Customer support is amazing. And the theme is a great theme from novice to advanced. Pre built websites not only extremely handy but also gorgeous. We bought 3 licences between 2 firms and in process to get another 2 this year. Thank you.
I am surprised, this theme is really less better than others like Newspaper for example.
In this theme, I can't chose a custom header for each page, I can't use WpBakery correctly, they have their own page builder (muffin) which is not good at all... the editor is only in HTML mode. Can't let my client write his own text, too complicated.
The "save changes" button on each block of the editor needs to be scrolled everytime... so boring !
But the demos are impressive, and the panel is good.
we do always appreciate honest and relevant feedback so we will try to make some things clear because sounds like you missed them.
1) It is not true that you can not choose custom header for each page, it is possible of course.
2) It is not true that Muffin Builder have only HTML mode. You can simply use Visual Editor item instead.
3) The WPBakery included into theme is exactly the same as its author sell, we did not modified it so if you feel that something does not work as should, you should let know about it to its author.
4) You don't have to scroll to "Save changes" button. You can click on "x" in the right top corner and the result would be the same.
Hope we helped you with things that seems to be not clear enough for you.