18 comments found.
hi there! just purchased the theme and i cannot load the demo data. it’s stuck at loading animation… any help? cheers, Luzius
Hi @Esmet,
I contacted you a few days ago regarding how to use the demo data. The WordPress configuration is different from the instruction you provided in the folder. Can you take a look at my problem?
Thanks, Jen
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
Esmet Team
Hi, There have been lot of updates in WordPress and this theme has not been updated since April 2017. So would request if you could share an update as it is affecting the website in showing social icons
Hey vyom1990,
We will soon update Biotech theme. Meanwhile we can assure you theme work well with latest version of WP too. If you are having any issue while using theme open a ticket at https://esmet.ticksy.com
Kind Regards,
Esmet
hi, the visual composer doesnot work. its not showing on my theme at all. please help. thank you in advance.
Hey davidmorris1359,
Please install Classic Editor on wordpress dashboard and it will show visual composer. If issue occur open a ticket at https://esmet.ticksy.com
Kind Regards,
Esmet
Is someone still monitoring item support? Can you please reply to my ticket?
Hi 101management,
Please take a look to your ticket, we’ve replied to all tickets.
Best Regards,
Esmet
Can this be easily implemented and is it compatible with Gravity Forms?
Hello,
Thank you for getting in touch. We haven’t tested it with Gravity Form yet, but since it has standard WordPress code chances are it is fully compatible, although you would have to style it to match theme appearance. Have a nice day.
Hey,
I’ve been trying to resolve responsive banner images across devices. The header feature wasn’t working on mobile which was a major issue. Have you guys seen this?
This is really Amazing Work, I also suggest to people with same industry… Good Luck With Sale
Hi,
It’s been 7 days since I raised a ticket and replied to your comment but no response from you. Request your support.
Hello,
Your ticket is now replied, here is the answer provided:
“Thank you for updating it and sorry for the waiting here. I’ve checked your website with mentioned url, and it doesn’t seem to be any issue from the theme’s side (see attached image). The gallery is working properly, maybe you had a temporary server issue (memory limit, permissions and so on) Make sure to always test your page using more than one browser, more than one device and always clearing your browser cache, it is always nice to check server log too in order to decided if the issue is theme related or server related. Hope it brings a bit of clarification. Have a nice day.”
Hi,
Your demo link is not working. Can you please fix it.
Hello there,
Our server is down, we are working to bring everyting back. While, you can get in touch with us by email regarding support. Thank you for your understand. Have a nice day.
Hi,
I would like to know if I can have a carousel for the services section and showcase more services?
Hi,
Waiting for your response.
Hello,
Thank you for your interest in our item. Do you mean a carousel of available services in the homepage? If so we have a generic post carousel block you can place and choose to show any available Custom Post Type available in theme, including the services custom post type. Also you can use the same carousel block to build your services page. Let me know if it helps, have a nice day.
Impressive design, Congratulations GLWS 
Thank you.
Excellent theme, clean and professional. Good luck with the sales
Thank you!
good work, very nice !
Thank you!
Congratulations! Nice Work, Good Luck With Sale.
Thank you!
Congratulations! Good Luck With Sale 
Thank you!
Congratulations! Nice Work, Good Luck With Sale
Thank you!
