Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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17383 comments found.

When using the ‘blog slider’ element (flat style) is it possible to position the scroll buttons so that they don’t cover the content. Perhaps offset or reduce the with of the content?

I have just updated to the latest version of the theme and Wordpress and noticed that an animated gif image that previously worked, now doesn’t. The image just shows the first frame and doesn’t scroll through (even though this does work on the admin page when I am editing)?

Its possible to change offer slider navigation arrows from vertical to horizontal or to ther style? say yes, please!

Is it possible when using the ‘Portfolio Slider’ page element to have a space between the portfolio items?

Hello ,

I’ve submitted license on some hosting ( same domain will be in next ) which i dont have access to unregister it . i’ll use on same domain but new wordpress , could you please assist this matter ? or how i can solve this unregister and register situation ?

Regards ,

Hey,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hot remove notice in header, HOT DISCOUT ENDS 15th JULY – FIND OUT MORE

Hey,

this is an Action Bar and you can remove it in Theme Options > Menu & Action Bar > Action Bar section.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Thanks and found it

You are welcome! :)

So1999333

So1999333 Purchased

Hello, I want a solution to this problem. I bought a new domain and when activating the theme it gives the following error message

Purchase code already used. Please deregister purchase code and remove theme folder on: idealcarecompany.com

Hey,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Hello, what caused this problem and what is the solution to it. I tried a lot and could not solve it The admin control panel opens without any problems, but for visitors

https://prnt.sc/-DrLAuuRtc3Y

Hi guys, sorry, I really like this theme, and would like to buy it.. BUT I see here in comments, that for example url looks like this: www.example.com/index.php/contact I never seen in wordpress theme like here is, that there is: /index.com/something ..is it able to setup it? thanks

Hey,

it all depends on permalinks you set. This is what user expected and did but we also do never use that types of links what you can see on our prebuilt websites.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

raykela Purchased

Such a successful company can’t solve the problem of de-register a website that doesn’t exist anymore by the buyer of the theme.

Well, let’s hope the contact can figure it out. And for the future build a tool so nobody has to bother you and that’s not killing the user experience.

Hey,

seems like you’ve missed something as we have such tool already for years. It’s https://api.muffingroup.com/licenses/

Further details, you will find on https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

This comment is currently being reviewed.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

We’ve taken off your comment because you should never share license key publicly.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

hi I replied to your email, awaits your reply, thanks

There is no need to inform us about each reply in comments section as this does not change anything. We would be grateful if you can do not inform us about that each time. Thank you for understanding.

webbabe Purchased

I get a message saying that several items of Woocommerce are outdated and they are in betheme-child/woocommerce/ But there is no woocommerce directory in the betheme-child directory? I do see these files in the betheme directory Wat can I do to get rid of this issue, or can I ignore it? I have all latest versions installed from Woocommerce and Betheme.

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

cochn01

cochn01 Purchased

I’m in need of some support. Left a message 2 days ago and haven’t received any feedback. Now come to find out my purchase license is not recognized. Tried several times… and keeps returning with this error “The purchase code has not been used to register Betheme or the username does not match the purchase code.” What gives? Don’t understand. Just purchased this theme only 3 days ago! Can someone get back to me? Thank you.

Hey,

we’ve checked your license key and seems like it never been registered for any site yet so you receive the most correct message. If you would like to register license key for your first site/domain, you can do this in Betheme > Dashboard section. Further details about this process, you will find in the documentation.

BTW The last message we get from you was sent on 6th of May but your question was about something else. There is no message about the license key sent 2 days ago.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Micatuca

Micatuca Purchased

Hi,

We’re seeing a white/empty space on the mobile responsive screens, is there a theme option to remove this?

Cheers

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

hi, I am facing the problem of importing prebuild themes. Getting this Error (WXR file, missing/invalid WXR version number)

can you please let me know what should i do

thanks

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

From where can I find the sliders that are in the demo designs? I need the one from the company4 demo

Hi,

since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Thank you, you have to have the slider revolution working for the demo install completely

Yes, indeed. If you want to have the slider that comes with prebuilt website, you need to install Slider Revolution first.

Hi great work. A few purchase questions. 1. Is WPBakery editor still part of your base installation? 2. Is your demo content specific to individual demos or can pages from various demos be mixed and matched into a single installation? Thanks

Hey,

1. Yes, WPBakery comes with the Betheme but we strongly recommend to use the Bebuilder instead. It’s lighter, faster and way more stable. Lot’s of our customers already switched from more popular/older page builders and they enjoy it even more.

2. You can mix and match pages from various demos of course.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

Great. Thanks

You are welcome! :)

projectya

projectya Purchased

How can I cancel the license and assign it to a new domain?

Hey,

whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.

For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

The theme doesn’t work. Plugins don’t install returns error “Something went wrong with the plugin API.”

The author does not offer ticket support, just a forum.

Basically the theme can’t be used because it doesn’t give you the possibility to install the following plugins: Contact Form 7, Duplicate post, Elementor, Force Regenerate Thumbnails, WordPress Repository and HubSpot.

Hey,

we do always appreciate honest and relevant feedback but yours doesn’t seem to be like that, unfortunately. The message you’ve pasted above, does not come from the theme itself. Moreover, we do not have just a forum as you mentioned. If you will open the “Support” tab of the item, you will find all possible ways to contact us privately if this is what you prefer. Besides, Betheme works standalone and does not need any 3rd party plugins. According to policy, we can not force anyone to use additional plugins so your statement: “the theme can’t be used because it doesn’t give you the possibility to install the following plugins…” is false.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

donclic

donclic Purchased

Hi, we have BeTheme installed since 2016-17, with the WPBakery visual editor. We would like to make changes to the site, and use Elementor as the editor. Is this possible? For example, if I imported an Elementor pre-built website from here: https://muffingroup.com/betheme/#websites would I lose all elements (specifically Portfolio items, and Woocommerce Products) from our current site?? Thank you!

Hey,

please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

hi there, with new theme update I can’t update wpbakery plugin? I have this notice: https://www.dropbox.com/s/0o9ocs4381644cn/Screenshot%202022-06-21%20at%2016.40.30.png

sorry solved … I have disabled the plugin then I vae the update .. is all ok. thanks

Hey,

since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code. Some plugins requires deactivation, it’s great to see you’ve found it :)

For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/

P.S. Your voice matters. Vote on what comes next!

Best regards,
Muffin Group team

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