Discussion on Bigsale - Responsive Magento 2 Theme

Discussion on Bigsale - Responsive Magento 2 Theme

Cart 113 sales
Well Documented

alotheme supports this item


This author's response time can be up to 1 business day.

21 comments found.

Hey, I upgraded Magento till the newest version and your theme too and it’s not working fine after upgrading your theme. I have the same problem in case of 2 stores (printing4europe account from which I added comment above is also our) Are you sure that your new version is compatible magento 2.4.3?

Yes, New version support compatible Magento 2.4.3. Our demo running version 2.4.3

But it even looks different now. Ex. breadcrumb is in the botom instead of on the top, slider is somewhere in the middle of the homepage instead of the top, the product grid is changed… and the worse that the website won’t load completely. Could you help me please?

Hi, You please renew support then create a ticket here http://alothemes.com/ticket and provide info our developer will check it for you. Thank you!

Hi, Do you upgrade this theme if it’s needed? I have some trouble with mobile version (menu and magic products on mobile) and I’m not sure what’s the reason.

Hi, I see you expired support. You please renew support then create a ticket here http://alothemes.com/ticket and provide info our developer will check and fix it for you. Thank you!

Hi, do I need to pay for support to have update of your theme? I can see that last update was released more than 1 year ago. I’ve just would like to know if you are sure that your theme is still compatible with the newest version of Magento.

Hi, I have update new version compatible magento 2.4.3

Hi, I use your Big Sale theme. I upgraded Magento to version 2.3.5 and now all Magiccart Modul is not working. I cannot change anything in admin panel. Do you know what happened?

Hi, I am trying but still I’m getting the message “Hi, With 1 purchased code you can only open a support ticket, please add request to below ticket we will support for you.” I don’t really know what’s wrong.

The message notify you have a ticket opened, please post request in this ticket.

Hi, I have upgraded our theme compatible magento latest version you can download new package and update follow change file in package or check online here http://logs.alothemes.com/bigsale

Further to my earlier question: Will you be able to to provide a free install (with sample data, and one of your home page looks) ?

We have installed it for you, please check it.

Please close 2116 as does not allow me to create a new ticket for seperate issue. Secondly the email id for support does not seem to work. How do i raise new issues. Thx.

We don’t close this ticket, you please add to new message to below ticket 2116 we still it for you.

Some prepurchase questions please: a) Does it include revolution or any other slider ? b) is it compatible with magento ce 2.2.1 ? c) Will it be compatible with dropship etc. modules such as Webkul Dropship management ? d) does the install has sample data setup to make it look like the demo ? If not, any workaround ? Thanks.

Hi, ), Our theme extension Magic Slider you can refer here: http://alothemes.com/themeforest/documentation/bigsale/#!/sub62

b) It is compatible with magento ce 2.2.1, c) We not yet check with the extension above. d) Our theme included sample data you can install like the demo. You can refer here: http://alothemes.com/themeforest/documentation/bigsale/#!/sub23

Ok gr8. so we have an existing basic magento 2.2.1 install on shared magento server. Will you be able to to provide a free install (with sample data, and one of your home page looks) if i make a purchase decision soon?

If you bought it, please create ticket here http://alothemes.com/ticket and provide cpanel I will install it for you.

Hi, this theme is compatible with Magento version 2.1.8 and 2.1.9? Also, do you offer a theme installation service? Thank you

Yes, our theme is compatible 2.1.8 and 2.1.9 and latest version 2.2. We offer free install for you. You can create ticket here and require install it http://alothemes.com/ticket/

I send ticket and didnt got any responde its urgently

Iam have problem.in custom css inserting after deploying and upgrading didnt got any changes , and custom css not working in en_Us Store

Hi, You try login ssh go to root magento and run command line: php bin/magento setup:static-content:deploy -f

http://boundless.com.pk/atan/ can you please check and set demo 2 as default page llike yours demo

Hi, You please create ticket here http://alothemes.com/ticket/ and provide info admin we will config it for you. Thank you!

Ticket #1851 can you please fix this issue its urgent

ok let me check.

i would just like to ask you if there is some other way of installing this theme, because i do not have ssh access to the server, and magento is already installed?

Hi, Install magento 2.x require run command in ssh. If you can’t access ssh but can access Cpanel you can run command via Cron Job in Cpanel.

Hi.. I’m getting the following error on the product page:

Uncaught DOMException: Failed to read the ‘contentDocument’ property from ‘HTMLIFrameElement’: Blocked a frame

Hi, This is error in default magento you can refer how to fixed here: https://www.atwix.com/magento-2/magento2-page-cache-iframe/

Are the categories of “APPLIANCES”, “FASHION” and “FURNITURE” on the “Home page 3” demo page classified according to “commodity classification” or “commodity label”?Do these columns support custom categories?

sorry I don’t understand. Do you want change name of category?

yes.I want to change the name of the category. Because my product category and the DEMO is not the same. I can modify?

Yes, You can change it with your category.

Is the middle section of the page classified according to “commodity classification” or “commodity label”? Is it possible to set it differently than your DEMO?

Hi, You can classified product follow category as Fashion, Accessories, and you can choose show in home page.

Hi, I did the complete installation.

I installed the theme and everything, but after these steps:

  • 2. After go to SSH on server and cd to root magento and run 5 commandline below: (...)

The Magiccart button does not appear to me in the Dashboard.

What should I do ?

I’m desperate, I’ve been trying to solve this for some time and I can not !!!

Hi, You please ticket here: http://alothemes.com/ticket/ and provide info we will check it for you.

Please see Ticket #1657, Thanks

ok let me check.

Hi guys.

Im new on Magento. Is this theme ready for translating?

If it does, is explained on the documentation?


Hi, Our theme support feature translate of magento. You can refer here: http://devdocs.magento.com/guides/v2.0/frontend-dev-guide/translations/xlate.html

package language: https://crowdin.com/project/magento-2

Hello I purchased you theme installed the demo but the documentation and the demo is different I uploaded logo yet it is not showing and the WYSIWYG editor is not enabled in pages even after I enabled it. Also widgets is showing nothing. How do i edit the demo pages, header, and footer and widget with my information? I need help ASAP.

WYSIWYG editor is a feature of magento not our theme. You try edit with browser google chrome.

Hi, can you please confirm that this theme is compatible with the latest version of Magento and is multistore ready? Thanks for your help.

Hi, I confirm this theme is compatible latest version of Magento and multistore.

Hello I want to switch from opencart to magento and use this theme please can you tell me if cPanel license finish The cron job will still work?

Hi, sorry If you have issue please cPanel license please contact with service hosting for this issue. also with cron job magento you can refer here: http://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-cron.html

Hello, Can I connect it with MSSql (Microsoft) server???

Hi, I’m not sure magento support MSSql (Microsoft) you can refer require system for magento 2.x here: http://devdocs.magento.com/guides/v2.1/install-gde/system-requirements-tech.html

Congratulations! Nice Work, Good Luck With Sale :grin:

Thanks! :)


Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey