Reviews for Betube Video WordPress Theme

68 Reviews

for Design Quality

eso no es cierto, no se puede modificar la cabecera, no se puede modificar la portada ni el pie de pagina, y ya ni que decir querer modificar, ni un simple menu, no hay instrucciones claras. El tutorial dice una cosa y los archivos de descarga son muy distintos.

for Design Quality

This theme is horrible. There is no documentation to help customize the theme. I know have a critical error that I cannot even edit my site. Ive asked for a refund due to the product not working anymore.

Author response

Hello my friend
If you have seen any issue then you need to contact at support.
https://joinwebs.com/support/
I confirmed you have not contacted at support.
I request to you first you need to contact at support and if your problem is not solved then you are welcome for refund.
For refund you need to submit refund request from this link.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks

for Customer Support

The will not honor the Envato purchase code therefore no support. I will be contacting my CC company for a refund.

Author response

For purchase code please go to download page and you will see option to download purchase code.
Or you can login with your themeforrst user on our support.
Or
Just send email at support@joinwebs.com
For refund you need to submit ticket on themeforest or send us email, we will help you.
Thanks

for Other

I Have am having an issue where videos are not uploading, but customer support are very helpful and are fixing it. after i will urge them to label the solution for this so others do not have this problem in the future it drove me nuts. If you want a video sharing site i do recommend this theme it is beautiful and gets the job done. with amazing support

for Customer Support

The theme is easy to manage and customer support is Great and fast responding

for Design Quality

Design beautiful but difficult and heavy

Author response

Hello
I have visit our support form,
https://joinwebs.ticksy.com
You have not submit any ticket regarding your issue, If you have seen any issue, I request to you please contact at support, Our team will help you to setup your website.
Thanks

for Flexibility

I need a way to automatically display YouTube videos on this theme and it does not allow this functionality

Author response

Hello
We have YouTube Importer in BeTube, Have you not try that? You have not contact at support for this, I request to you please contact at support, Our team will setup YouTube Auto Importer for you.
Visit https://joinwebs.com/support/
And submit ticket on support, Our team will setup this for you.
Thanks

for Design Quality

This theme is the best and the quality is great. It makes my website look so beautiful and the support is superb from the seller.

for Customer Support

The support team was extremely helpful and patient with all my requests ( both minor and major ones)

They made sure to take care of all my requests and I love the way my website looks like.

Thank you, team, and would definitely recommend your service to anyone who is looking to purchase this Theme

for Design Quality

Im a former YouTuber who had over 100K subscribers who wanted to move to my own platform. The Betube theme is MORE than I could have hoped for in every way! Its flexible, professional looking and easy to use. Sure, theres a small learning curve but once you understand how this theme works, its AMAZINGLY easy to make your site your own!

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