DanyDuchaine

DanyDuchaine supports this item

Supported

This author's response time can be up to 1 business day.

553 comments found.

How to do I align the 3 pictures on this page : http://www.redheartsofhope.org/volunteers/ ? I’ve tried the column plugin and using the two column code you sent me but nothing.

Hi,

I’m not quite sure why it looks like that. Could you send over WP admin information via the contact form on our profile page and I’ll check it out.

Include this in the message for reference:

https://themeforest.net/comments/13935851

I figured it out. The problem was that I choose the option for side content. That was what was throwing it off.

Happy to hear it’s sorted out.

How do I get the picture carousel to show up in the individual causes page underneath the main picture?

Hi,

Did you enter the full URLs to the images? Can you send over the URL to the page where you added the slider, will help me understand what’s going on.

Yes. I did. I am wondering if it has something to do with the size of the pictures. here is the url http://www.redheartsofhope.org/cause-view/bringing-books-to-life/

Hi,

You added an entire HTML image element as the value:

<img class="alignnone size-full wp-image-240" src="http://www.redheartsofhope.org/wp-content/uploads/2016/04/BBLLS2016_1.jpg" alt="BBLLS2016_1" width="751" height="501" />

It only needs the URL of the image:

http://www.redheartsofhope.org/wp-content/uploads/2016/04/BBLLS2016_1.jpg

I’ve changed it on that cause ( redheartsofhope.org/cause-view/bringing-books-to-life/ and it works fine now.

The side content is not showing up when I choose that as an option for my pages.

Hi,

The side content is a sidebar area with widgets. Go to WP admin > Appearance > Widgets. You will different locations in there for widgets. For regular pages ( not listing of blog posts, causes… ) the location is “Page Widgets”, for listing of causes the location is “Causes widgets” and so on.

How do I get the causes to be the same height?

Hi,

The “Summer Camp” cause is taller than the rest due to the image in the excerpt being taller than the one’s used in the other causes.

I’d suggest using the “featured image” instead of adding the image manually inside of the excerpt. The featured image will be resized to needed dimensions.

I was testing this theme to purchase it, and after making a demo donation, none of the stats updated (Dollar amount or progress bar).

Haven’t had that issue before.

Did you set up the IPN on PayPal? ddthemesdemo.com/docs/biosphere/#cause-setting

How can I make certain event categories appear on my frontpage carousel. I made an event category called featured. I want to be able to have a featured event be static in the far-left while other events without category appear by date order in the right.

Hi,

That would require customization of how the theme works, customizations are outside of the scope of support, we do help out with minor changes ( CSS related ) but this one is a bit bigger, I’d suggest hiring a freelance WordPress developer to modify the theme in that way.

-

By the way, it seems your support period has expired ( the “supported” badge missing ).

It is against the Themeforest rules for authors to offer support to customers with expired support. We could get in trouble if we did which would be bad for both customers and us.

In this case I wanted to first mention that with this customization we can’t help out, but If you need support on something else please purchase a support pack and we’d be happy to help out.

I’m sorry about that, but we have to follow the Themeforest rules.

Hello Danny

I’m Mario Contreras fron Renuevoscr.com, we wrote you yesterday, and today we buy a support package.

Look we bought a biosphere template on 2013, but a few days ago we looked something wrong on our site. and we download again and reinstall the template, but…. it doesn’t look similar like the older, you know what i mean?, example the revolution banner change

this is my personal email, contreramar@gmail.com for any question

BEST REGARDS!!

Hi,

Can you send over the URL to the website, will help me understand what is going on. I tried renuevoscr.com but I think you have a typo in there, that domain name is not taken.

dcavrak

dcavrak Purchased

I am wanting to get you help in changing the color of the header and footer background (to a light grey), as well as the text color for the nav and footer items (to a charcoal or black).

Can you point me to the CSS for this? And how many other items would be affected (ex: slider caption overlays)?

thank you!

When you copy/pasted the code from here it also copied the pre element that is wrapping the code here in the comments.

Remove the opening and closing pre tags.

Or if you’re not sure how send over WP admin info via the contact form on our profile page and I’ll take care of it.

dcavrak

dcavrak Purchased

OK. i tested that and it that worked. Thank you. (My color choices were awful, so I removed for now to tweak them further.)

You’re welcome.

We are looking for a theme for our non-profit that includes the following: 1. users sign up, and are automatically added to csv database 2. donations through paypal, with donors added to same database 3. notification to administrator when anyone signs up or donates, and automatic “thank you” response to new members and donors 4. email newsletter to all members and donors (we would like to continue to use mailpoet) 5. events calendar with full month view and individual event pages 6. desktop, smartphone, ipad compatible

Thank you— Kay Rudolph

Hi Kay,

Sorry, this theme does not have all the features that you need.

Hello! A while ago, you helped me to eliminate the Donation Progress bar from all of my cause pages.

Now, my supervisor would like to have a single donation progress bar for just one cause, but I’m not sure if that’s possible or how to go about doing it. I would really appreciate your help! Thank you.

Hi,

Can you please submit the support request ( comment ) while being logged in on Themeforest with the account you used to purchase the theme, so we can confirm the purchase and eligibility for support.

Is it possible to remove all of the “Make a Donation” buttons from every cause page?

Hi,

Can you please submit the support request ( comment ) while being logged in on Themeforest with the account you used to purchase the theme, so we can confirm the purchase and eligibility for support.

My sincere apologies, I will re-submit both of my questions with the correct account right now.

Thanks and sorry about that, it’s the Themeforest rules, we’re required to confirm purchase and support eligibility.

Hi DanyDuchaine, I am not able to add event without calendar, not in Widgets as well….

Also i want to add event Widgets at home page…. in body part with 2 social media in same row…

Please help…

Url = http://www.paxio.in/

Hi,

If I understood correctly you are referring to the home section called “Events” ( which is without a calendar, unlike “Events + Calendar” section which does have a calendar ).

What happens when you add that section? Currently on the website there’s no events section, there’s 2 text sections and 1 causes section.

Hello! I have 2 questions.

1) Is it possible to remove all of the “Make a Donation” buttons from every cause page?

2) A while ago, you helped me to eliminate the Donation Progress bar from all of my cause pages. Now, my supervisor would like to have a single donation progress bar for just one cause, but I’m not sure if that’s possible or how to go about doing it.

I would really appreciate your help! Thank you.

by
by
by
by
by
by