64 comments found.
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Thank you for your interest in our themes. This is not a theme suitable for digital products. Regards:VamTam
Hi… how much memory do I need for the theme? Is 512MB enough?
Hi there, if you don’t have third party plugins 256MB should be enough. Regards: VamTam
When will the theme be updated on elements.? Its still 9.2 version thr.
Hi there, the theme will be updated today. Thanks
Theme menu is broken after elementor updated. Thanks
Hi, we don’t provide support here. Please open a ticket – support.vamtam.com Regards: VamTam
Hello, will I still get updates and access to knowledge base even if my support period ends? Thank you.
Hi, yes this is correct. Regards: VamTam
popup on collection page is not closing automatically onclick of view collection button it only scrolls to that section but doesn’t close automatically instead we have to click on close icon which is confusing for users. pls guide on how can we fix it
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, I want to show only the minimum price for a product with variation. In the same way, I want the variations to change with the current price according to the selection and the price to be displayed in the field where the minimum-maximum price range is written. I couldn’t find the solution for this, can you help?
Hi there, thank you for choosing our theme,
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi there, no special requiremenst. The theme will work on any low cost hosting. Regards: VamTam
Hi there, I like the theme and overall look, yet wonder how to have a buy now button on every product right from the start, so that people can directly order from the front page, when I add a cart button manually it creates an overlap with view basket that just unfolds underneath, not very elegant and also it doesn’t open the slide cart on the side, it goes straight to the basket page. Needs a better solution I think; do you have a work around for it?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Merhaba, elementor veya wpml gibi eklentilere sahibim. Temayı şablon olarak alıp kendim yapma şansım var mı ?
Thank you for your interest in our themes! Sorry we don’t have this option. Regards: VamTam
did you guys have changed image license system? i have bout from shatterstock every single image that uses bjoux theme. but main picture still not loading. its disappearing. can someone help me with it?
Hi there, licencing can’t affect the images already downloaded on your site. We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I’ve purchased and installed this theme. I’m attempting to install the demo content but I’m unable to proceed without installing “Elementor Pro”. Am I right that this is an additional $59 per year subscription or can I continue without the Elementor Pro plugin?
Hi there, all themes built by VamTam based on Elementor require Elementor Pro. We’ve tested numerous Elementor extensions, but none comes close to Elementor Pro in terms of functionality, stability, support, and speed. Note that Elementor Pro is a premium plugin, and currently, they don’t offer a license that allows the Theme Author to bundle the plugin with the theme. You can also use one of the many Elementor Pro GPL Free versions. We have tested our themes with one of the most popular ones – https://proelements.org/, and the theme is 100% compatible with it. Regards: VamTam
Amazing – thank you for getting back to me so quickly. I’ve installed the free plugin you recommended & it’s working great. Best wishes
I have a question. Do you replace the standard WooCommerce templates with your Elementor templates? Is that why your product image slider doesn’t work? I see this in the code inspector on the demo site.
Will you be able to fix this in a future update? It’s just this problem that is stopping me from buying.
Hi there, we have deactivated the slider on purpose as there is no gallery in the product pages. The products are built with Elementor. Thanks VamTam
Hi, is this gutenberg ready? As i dont like elementor. Thanks!
Hi there, it is but this is Elementor Based theme, you can’t use both. Regards: VamTam
Hello, after I buy the regular license for this template can I make any changes that I want (also in the code)? I will use this template as an e-commerce store. Thank you in advance for your response.
Thank you for your interest in our theme! Yes, you are free to do whatever you need with this template. Regards: VamTam
Thank you for your answer. Also, can I move my regular license for the template from one domain to another if I will change the domain, or do I need to buy another regular license? Thank you.
Hi there, you can transfer it as many times as you need. However you have to remove the licence from the previous domain. At any one time the licence can be active only on one Domain – one LIve and one Dev site. Regards:VamTam
Dear team
How to disable the fancy cursor to the normal cursor type
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello I am interested in buying the theme but I cannot see the preview in its entirety. The images are not displayed. Plis fix it to make a desicion soon. Thanks!
Hi there, I just run a few test on Chrome and Safari ( Latest Windows / Mac versions ) and the site looks fine. Can you please provide details of your device and operating system? REgards: VamTam
Hi, I would like to know what types of discount features you have.
Exemplos:
- Cupom;
- Discount per amount spent;
- Discount per items counted in the cart;
- Fidelity discount, if the customer buys repeatedly, there is a discount.
Hi there, we support all the default WooCommerce functionality – Coupon and per amount spent. Regards; VamTam
hello team
we would like to show the sub menu on click event. Not on hover based
Could you please help us achieving this option
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Any product i click in the product page redirects to https://bijoux.vamtam.com/collections/#necklaces please fix that also i cant the edit the collection page with elementor it says content area not found you must call the_content function
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Any product i click in the product page redirects to https://bijoux.vamtam.com/collections/#necklaces please fix that also i cant the edit the collection page with elementor it says content area not found you must call the_content function
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
