664 comments found.
Hello. I want to disable open on google Maps from a single property page.. How i can do it??
Please create ticket on our help desk https://sp.g5plus.net for premium support. Thanks
Please I have this question before buying the script ,
1. Can admin list his own properties? 2. Can admin disable or enable agents and agency listing ? 3. What payment gateway is available, I want to know if it has paystack payment for packages subscription?
Thanks for your interest and sorry for replied quite too late at the weekend. 1. Yes, admin can do 2. Yes, admin can do. 3. Paypal, Stripe, WireTransfer Thanks
they started great up until one of their customer support member called Hieu Bui – G5Theme
got very very rude to me started accusing me of lying and stealing the theme he kept saying be honest he don’t want to work in the project so he started acting really rude to me
if the guy was working in a zoo he could speak with animals better while it is clearly my website with a redirection link
ive got help before from others and they were great this guy was very very very very very rude watch out guys you don’t want to get insulted for a support request
other than that the theme is okay few errors here and there that can be fixed if they do have a respected support team not street can collectors
Follow your ticket. Thanks
I updated domain support to www.thenewway.net and you can’t change it.
i am sorry if my comment disturbed you but i didn’t buy a theme to be accused of lying or stealing by one of your support team, look admin contacted me on my ticket and i showed him how it is and he saw it and he is helping
i don’t want the support i went to for help to tell me ’’be honest , this is not your website’’ while im lost and seeking help you run a business you understand delays right ? so nothing personal i am seeking help here not troubles
following up to this guys just to be fair the main man contacted me and replied to my ticket and he is handling the matter professionally hoping they sort the rude support along the way but now it is begin handled in a good manner
Sorry for any inconvenience you had but we need follow rule of Envato and reply in 24 hours. Thanks
Hi, Do you support Woocommerce as a payment gateway so i can accept local payment except paypal or stripe? Thanks
Sorry for replied quite too late at the weekend. My theme doesn’t support Woocommerce payment gateway, but it already have Stripe payment. Any questions, let me know. Thanks
Your theme awesome but if you add 2 things then everyone will Buy your theme except others. 1) GPS jio location based property search at side bar wdget 2) Woocommerce payment gateway
Please let me know if it possible to use both these above mention 2 features so that i can take decision to buy your this theme. Thanks bro
Thanks for your suggestion. I will discussion with our team about that but not promise now do/can do or not. Thanks once.
Finally purchased it. I thought your description says the theme works with WP Bakery Page Builder. And even when importing demos, I saw the options for WP Bakery. Now I can’t find WP Bakery among the plugins; can’t edit page with WP Bakery either. I’m stuck with Elementor (I don’t have Elementor Pro). Kindly help.
Thanks for your purchased my theme and comment here. Sorry for replied quite too late because weekend. Please create ticket on our help desk https://sp.g5plus.net then leave your account WordPress(admin role) there, I will check and Install Demo Data for you. For faster, after create ticket, please copy url ticket then paste here. Thanks
One little issue: I want to remove the “Newsletter” tab near the footer. I’ve deleted MC4WP plugin, but the tab is still present, displaying a contact form id.
You can remove here: https://gyazo.com/fb7b43a0f6ff1860d3ef60e92600d179
Finally purchased it. I thought your description says the theme works with WP Bakery Page Builder. And even when importing demos, I saw the options for WP Bakery. Now I can’t find WP Bakery among the plugins; can’t edit page with WP Bakery either. I’m stuck with Elementor (I don’t have Elementor Pro). Kindly help.
Thanks for your purchased my theme and comment here. Sorry for replied quite too late because weekend. Please create ticket on our help desk https://sp.g5plus.net then leave your account WordPress(admin role) there, I will check and Install Demo Data for you. For faster, after create ticket, please copy url ticket then paste here. Thanks
I wanted to buy it, but neither Paypal nor Skrill is supported in my country. Most of these online payment platforms have something against Africa, it seems. Such a shame! Over here, I can only pay online with my Visa Card.
Hi, seems ThemeForest support pay via Visa, you can contact them to ask. I’m owner Beyot on their market. Can’t decide what method to pay, sorry for that. Thanks
I’d love to buy this theme, but my host only allows a max file size of 32mb. Can I upload it, and is therea return/money-back policy should the theme not install/run smoothly?
Hi, If you can’t upload via WordPress, you can do via cPanel or FTP account, our support team can help you do it(when you gave us account). In case we can’t install theme for you => we will accept refund no questions. Don’t worry about it. Thanks
Very well. Thank you so much.
You are welcome. Thanks
Hi there, G5 Theme. Been using the theme for one month now. Great features, but when we discussed some extra changes with our web developer, he hinted we’re a little limited with the functionality and features. Is it possible to get a refund? Thanks.
Hi, please read more Envato policy refund here: - https://themeforest.net/page/customer_refund_policy - https://themeforest.net/page/author_refund_policy Thanks
Is live chat available? I have many questions before buying the theme
You can list your questions here, then I will answer 1 by 1. Thanks
1- Is it possible to try the control panel before buying?
