138 comments found.
The Demo Import Doesn’t Work – failed import An error occurred while retrieving the file from: http://codexcoder.com/demo/big-event/content.xml! Reason: 404 – Not Found.
Hello,
Please write your issues to codexcoderltd@gmail.com Our support team will assist you as soon as possible.
Regards
Please fix your theme so the demo import works. My other themes work without having to contact support. It’s almost 2024, other themes demo import work easy. Make yours easy, or if not easy, just make it work!
Thank you so much for your advice.
Hello, I am trying to import the demo of the theme, but I get the following error: failed import Oops, there was a problem importing your content.
failed import An error occurred while retrieving the file from: http://codexcoder.com/demo/big-event/content.xml! Reason: 404 – Not Found.
Hello,
Please check your email and cooperate us. We will assist you as soon as possible.
Regards
Hello, we sent the requested information, we await your prompt response.
thanks
Thank you so much for your cooperation. Our support team working on it. We will let you know update via email.
I can’t transfer content to demo theme stuck on loading icon !!!
Hi, Quick Presale questions. Is it possible to have the tickets on your theme converted to woocommerce products. The goals is to sell tickets with different pricing based on the user role (registered earlier). Is this possible? Does this theme support woocommerce in general ? Do you support multiple attendees per event with custom field for these attendees? Any attendees based registration / management system for the events?
Yes, it is possible to convert the tickets to woocommerce products. You will be able to use this theme as your expectation. May be need to do some customization. Please take a look this demo : https://demos.codexcoder.com/theater/ and feel free to contact us if you need any assistance.
Hi, does this theme have froentend submit an event for organizers?
Hello Sutukpe,
Good day! Sorry there is no option to make an event from front end. But if someone get the dashboard access as a editor to submit the event for review to super admin, after finishing the review an event will show front end for event goers.
Regards
hi, one click importing doesn’t work. i just contact support. error 503
Hello,
We missed your comment somehow. Please write your issues to codexcoderltd@gmail.com so that we can assist you as soon as possible.
Regards
Hello is this theme compatible with WP 5.9, i see that the older update was on July 2021, what about Backery and Events pluggings, are the new versions?
Hello,
We are working on update version and we will update it today but note that event plugin won’t be updated version because this item is no more in themeforest market.
Regards
Updated! Check it now.
Hello,
Do you’ve mobile apps(Android & iOS) for this theme? If no, do you plan to make? How much time remains if you’re making them? e.g. 2-3-4 months?
Hi,
Thank you so much for your queries. Sorry to say we have no mobile apps and we haven’t any plan about this. But if you hire us for this project we can do it for you and it take 3 to 4 month. Let us know your full requirements and write to codexcoderltd@gmail.com
Regards
You mean you can create it only for me? Or you create it and sell it in Codecanyon & Themeforest?
Yes we create it only for you.
Will you be updating Modern Events Calendar and Slider Revolution to the latest version? And also WPBakery is not at the latest version.
Hello,
Thank you so much for your comment. Yes we working on it. After updating you will get notification via email. For your kind information Modern Event Calendar is third party plugin and they are removed from market place so, we won’t be able update here.
Regards
Compatibility with WordPress 5.8
Hi, I have this theme purchased, and we currently have version 1.2.9 (attached photo: https://ibb.co/tJ6sZyR ) and our WordPress version is 4.6.21.
We would like to update everything, and my question is if the “BigEvent” template is compatible with the current version of WordPress 5.8.
Thank you very much
Hi there!
Our big-event theme is compatible with WordPress 5.7.1 also we are working for compatible with WordPress 5.8 very soon we shall update our theme
thanks.
Great, if I update my wordpress will I be able to use your updated theme? or is it better not to update it for now?
Thank you very much
Hi there!
If you want to update your WordPress you can or if you don’t want to update that is also fine. Actually it’s up to you.
Regards
I would like to install the Event Schedule 7 style to my website. I love the titles and the ability to click on each of them and see a popup with more details. Can I add to the tiles , the event’s speaker/ speakers? I see that you have them in Event Schedule 3 , but I don’t see them in Event Schedule 7. Can I add them inside the popup as well? I want the user to view the speakers and click on their name to go to their personal page.
Also, how can I add an “Add to Google Calendar” buttonto each event? That would be super helpful.
Hello!
Big event theme Event Schedule 7 style does not allow to redirect to other page it will be popup and show details of the event. if you want to redirect theme into new page you have to use style 2 or 3 they have that option to redirect new page. But if you want to use style 7 you have to use the option existing option that will not be redirect to new page just it will be popup and show details of that Schedule. you can not add google calendar button for each event hope you understand. If you have more queries let us know.
