Web Themes & Templates

Reviews for BetterLife | Charity WordPress Theme

10 Reviews

I would not recommend this theme to anyone who does not have a mastery of WordPress especially coding. get another theme as this is not worth your time. Support is useless does not respond to anything despite multiple efforts. Documentation does not tie with most of the features.

After weeks of struggling to setup as demo, today upon visiting the site i found this everywhere:

"Warning: Invalid argument supplied for foreach() in /home2/alawcenter/public_html/wp-content/plugins/jetpack/class.photon.php on line 632

Warning: array_keys() expects parameter 1 to be array, boolean given in /home2/alawcenter/public_html/wp-content/plugins/jetpack/class.photon.php on line 712

Warning: Invalid argument supplied for foreach() in /home2/alawcenter/public_html/wp-content/plugins/jetpack/class.photon.php on line 718

Warning: Invalid argument supplied for foreach() in /home2/alawcenter/public_html/wp-content/plugins/jetpack/class.photon.php on line 718

Warning: array_replace(): Argument #1 is not an array in /home2/alawcenter/public_html/wp-content/plugins/jetpack/class.photon.php on line 744
"

If you are not a WordPress expert, this theme is not for you move on because you will be on your own.

Opal_WP

Author response

Mate, i will check all my service and my supporter who helped you via tickets.
The warning is showing not from theme. It is error of jetpack plugin, pls disable this and contact developer of this plugin to resovle. And you can submit a ticket to our developer checking this too. Hope you will getting happy to use this theme

for Bugs

Facebook sharing issues. Support never resolved.

Opal_WP

Author response

Hi! Please tell me your issue to our email:help@wpopal.com. We will fix it for you right now. So sorry if our theme makes you disappointed!

for Customer Support

Support has been very fast and courteous. I've asked for assistance with a few items and they have come through every time. Thanks guys!

Opal_WP

Author response

Thanks a lot!

for Design Quality

Highly recommended - very good support

Opal_WP

Author response

Thanks a lot for your good review!

for Code Quality

Code is extremely buggy. A few problems that exist include:

1) Unused fields in the customizer. It appears they included fields from other themes they created in the customizer even though they aren't used in this theme. Great fun spending hours customizing fields (and then re-customizing them) trying to figure out what they change on the website.

2) No logo update field. Good luck if you want to use your own logo. You will have to edit the theme directly because there is no way to upload your logo. The documentation states your site name will be listed if you don't upload your logo, however, that is not true.

3) Poor documentation. Documentation is useless. It shows you where fields should be (like the logo upload) even though they don't exist. It also lists other fields but doesn't tell you what those fields do or how they are used (ie. Logo in absolute header, I still don't know what that one does).

4) Support was rather rude and stated I was spamming their support because I found MANY errors in their theme and brought it to their attention. Not a single support request was invalid. They deleted several of my support requests providing me no way to view the history of my questions. They also combined multiple support questions into a single support thread making it harder to track which issues were corrected and which were still outstanding.

When asking what a specific field does, they asked for admin access to "fix" the problem but wouldn't answer the question of "what does this field do?".

They stated in the comments that the theme was compatible with Visual Composer and it isn't.

5) They include HTML markup in a widget box to display the header instead of creating custom widgets which we believe is very sloppy theme development.

It is a good looking theme but it appears they rushed it out.

Opal_WP

Author response

hmm, please keep contact to evanto to get full refund please. i and my team trying to update and preparing to release new version which support what you need. We will refund you after getting request. Thanks

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey