Discussion on Bingo - Multi-Purpose Newspaper & Magazine Theme

Theme-Ruby

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120 comments found.

sboyle

sboyle Purchased

Hello – Pre Purchase question. Is it possible to have a Sort Order of “Last edit/update” in a block? I need latest edits/updates to show first in order.

Hi,

Thank you for interesting in this theme.

Unfortunately, at the moment, the theme doesn’t support this query filter.

However, If you purchase this theme, I will be pleased to support and change one of the current options to the latest updated posts. (This request edit in the PHP code).

Sincerely,

sboyle

sboyle Purchased

Fabulous – purchased :)

Hi,

Thank you for purchasing this theme.

Please contact me via the support URL and then send me your site login credentials, I will help you.

https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support

Sincerely,

Hi, how do I change the top 5 header articles on this demo http://bingo.themeruby.com/healthy/ to this slider, http://bingo.themeruby.com/fashion/blog/? Thanks.

Hi,

Thank you for purchasing this theme.

Please contact me via the support URL and send me the page URL you would like to change and your site login details, so I can check what the page type you are using and help you.

Sincerely,

This is really good theme with astonishing features. I also like the design, its supersleek and minimal which is good for readability.

So, i really like to purchase this theme but there are some changes must be made.

Here is my list;

1- Unique post listing feature for frontpage (no repeating content; it’s a must) 2- Gallery modules only show horizontal images and cropping most important parts in lightbox mode, if they are vertical. 3- Gallery module doesn’t show lightboxes on mobile when you click it. 4-There is no fixed height option for blocks, when post exerpts are different, they are appearing in different sizes and this is not good for design.

Hope you resolve this issues and make this theme one of the best sellers of all times. Have a nice day.

Hi,

Thank you for your interesting in this theme and your kind advice. Much appreciate it.

Yes, I will consider and discuss with my team about this and if any features are possible to add. We will support it in the future version. Also, I will notify you when it will be released.

Regards,

Xhera

Xhera Purchased

the theme is great, fluid, fast, and very nice, but I think a couple of little things are missing es: real support for adsense for new ad units the possibility to add code in <head> or without directly editing the head.php file

Xhera

Xhera Purchased

yes, I saw the three blocks but they are fixed-sized, so any banner you use (related contents, iinfeed, in article) that use different formats are always 728×90. and there is a lack of space between paragraphs that would be great for a 300×250 or 328×280 banner. mine are just ideas, not a polemic. I reissue the theme and really good and I’m very satisfied

Hi,

Thank you for your kind feedback.

I will consider and add this in the further versions.

If you have any issues with this, Please feel free to contact me via the support URL. I will help you.

Sincerely,

Xhera

Xhera Purchased

ok, THX :)

what is the font of the logo, how can I create a logo with my name based on it

Hi,

Thank you for purchasing this theme.

Please contact me via the support URL and let me know the logo you want. I will check the PS file to help you.

Regards,

How can I delete comments under the post, does a configuration exist? I would like to replace it with a facebook comment plugin. From “Block Styling” I have excluded the comments, but underneath I always see this writing: LEAVE A RESPONSE

Hi,

Please use the purchase account and send your site login credentials via the support URL. So I can validate your purchase and help you.

https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support

Hi,

I look forward to hearing your feedback via Email, so I can help you soon.

Regards,

Hi, I have one question. Is it possible to add advertising banner 728×90px in the header of your theme? Or adding some other dimension banner at the header…Thank you for the info…

Hi,

Thank you for interesting in this theme. Yes it supports this feature.

Regards,

hey, i am facing this issue,, the latest post takes 4-5 hours to show on latest blog section

Hi,

Thank you for purchasing this theme.

Do you have use any cache plugin. Please send me your site login credentials via the support URL, so I can check tr issue for you.

Regards,

Hi, I can’t update the theme, I don’t get any update notifications, and in my wordpress admin panel I get an error that the token is invalid. I still need to get updates even though support is expired, right?

Hi,

For the new update package. As I mentioned, This not depends on your support times, You will receive updates throughout the product timeline.

“The token is invalid”, that means that something wrong with the token of your Envato account, You just to create a new token or try to contact Envato support to fix the token, They will help you about this. (This plugin belongs Envato).

Actually, when the support time ended, The author will not able provide support until you renew the support. Please refer the section “Why can’t I extend or renew support for an item?” here:

https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

However, I am very pleased to help you so I have already replied in the previous email. You just need to use the manual method. I have listed many ways to updates in the documentation for you refer.

 http://docs.themeruby.com/bingo/#update-theme 

Hope this information will help. If not, Please contact me via the support tab. We will discuss about this issue and I will try to help you in this instance.

Thank you for your understanding!

Regards,

I figured it out. thanks!

Thank you for your update.

Regards,

Is Facebook Pixel supported? If yes, how do you insert the pixel code?

Hi,

Thank you for purchasing this theme.

Unfortunately, at this version the theme doesn’t support this feature. However, you can try to refer the plugin below:

https://wordpress.org/plugins/wp-facebook-pixel/

Hope this information will help. Please feel free to contact me via the support URL if you have any further questions.

Regards,

Like to check if your theme can allow me to buy under the cyber and black days promotion?

