Web Themes & Templates

Discussion on Biagiotti - Beauty and Cosmetics Shop

Discussion on Biagiotti - Beauty and Cosmetics Shop

4.40 (57 ratings) 4.40 stars
Cart 3,481 sales
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413 comments found.

Hi there guys! We have installed your theme using elementor option and we are having an issue. We cannot cancel the flip option on the shop page. Please check it out here.

https://pancarta.ro/shop/

Awayting for a solution. The Shop page cannot be edited with elementor but I guess you allready know that. There is no option to cancel the white shade anywhere. We lost 4 hours today trying to figure it out. Please help!

Hello,

Thank you for reaching us!

Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Ok. Did that! Thanks!

Hi there,

You’re welcome! Please note that the usual response time on Help Center is around 24 hours.



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Where do i edit the heading and demo text? https://lonvitalite.com/login/

Hello,

Thank you for reaching us!

The easiest way to change labels is by translation, and you can take a look at this helpful article about that subject.

If you have additional questions, or you need further help, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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We get an error with the widgets: The “mkdf_woocommerce_dropdown_cart” block is affected by errors and may not work properly. Please check the development tools for more details.

Hi there,

You’re probably using the latest version of WordPress. Please note that we didn’t include compatibility for WordPress 5.8 yet and we are working hard on adding it.

You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.

Also, we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



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the classic widget plugin helped me and solved the problems! Thanks alot!!!

Hi,

You’re welcome. :)



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Hello, is there a problem with the latest version of WooCommerce 5.8? Following the update, it is impossible to access the Widget in the WordPress back office.

Here is the message:

Fatal error: Uncaught Error: Call to a member function is_empty() on null in

/WEBSITENAME/wp-content/themes/biagiotti/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/templates/content.php:4 Stack trace: #0

WEBSITENAME/wp-content/themes/biagiotti/framework/lib/mkdf.functions.php(842): include() #1

/WEBSITENAME/wp-content/themes/biagiotti/framework/lib/mkdf.functions.php(863): biagiotti_mikado_get_template_part(‘framework/modul…’, ’’, Array, false) #2

/WEBSITENAME/wp-content/themes/biagiotti/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php(35): biagiotti_mikado_get_module_template_part(‘widgets/woocomm…’, ‘woocommerce’) #3

/WEBSITENAME/wp-includes/class-wp-widget.php(393): BiagiottiMikadoClassWoocommerceDropdownCart->widget(Array, Ar in /WEBSITENAME/wp-content/themes/biagiotti/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/templates/content.php on line 4

Fatal error: Uncaught Error: Call to a member function is_empty() on null in /WEBSITENAME/wp-content/themes/biagiotti/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/templates/content.php:4 Stack trace: #0

Hi there,

Please note that we didn’t include compatibility for WordPress 5.8 yet and we are working hard on adding it.

You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.



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Thank you!

Hi there,

You’re welcome. :)



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hello, may I ask why your updates always causes some new bugs? Now with your update from today my whole mobile version is broken, and I recently need to install a backup, that our customers can use the shop again! It’s really annoying!

Hello,

We have tested the latest version of the theme in local installation, and the mobile version is displaying fine (see this screenshot).

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Issues can occur if you missed updating the Core plugin, and you can also try navigating to Biagiotti Options > General and saving options to generate dynamic.css file.

If you need furtther help with this, please submit a ticket to our Help Center and include your website URL and one of our support agents will investigate further.



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Does the template support Arabic?

Hello,

Thank you for reaching us!

Biagiotti theme, unfortunately, doesn’t support RTL, for more info take a look at this article.

If there’s anything else, feel free to ask!



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Hello,

i have updated to last version to bagiotti, and see in dashboards this title.

“Your copy of the theme has not been activated. Please navigate to Biagiotti Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options.”

I have deactivate and active again my licence and i see still this title.

How to solve?

Thank you

Hello,

Thank you for reaching us!

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

This error usually occurs if you missed updating the Core plugin.

Hope this helps.



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if i go to the cart from an iPhone, i can’t change the quantities inside.

Hi there,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



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Hello. Can you please detail how users can fully test out theme updates on Biagiotti when full theme functionality is not available on staging domains? How does one validate their license on a staging domain during dev? The theme is incurring many breaks updating form v 2.5.2 to 2.7 on WP 5.8, which must be fixed on a staging domain first before moving to production, of course. Please advise. Thank you.

Hi there,

Thank you for reaching us!

Please contact us through this email, include url of your live domain, url of your staging domain and your purchase code in the email, and one of our support agents will assist you to set this up.



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Thank you. I just now emailed as advised.

Hi,

We’ve checked and we see that your email has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



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Hello,

I’m working on the site for a client and it seems the latest PayPal plugin from WooCommerce (WooCommerce PayPal Payments) gives this error message when someone tries to check out:

Error processing checkout. Please try again.

I’ve had to revert to the old PayPal plugin (WooCommerce PayPal Checkout Gateway) but it’s no longer supported by WooCommerce as of Sept 2021. Do you have an idea when your theme will be compatible with the latest PayPal plugin?

Hi there,

Thank you for reaching us!

Please note that we haven’t tested WooCommerce PayPal Payments plugin with the theme. We would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will check this and assist you.



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Emprezo

Emprezo Purchased

The theme update affected our website: Errors on the following blocks: mkdf_seperator_widget, mkdf_search_opener, mkdf_woocommerce_dropdown_cart, mkdf_side_area_opener, custom_html, text, mkdf_social_icon_group_widget. The list goes on. Any idea what happen with the theme update?

Hi there,

Thank you for reaching us!

Please check if Biagiotti Core is also updated to latest version (see changelog). After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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Hi! My support had expired but I have a quick question from the them. What are the default typographies? I know Tuesday Night is the script one but I’m missing the one for titles and subtitles… Can’t find them on google fonts cause I don’t know the names. Could you let men now please? With the last update it looks like they’ve been changed and I liked the normal ones better. Thanks!

Hello,

Thank you for reaching us!

Font family for the title is Lato,sans-serif, for subtitle Cormorant (see this screenshot for a reference).

Please check if you have generated a dynamic CSS file after the theme and plugins update. To do that, navigate to Biagiotti Options and click on Save.

If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Hope this helps :)



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deep210

deep210 Purchased

Good day, I sent email, Please kindly feedback with the solution. Much appreciated. Good luck with sales.

Hi there,

We hope your email has been responded to and that you did get help by our team.

Thank you for your patience.



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