With Thanks.
So If I want the user to be able to see the speakers and click on a speaker name to go to his personal page, I have to use another style, correct?
Yes if you use style 3 or 2 you will get details page like demo.
Thanks for your response. One final question. Can Ii add more than one speaker in this demo? How will it appear? https://demos.codexcoder.com/big-event/bootcamp/
Yeah you can add speakers as much as you want thanks.
Do you have the option for the user to add a specific event to Google Calendar and ical?
Hello!
Actually Bigevent WordPress theme dose not support Google Calendar or ical. We used Event Calendar WordPress plugins for maintain event of the site. You can easily manage your event from site thanks.
Regards
Hi, My event repeats itself every day. In the demo I don’t see a choice of the event date. (Calendar) Is it possible to buy tickets for the same event for different days? Moreover, can more tickets (different plan) be purchased in the same purchase transaction? thanks
Please write to our support team: support@codexcoder.com with your issue details with website URL as well as screenshots so that they can provide you the right solutions.
Sorry, but there are only Pre-buy questions.
My event repeats itself every day.
In your demo I don’t see a choice of the event date. (Calendar).
Is it possible to buy tickets for the same event for different days?
Moreover, can more tickets (different plan) be purchased in the same purchase transaction?
Thank you
Please check the event management demo through this URL: http://preview.themeforest.net/item/bigevent-conference-wordpress-theme/full_screen_preview/20502044?_ga=2.58881381.959364088.1613394161-739341427.1600892143 and let us know if your requirements fill-up. If you have any more queries, you can write to our support team: support@codexcoder.com
Regards
Help! I just updated the theme (along with WPBakery Page Builder) and now none of my pages utilizing WPBakery Page Builder are displaying any content (such as https://waunafest.org/officers/). The WPBakery Page Builder elements are all still there when I inspect the pages in the administrative side, but they don’t render on my actual pages. In your latest theme update, WPBakery Page Builder was updated to version 6.2, but I see that the latest version is actually 6.4.2—do I need that to get my pages working again?
Please write to our support team: support@codexcoder.com so that they can provide you the updated WP Bakery Page Builder and we will do an update on this issue very soon.
Hi, i am unable to sort events on tanzkultur.info would you please give me some help. Want to sort by date/event or manualy, drag&drop is not working with Crome/IE. Thanks for your help! Marc
Hi,
Thank you so much for purchasing our theme and write to us about your issue. However, please write to our support team: support@codexcoder.com about your issue detail with screenshots so that they can assist you. I hope you will stay with us and co-operate with us.
Regards
CodexCoder Support Team
Beautiful work I’m really interested in the theme and demo content of the Digital World. I would love this as is with pictures and all and all slider effects. I know the pictures are not included but do you have the links for that? and will the slider include the effect of digital world with the sound wave effect?
Or do you guys offer a service where you instal everything with the pictures. I can do it myself but would love to look just like the demo. Thanks for your time, JayHi,
Thank you so much for writing to us about your issue. However, when you will download the theme, you will get all the demo data with pictures and slider effects. In addition, if you face any trouble to import demo data properly, you can write to our support team: support@codexcoder.com they will assist you to import the demo data.
Regards
CodexCoder Support Team
Hello Dear, I got the theme but I can’t see the conference template, how do I activate it?
Please contact our support team: support@codexcoder.com so that our support team can assist you.
This is Rajesh Thakur for Red Chillies Media just confirming that I have received your email and support for some of my missing files and issue, will let you know should I need any more help. Appreciate your help and support Rajesh
Thank you so much for your great co-operation. Please feel free to contact us if you need any assistance.
Hi, Can you please respond to my email, I have been waiting for past 2 weeks, there are some issue and I do not see any support from documents, will be great if you can respond please. Thanks
Thank you so much for notice here and sorry for inconvenience. We didn’t get any email somehow. Please write your issues to support@codexcoder.com and let us know your item purchase history (Purchase of date, Purchaser name)
Regards
Hi Rajesh Thakur,
Our support team assured us they wrote to you 16 March 2020 at 11:21AM. Please check your mail carefully and let us know. Our support team wrote to you from support@codexcoder.com
Regards
Many Thanks, Yes I have received, will let you know should I need more help. Appreciated your help and support
You are most welcome!
Your download package is missing a lot of demo installs. You mention 26 in your advertising, but only 6 are available for single click demo install. Your documentation mentions a different way of installation- an xml import, but no xml files are provided. You may want to update the download package you provide so you get less requests with install help.
Please write to our support team: support@codexcoder.com and let them your problem in detail so that they can assist you.