Also like to check if there are any tools and plugins included in theme to help autopost and if there if 360 videos formats are accepted for on site hosting hosting?

Hi,

Thank you for interesting in the theme. Sorry for this, This item is not in the list of black days promotion.

Regards,

Hi Theme Ruby, there are problem with metabox and Gutenberg 5.0. Only for know.

Hi,

I will release the new update in the next week. Meanwhile I recommend you can use classic editor mode to make sure everything.

Regards,

Hello there, I have translated your theme bingo into Chinese, don’t know if you need it?

Hi Theme Ruby, I purchased Bingo, really useful, clean, easy to use theme. So, one just thing more: how can I fix the menu for mobile? Sorry for this question, but I cannot to use the same menu for mobile too. You have to know, I used imported version to organize my content, so the mobile menu is from the imported version, but I cannot find the way to fix it. Thanks so much!

Oh great, it’s all OK now. So, just last thing. I have some issues to set the logo: it’s so small. How can I set bigger? Thank you for the help

Hi,

Please contact me the via the support URL, I need to take a closer look on your website to know the header style, I will check to help you.

Regards,

I updated bingo to ver2.2 yesterday but this is very difficult to use. So I want to downgrade the previous version. but I forgot which version I used. Please tell me what I should do.

Hi,

Thank you for purchasing this theme.

I am a little confused, the new update is same as the old version, I just added feature and make it compatible with latest Wordpress version.

Are you mentioned about the new editor (Gutenberg)? This is a Wordpress new feature (not belongs the theme)

If yes, please try install the plugin “Classic Editor”:

https://wordpress.org/plugins/classic-editor/

Hope this can help, If not, please contact me via the support URL and explain more your issues, so I can help you.

Regards,

Hi

I could resolve the problem by installing “Classic Editor”.

Thank you very much for your quick response.

I become to like bingo more.

From Japan

Hi,

Thank you very much for your kind feedback.

Nigrin

Nigrin Purchased

Hi, I can not see the demo importer of the Shop version, it is not available.

Hi,

The shop page is just a part (page) in Main Demo:

Please install the WC plugin before import, the shop will be displayed.

https://wordpress.org/plugins/woocommerce/

Regards,

Hello,

I am looking for a solution for a client. He needs a theme where it’s possible to list free and paid articles/content

It’s possible? How does it work? If you, can I see an example?

Thank you

Hi,

Thank you for interested in this theme.

Unfortunately, the theme doesn’t support this feature. That is a special feature and I guess this belongs the plugin territory.

Regards,

Thank you!

Hello. The composer is not working properly. I can not change any headers and the rest on the main page imported from the demo. I have re-installed wp with the database five times already.

Hi,

Thank you for purchasing this theme.

Please make sure that you updated the theme to latest version (2.4) of you are using WP 5.0

Please contact me via the support URL and send me your site login credentials, I will check the issue for you. https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support

Regards,

Thanks for fast reaction. OK. Everything is fine now!

Hi,

Thank you for your update.

Please consider extend your support because It has been expired.

Feel free to contact me via the theme support URL if you have any further questions.

Thank you very much.

Hello – Pre Purchase question. Is it possible to install and use WPBakery Page Builder for current pages?

Hi,

Thank you for interested in this theme.

Unfortunately, the theme has built-in page builder so you cannot use 3rd bulider to create Homepage layout.

However, you can use all default features of that bulider if you install it.

Regards,

bala6588

bala6588 Purchased

I have installed this theme and installed sports with demo content. after that, my website is full of spam ads wherever I click it redirects the ads like below https://dolceacjap.xyz/152324/2136/aty4f/gncprox https://pushmobilenews.com/p/ocuy3Ak5TmDiTnBINkABtsjpa4hbe9tLvFIR19sz3EpiC18MLotbThXtQ2nzAiwJmdOzlTUBwXbbIv6TNKhuPH7DghqHMGH2AT6Ly8iGv30s9Djx*l8XbL254NjOuEeItaAYyfmP5UUaJeQaBaxTLxti4JppxAoSJWe12G4WAR3gHZ5JxPWtRdW1GpCe_o4EaGs2AMkm24I8fKgA0g6nUdnuf7PrFBkQ0p*ZE_aXYVd3SAoZb48y27vs4h9G9EVHb1m3VLyWgVXWsCFjPK6Ziln32KlAFVHBXKeBEHQrlX8

I have checked by disabling all the plugins of my site. Now I kept only “Bingo Core” and “Bingo Importer” these two plugins and still, the error remains same. kindly have a look into it and give me solution asap. website: http://ataax.com

I have checked my browser as well there is no malware. Also this error occurs in all of my colleagues pcs too

Hi,

Yes, all most malware can only affect to http website (without ssl)

I recommend you need check on another device with other network again, because your website is working well for me.

If thos doesn’t help , please contact me via the support and take me a few screenshots so I can recheck for you.

Regards,

bala6588

bala6588 Purchased

okay i will check from any other device and contact you if any issues still. Just now i’m using this theme for my site and support asking for renew. can you please share your support mail address.

Please note: please switch to use LTE, 3g network or other wifi to check.

Yes, you support has been expired. Please extend it.

You can contact me via this URL

https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
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