Web Themes & Templates

Discussion on Bjorn - Creative Agency & Freelancer Portfolio Theme

Elated-Themes

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90 comments found.

Hi, I meet this notification:

“Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

Failed to import product_tag Art Failed to import product_tag Brend Failed to import product_tag Business Failed to import portfolio-tag Colorful Failed to import product_tag Creation Failed to import portfolio-tag Creativity Failed to import product_tag Creativity Failed to import portfolio-category Creativity Failed to import portfolio-tag Design Failed to import product_tag Design Failed to import portfolio-category Design Failed to import product_visibility exclude-from-catalog Failed to import product_visibility exclude-from-search Failed to import product_type external Failed to import product_visibility featured Failed to import product_type grouped Failed to import portfolio-tag Ideas”

Please tell me how to resolve this. Thank you

Hello,

Thank you for using our theme!

Please first make sure you raise the following server resources above the indicated minimum values:

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can do that by editing the php.ini file that you can find on your server or contact your hosting service to do this for you.

Hope this helps! If there is anything else that we can help you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.



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Hello! I’m finally starting to use it! Love functionality and design!

Now I wonder – is it better to start without demo content on public version? And test on another with demo content?

But I’ve noticed that changes are not working in demo, things are getting glitchy so maybe it’s better to always try to replicate manually all elements in public version of site?

Hello,

Thank you for using our theme and for the kind words!

It should certainly be easier to simply edit the demo content rather than build the entire website from scratch. However, this is more often than not simply a personal preference.

If you do experience any sort of issue during the building process for your website, please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.

Thank you in advance!



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anabsw

anabsw Purchased

Hi, I need a clarification since I had a serious problem updating your BJORN theme to the current version.

After all the plugins were updated and then the wordpress was updated to version 5.3.2, everything went well, without problems.

But when updating the THEME BORJN it was when a ‘fatal error’ happened and the web did not look at all giving these error lines:

..

Fatal error: Uncaught Error: Call to undefined function bjorn_elated_add_meta_box() in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php:31 Stack trace: #0 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): eltd_core_map_portfolio_meta(’’) #1 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/themes/bjorn/framework/admin/meta-boxes/eltd-meta-boxes-setup.php(17): do_action(‘bjorn_elated_me…’) #4 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): bjorn_elated_meta_boxes_map_after_setup_theme(’’) #5 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php on line 31

..

Is THEME BJORN incompatible with wordpress 5.3.2 ?? Or do you need some new specifications to work (new version of php, etc ..) What has happened when updating your THEME?

I wait for your answer.

Thank you very much in advance.

Ana

Hi Ana,

Thank you for reaching us.

All our themes are compatible with the new version of WordPress. Regarding the PHP version, we recommend using 7 or more.

Feel free to take a look other server requirements as well:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them

An important note is that you have to update Elated Core plugin as well. You will find a helpful tutorial on how to update theme and plugins in the article below:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins



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Hello, I have noticed that with your theme Category Description and Tile are not show. i have tried to change functions.php file with add_action and reade the code of Bjorn theme, but without any success. Could you help me and tell me the patch to show the two item on loop category? Thanks in advance

Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.



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Just sent, thanks.

You’re welcome.



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Hi there, I like your them they are nice and modern looking. This is the 2nd theme I bought from you. I only have one question regarding a how to make a fixed menu -

I’m trying so hard to find a way to make the menu fixed and not a dropdown. Like here http://bjorn.elated-themes.com/creative-studio-home/

I’ve gone to Appearance → Menus → navigate to desired menu item and then checked wide box but NOTHING CHANGES. Am I missing something?

I’ve also checked Elated Options/ Header but can’t find any settings there to help, either.

I can’t figure out what else to do. I’d appreciate your help on this. The only reason I bought the second theme was because my first theme, April, was removed by the author and wasn’t downloadable anymore (not to mention it stopped working properly)

Thanks a lot

Hi there,

Checking your website we do see that you are using an outdated version of the theme. So please update the theme and its plugins, also you do have our themes options Elated Options > Header where you will be able to choose a Header type, please note that the same options are as well located on the specific page settings and if the settings for the header is set on the Page settings they will overwrite the Global Options.

We do hope this helped!



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I didn’t know my theme was out of date, since it didn’t prompt an update notification. So I had to manually update it. Thank you, that helped. I appreciate your support!

Hi there,

Glad we could help! :)



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Hello, we have noticed that only in our home page, in desktop, a blank space has appeared below footer. Could it be due to the mandatory wordpress 5.3 security update? Thanks in advance!

Hi there,

It is most likely not due to this as our theme is compatible with the latest WP version however you can always provide us with your website URL so we can check this on your end.

Thanks



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Hello there, I have purchased the theme and was looking for an option to upload custom fonts. Let me know if this is possible or not.

Hi there,

Thanks for using our theme! Please check our article on how to use custom font.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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aerg

aerg Purchased

any discount for this theme? :)

Hi there, Thanks for taking an interest You can see our themes that are on sale at this moment https://qodeinteractive.com/theme-price/wordpress-themes-on-sale/ We don’t have any active campaigns at the moment. Sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter



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Hello, I am a bit upset I had to pay for additional support to solve this issue, on top of that, when I go to submit a ticket it times out everytime. Please see this message from wordpress:

It seems the theme is causing an issue. Would you mind contacting the theme authors and see if they can help with?

This might be helpful to send them: /srv/htdocs/wp-content/themes/bjorn/framework/modules/woocommerce/shortcodes/product-info/product-info.php(175)

This is the file and the line and it seems also the plugin ElatedCore is contributing, I believe it’s their plugin for the theme.

In addition to this, I would like to know how to remove the category/info section from my shop page (see image attached). Once resolved, is it possible to be refunded for support. I find it odd I need to pay to resolve an issue that is not of my making.

thanks

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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micjat

micjat Purchased

Hi, when importing demo content as per instruction provided with template Bjorn have not been loaded at all “Oops… – Slider with alias slider showcase not found”. Please support – as I would like to import a demo site exactly as it appears on our live demo.

Hi there,

If you are missing the slider you can always import them manually.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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