wp-content/plugins/elementor/core/modules-manager.php:53

What can i do?

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.

Best regards,
Muffin Group team

Hi, i made update on theme, but when i open slider revolution i can’t add slider. I click on New Blank Module, New Module from Template, Manual Import or AddOns but nothing changes…

Is there any solution about that problem?

Best Regards, Martin

We’ve sent you message on 8th of July at 2:27pm so we recommend to check spam/junk boxes if you don’t have it in inbox.

I check every folder, but i don’t have any mail from you…

We’ve resent it again right now.

Is it possible to make this theme fully ADA Compliant? For example keyboard navigation (I see that you can’t highlight an element with the keyboard, or at least it doesn’t show highlighted). Is it possible to build an ADA compliant slider? Also the menu on mobile view seems bugged, doesn’t open anything (works fine on desktop version).

Hi,

Betheme was never prepared for ADA so we are afraid that too many customizations in files has to be done to make it possible.

According to mobile menu, where exactly it does not work? We did not noticed anything wrong regarding this kind of menu.

Best regards,
Muffin Group team

Thank you for your reply, it’s on a website that I knew was using this theme, but can’t find it now, so no worries

No problem ;)

ok you want to earn more money by forcing people to buy a license for each site even blocking the theme options but at least put the licenses at a lower price after buying the first !!!

Hi,

according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.

This applies to all themes on Envato marketplace and not only Betheme.

For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/

Best regards,
Muffin Group team

I need help, if I buy the basic license can I migrate my site from test server to a definitive one keeping the license ?

Hey,

yes, you can of course. You can migrate the license whenever you want.

Best regards,
Muffin Group team

Ive just updated the theme to version 24 and i have gone to click on page options and it appears that everything from the tutorial to the icons is being shown. This part appears to be completely broken.

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.

Best regards,
Muffin Group team

Hello again, I noticed my website runs properly on Chrome but the menu and its colors are different when viewed on Safari. Could you point out any reason for this issue? The website is www.arteparco.com

Thanks in advance.

Hi,

this has to be cache on your end or a plugin installed for Safari because we’ve checked your website in Firefox, Chrome and Safari and in each, it looks exactly the same. We did not noticed anything wrong at all.

Best regards,
Muffin Group team

Ok, solved! it was WP Fastest Cache which caused the problem. Emptied the cache and it’s fine now. Thank you!

You are welcome! ;)

Jogge

Jogge Purchased

This is inconceivable. I do not understand that i may have to buy a new license for a new site.
If I am interested in having maybe 5 pages, this costs $ 59 * 5 = $ 295
This is really bad
Now i have bought your theme unnecessarily
Thanks

Hi,

according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.

This applies to all themes on Envato marketplace and not only Betheme.

For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/

Best regards,
Muffin Group team

Hi! I’m using Betheme on my domain www.lisetverberne.nl. Now I would like to group the services I offer into different categories for which I have created four subdirectories to make it all more organized. Example: one of them is now www.thetravelblogger.lisetverberne.nl. Another is www.thetravelphotographer.lisetverberne.nl. Do I need to buy separate licenses for these subdirectories or are they under my main site and can I use the license I already purchased? I hope you can clearify this for me. Thanks!

Lisettt

Lisettt Purchased

How and where can I find these settings? In DirectAdmin or in Wordpress?

Lisettt

Lisettt Purchased

Thank you! I managed. :)

You are welcome.

hi my Purchase code not working from yesterday why???? in site http://api.muffingroup.com/licenses/ say: The purchase code has not been used to register Betheme or the username does not match the purchase code.

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.

Best regards,
Muffin Group team

hi. can’t understand: is support forum unavailable if support term expired? i have no success to look through answers in topics and sign in. tried to log in and reregister twice as i have 2 licenses and had an answer on the second try: Support period expired on: February 19th, 2021. Please extend support or buy a new license @ Envato. is it a standard practice to do like that for you, or thats a mistake?

Hi,

no, you are wrong. Topics on support forum are visible for any customer, no matter if his support is expired or not. If you have problem with log-in onto support forum, please send us private message through contact form on https://themeforest.net/user/muffingroup#contact and we will help you.

Best regards,
Muffin Group team

Good day. You have site templates (dating) familiar with Elementor constructor support. If there is, please reply with a link to them.

Hi,

on the left hand side on https://muffingroup.com/betheme/websites/ you have Elementor filter that would help you to find all Elementor based pre-built websites ;)

Best regards,
Muffin Group team

en-Ko

en-Ko Purchased

Hi guys, I have been using your theme for a while now, love it thanks. Now I want to set up a shop and on the shop page I would like to use the catalogue mode. Since the last update this doesn’t work anymore, it is showing products only. My support has expired, but since this seems to be a bug, can I ask for your support?

Thanks in advance, Regards, Koen

Hi,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.

Best regards,
Muffin Group team

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