2-Is there a bottom navigation bar for mobile? https://www9.0zz0.com/2023/07/11/13/534696084.jpg 3- Is it possible to control the number of columns to display real estate and the search list on mobile? https://www3.0zz0.com/2023/07/11/13/742758197.jpg https://www5.0zz0.com/2023/07/11/13/503817489.jpg 4- Is it possible to change the icons of the property? https://www6.0zz0.com/2023/07/11/13/778637249.jpg5- Is it necessary to link the Google API to activate the maps?
6- Is the Android and iPhone app available?
Hi, 1. You can try here: http://sandbox.g5plus.net/beyot/ 2. Haven’t got. 3. Yes. 4. No, just can change via cusom css 5. Yes, you have to register Google Map account 6. We haven’t got app Thanks
can we include dropdown language prepared on the agent contact form
Sorry for replied quite too late. Currently, our theme hasn’t got option to add it. But I don’t understand, why do you want that? May be I can find a solution better. Thanks
Hi Team, any chance we can display SOLD properties as well ?
Sorry for replied quite too late because short holidays. You can use Property Shortcode to display it. For further support, please create ticket on our help desk https://sp.g5plus.net , our support team check for you. Thanks
Theme looks nice, but a closer check reveals you did not solve the issue (alas, very frequent) of the vertical images. I tried just now onto one of your sandbox sites. If one uses a vertical-shaped image as featured it will completely break the layout: misaligned properties grid, sliders with wasted space, what a mess!
Thanks for your suggest. I will discussion with our team for that. Thank once again.
Bonjour to the team G5Theme,
I am been using your beautiful theme for almost a year now but in order to keep upwith the competition a few changes need to be made. Here are some suggestions to improve the quality of this template:
1) Insert a Whatsapp option to contact sellers or agents.
2) Insert clickable phone number entry.
3) Allow users to use their nickname instead of their real identity.
4) Reduce the size of the thumbnail when an agent posts a listing. The big rectangle is not pretty in my opinion.
Basically I am asking you to apply some of the code you used on your HomeID theme which is way better than Beyot.
Cordialement.
Thanks for your suggestion and I will discussion with our developer team for that. Thanks again
Hi, is it possible to export the properties that have been added, for example to CSV?
You can use feature export of WordPress to do that, but I’m not sure 100% success cause I haven’t yet test with it. Thanks
Hello,
I installed your theme and the checkout page on woocommerce is completely broken, it appears completely chopped up. Can you please fix it for me? Before installing your theme, everything was fine.
Another question:
Is it possible to set that users can download their invoice? Or will the invoice in the attachment be sent to them automatically via email?
Thank you for your time and quick resolution of the problem,
Adriana
- With WooCommerce payment gateway: unfortunately, our theme doesn’t support until now. In case you still want to use it => have to hire someone build addons for it, sorry very much. Thanks
Please see my ticket. Well thank you!
When I want to add a property via mobile phone, there is a problem! Adding images absolutely does not work! When I click on the button – add pictures – it does not respond!
You have a very nice theme design, but what’s the use of a beautiful design if it doesn’t work…, please solve the problem. Thank you for your time and quick response.
I replied your ticket, please send account for us to check soon. Thanks
Good afternoon, it is causing me problems with the google map, they are asking me for a google map API and now to give me a KEY you have to pay or place a payment card
What I want is to eliminate that part at the top where a map appears as an attachment in this image https://prnt.sc/TCOP_18s4jB8 ...is there that option?
oh is there an option that at the top of the property there is an image instead of a map?
Waiting for your answer Thank you!!
We already have layout single: https://themes.g5plus.net/beyot/property/house-600-guerrero-st-san-francisco/?single-layout=image You can setting like that, in case don’t know how to do => please create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
Hi I am looking for personalized listing ( to real estate agency ) in the dynamic page ( customer profile / single announcement page or other ..) sync with the subscription system
1- possibility to Customize field / added modified deleted Option: example: add 3 phone numbers – integrated zoom (like WhatsApp) – add a button or other fields – text zone …
2- multilingual
3- possibility of displaying / hiding ADS advertising
4- visit statistics for subscribers
5- integrating short code
6- Hide competitors in premium offers
Note :
-Possibility to create iOS/ Android mobile application (or with another plugin)?
- Do you offer special paid customization services?
-Can I send customer requests to technical support ?
Thanks
Hi, thanks for your questions. 1. Yes, can add more fields. 2. You have to use wpml or polylang plugins 3,4. Currently hasn’t got. 5. Yes. 6. Currently hasn’t got. Note: - We don’t do application. - Yes, we provide custom service - Yes, you can contact technical via premium help desk. Thanks
I bought this theme and tried to upload it in Wordpress but it can not be uploaded and I see the following exception: “The link you followed has expired. Please try again.” I’ve created a ticket and I am waiting for an answer, but obviously the theme installation doesn’t work.
Did you check requirement here https://document.g5plus.net/beyot/#system-requires ? Seems you can fix by increase upload_max_filesize variable on your hosting/server. If it smaller our theme => can’t upload. Thanks
is it posible to translate the URL “property-status” without modify 80n files of your theme???
Did you try to change here? https://gyazo.com/56fb62482848234a03289132f8e26f2e
Have opened a ticket about 3 days ago concerning removing Google Maps from my posts, but so far no response on the ticket. Is this theme dead?
Hi, sorry for reply quite too late at the weekend. Please follow on your ticket. Thanks
