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Hello, do you have a thumbnail plugin? I mistakenly replaced it with another and the WP theme is generating a conflict
I need to see the user-author admin, but it’s not possible in the demos so how can I see it.
I am really sorry for admin side demo, but my friend it’s our responsibility to provide you same demo on your website, or you will be always welcome for refund.
Just purchased this theme and, after installing a testing it, I’m facing some issues that need to be solved:
- One of the recommended plugins (Video Thumbnails) isn´t available on wordpress plugins;
- At the author’s dashboard, the edit button to edit posts/videos isn’t working;
- The posts/videos created through the author dashboard are not placing/displaying the video in the content;
- And also at the author dashboard, when creating a post/video there’s no way/field to attach the featured image.
Can you help me on these?
I want to upload my own video, how to prevent the video from being stolen?
Please follow up on your ticket
can’t install wordpress plugin video-thumbnails
Please submit ticket on support with your login info, team will install this for you.
no one reply me
Today is Sunday, please wait. Thanks
Hey, please check pending ticket
Your ticket is solved
Hello, do you have a live streaming function? Something like Wpstream. I want an all in one theme for my video website and really like the theme. I want to know if you have the live feature available before I purchase
Thanks for showing interest in our theme. We are using WordPress default pots method, you can use any plugin or embed for live streaming. There will be no problem. Thanks
Hi, thanks. I don’t want to pack by website with multiple plugins and slow it down. VidMov theme has WP stream in their theme. But I really like your theme and I want to see if you can add the WP stream live in your theme. Is it possible??
Hi again, thanks for that but it is not exactly what I need for my website. I want just the live streaming feature with your theme so that it is as simple as possible. Can you please consider working with wpstream? I belive that it will be beneficial for you, wpstream, and for your customer (myself included). I can also contact them and ask if they can help you integrate
After 2 month we receive feedback from your side. In simple word you can use wpstream plugin with our theme we have no problem. Thanks
Hello, I was test the demo it look the theme is not mobile friend support some content go outside the.
But also the theme are so slow. Will you update on this.
Thanks for showing interest in our theme.
Please send some screenshots at email@example.com , sure we will update. Thanks
I need help! my wordpress is not allowing me to watch the videos the only thing it does is show the thumbnail! I’ve tried contacting support through email but they haven’t replied to me please I need help.
Please fo to WordPress dashboard -> Betube option -> Layout Manager -> Single post style -> select video style.
This seemed to fix the issue thanks guys!
hello , how to remove the Ads part before the video starts please ?
Please go to WordPress dashboard -> Betube option -> Single Video -> Video Plugin Ads -> Turn off this option.
I emailed a few questions to support but no word yet.
1. How do you upload thumbnail for self hosted videos?
2. How do you edit view and like counts on post?
Thanks for using our theme, we have not received any email.
1. On submit video page we have option to upload thumbnails.
Upload video + image and your problem will be solved.
Or if you are admin and you are posting from backend then there thumbnails option available on edit screen.
2. For views please go to WordPress dashboard -> All posts -> edit any post and you will see these options.
@themeforest i have an issue with my purchase , the Home Fullwidth page promoted everywhere on your website wasnt in the package i purchased, please can you verify what you are selling because it si really annoying :((((((
Please go to WordPress dashboard -> Betube Options -> Layout Manager—> from here select wide layout. Then you will see fullwidth.
You need to read documentation or need to contact at support if you find any problem in future. Thanks
hello , why are you promoted everywhere home full width on Themeforest and you dont provide it in download purchased , this is not normal at all, can you provide it please ? thank u
sorry , but i already did this before to contact you , THERE IS NO MENTION OF FULLWIDTH in BETUBE OPTIONS…
It’s ok just try wide options or send email at firstname.lastname@example.org
Apologies….no problem…i would like to remove my previous messages @themeforest
This is embarrassing, I managed to get a couple ads in my site but then i clicked reset section hoping that the ad template would still be there and it was all deleted. I forgot what the ads code was. Can you help me out?
this is as much as i can remember
<img src="https://domain.com/image.png" alt="betube" />
does this theme also support Odysee / rumble etc?
Thanks for showing interest in our theme. Odysee & Rumble both have embed iframe option you can embed videos from these websites. Thanks
excellent, thank you!
if i already have a licence for this item (BETUBE Theme) and iwill buy only support for next 6 month will this theme works with new feature?
Thanks for using our theme, yes you have purchased our theme, you just need to renew your support license. Thanks
Auto Import from YouTube? based on api? with entering the channel name, and to post all videos, if a new one is posted on youtube to auto post on the wp site?
Thanks for showing interest in our theme, Yes its API based and it will auto import all old and new videos automatically.
Can I custom search box? Such as: I want to add categories/posts/videos/products
For customization you need to contact at support.
Dears, i am trying to upgrade from PHP 7.3 to 7.4 but i am getting the below error:
Warning: Trying to access array offset on value of type bool in /homepages/2/d170679468/htdocs/clickandbuilds/ArabicBaptistDC/wp-content/themes/betube/functions.php on line 1095
did anybody face a similar issue?
Please advise on how to fix this, since php 7.3 is not supported anymore.
Please update theme to latest version, if not solved then contact at support. Thanks
what is the support link to contact them?
Shoud i upgrade wordpress to version 5.9?
Sure you can update WordPress to latest version. Our all demos are on latest version. Thanks
Hi there.. Tweet embed functionality doesn’t work with videos? What happens is the video player cuts half of the tweet out so if there’s writing above the video on the tweet, the video gets cut off on Betube. Is there a fix for this?
Please contact at support, team will help you. Thanks
Is it possible to fix? If it’s possible I’ll repurchase support as it’s expired
Let me know if it’s possible thanks
Yes its possible, Or you can contact at email@example.com
its probably not a good sign if your demo isnt working….
Thanks for notification, please check again after few minutes. Thanks
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