31 comments found.
hi there i bought the theme. how can i modify the my-account page? and also i need to modify the payment link sent the the email where can i do that thank you
We use the theme template to customize the my account page, you will have to overwrite the entire bexper/template-parts/booking/dashboard folder into child-theme, then customize the code again
Hi, i purchased the theme 2 weeks ago. Tried installing it but getting this error ‘The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Please unzip the downloaded package and upload only the bexper-theme.zip file
I get the following error in the categories and when I search with the search engine nothing comes up, but there is an added package! Uncaught Error: Call to undefined function bexper_product_search() in /home/...../public_html/wp-content/themes/bexper/inc/elementor/widgets/search.php:211 Stack trace: #0 /home//...../public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2265): Bexper_Elementor_Search->render() #1 /home//...../public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #2 /home//...../public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content() #3 /home/...../public_html/wp-content/plugins/elementor/includes/base/element-base.php(464): Elementor\Widget_Base->print_content() #4 /home/...../public_html/wp-content/plugins/elementor/includes/base/element-base.php(1375): Elementor\Element_Base->print_element() #5 /home/...../public_html/wp-content/plugins/elementor/includes/base/element-base.php(464): Elementor\Element_Base->print_content() #6 /home/...../public_html/wp-conte in /home/...../public_html/wp-content/themes/bexper/inc/elementor/widgets/search.php on line 211
Please download the latest theme version, we have fixed this error in the latest theme version
Thank you, and can you tell me which file to edit to translate the texts of the topic into another language, I tried with loco translator, but for example I can’t find the word day there, so if you can tell me which file to edit using Poedit Translation Editor
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hi, while going through your demo, i noticed that the listing details page is broken on mobile devices, someone also pointed this out 2 months ago, and it seems to have still been fixed till now.
Can you check this out, or has it been fixed
I am interested in buying it
Oh sorry, We have addressed this issue on the demo, please check again.
Since I cannot see the pricing setting, do you have pricing setup like this? i.e for 1-3 people, we can set it to 100 USD, 4-12 people, we set it 90 USD, etc
Yes, please contact via https://themelexus.ticksy.com/, we will check and try to help you.
I can’t open the ticket since I have no purchase code. maybe I will ask here another question, is your theme using default woocommerce checkout? since i can see the current checkout preview seems non woocomerce checkout. if it’s not woocommerce checkout, do you support integration with one of Indonesia payment gateway company? Thank you
We use BA Booking plugin with some separate payment gateways not related to Woocommerce, you can refer to here: https://ba-booking.com/shop/
okay, now I have found another bug, when we set the tour is full day (1 day) and add the tour plan description, it automatically set the Itinerary to “day 1, day 2, etc”. We know that it should be the time, ie 8:00-9:00 “Destination 1with description”
Please contact via our email themelexus@gmail.com, we will check and try to help you.
Would you be able to provide me with the .po files? Or could you recommend a plugin that I could use to translate it?
I would appreciate any help you could provide.
Thank you,
Please use this plugin https://wordpress.org/plugins/loco-translate/
Hi, @themelexus. after installing demo content i am not able to see the detail-booking-2 page. Please help me out
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Question as now I have bought the theme. At the bottom of each page is an area for reviews and comments. I want to change the defaults such as. Location, Amenities, Rooms etc so something more suitable to my theme. How can this be done please. So far the theme is great but will require a deeper investigation. I hope your support turns out to be as good as your theme. Good reviews go a very long way here, Cheers.
Yes, please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Theme is good; however, the poor support mars the experience.
We are very sorry about this problem, we will try to improve our support service to make customers more satisfied
Hi Pre-sales questions
I love the booking plugin as it allows times and dates thank goodness. However, does it integrate with PayPal? Secondly, once someone books a tour etc. will those dates be blocked depending on the numbers available or can people simply keep booking and we get too many double bookings?
Looks good so far
Hello,
1. You can use this plugin: https://wordpress.org/plugins/payment-gateway-for-ba-paypal/
2. Yes, it will be in reservation status and depends on the number of tickets you provide to determine whether that booking object can be booked again or not.
Thank you I will try it out
Ok, let me know if you need to help.
Hi, can we replace the BA booking form with another third party embedded code? We really like the theme but our client is using Fareharbor. They provide a code snippet to embed their widget, is this possible?
Yes, it is possible to replace the booking form with embedded code from a 3rd party.
If each booking object has a different embed code, you will need to add custom code to add custom fields to the booking objects and call it instead of the booking form.
Many thanks
Ok, let me know if you need to help.
Hello, If the theme doesn’t work with WooCommerce, which wordpress plan would be the best?
The theme can still work with Woocommerce normally, however we do not integrate compatibility with this plugin, so you will have to customize it to be compatible with the theme.
any APIs required for booking or how does it exactly function?
The plugin does not use API systems from 3rd party services, it provides management and settings of booking objects in the admin dashboard.
is this multi vendor or single vendor?
The plugin only provides single vendor functionality
Hello, Do you provide html files?
Thank you
No, we do not have an HTML version of this design
this design does not have hotel amenities icons. Can it be added so that I can move further to purchase it. If yes, Please update it so that i can buy the updated version with amenities icons.
Yes, the current theme version does not have this function. We have no plans to update this function in the future, however if you need to display this function we can customize it directly on your website.
Works with woocommerce?
No, we do not support Woocommerce plugin with this theme
Hi, can we add additional buttons to the cover designs of listing single pages, such as a virtual tour?
Yes, it is possible to add custom code to add additional functionality to your website.
Hello. Can i use this theme on multi domain? I have a few projects. Thanks.
According to regulations, each purchase code can only be used for 1 website domain, so if you use it for many other projects, you will have to buy more.
Is order on WhatsApp plugin compatible with the theme for BABooking plugin ?
Or can you introduce that feature something like this : https://wordpress.org/plugins/wayra-click-to-order-or-chat/
Would be great to have because most of users want to connect on whatsapp.
We haven’t tested your plugin’s compatibility with the BA Booking plugin, but it seems it’s only compatible with the Woocommerce plugin.
Yes, I know that is compatible with WooCom, but can you launch similar feature ?
Compatibility testing takes a long time and requires a lot of customization. We will review and update in upcoming versions
