Hi, I meet this notification:
“Sorry, there has been an error.
File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
Failed to import product_tag Art
Failed to import product_tag Brend
Failed to import product_tag Business
Failed to import portfolio-tag Colorful
Failed to import product_tag Creation
Failed to import portfolio-tag Creativity
Failed to import product_tag Creativity
Failed to import portfolio-category Creativity
Failed to import portfolio-tag Design
Failed to import product_tag Design
Failed to import portfolio-category Design
Failed to import product_visibility exclude-from-catalog
Failed to import product_visibility exclude-from-search
Failed to import product_type external
Failed to import product_visibility featured
Failed to import product_type grouped
Failed to import portfolio-tag Ideas”
Please tell me how to resolve this. Thank you
Thank you for using our theme!
Please first make sure you raise the following server resources above the indicated minimum values:
max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000
You can do that by editing the php.ini file that you can find on your server or contact your hosting service to do this for you.
Hope this helps! If there is anything else that we can help you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Elated Portfolio part of
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! I’m finally starting to use it! Love functionality and design!
Now I wonder – is it better to start without demo content on public version? And test on another with demo content?
But I’ve noticed that changes are not working in demo, things are getting glitchy so maybe it’s better to always try to replicate manually all elements in public version of site?
Thank you for using our theme and for the kind words!
It should certainly be easier to simply edit the demo content rather than build the entire website from scratch. However, this is more often than not simply a personal preference.
If you do experience any sort of issue during the building process for your website, please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Thank you in advance!
Hi, I need a clarification since I had a serious problem updating your BJORN theme to the current version.
After all the plugins were updated and then the wordpress was updated to version 5.3.2, everything went well, without problems.
But when updating the THEME BORJN it was when a ‘fatal error’ happened and the web did not look at all giving these error lines:
Fatal error: Uncaught Error: Call to undefined function bjorn_elated_add_meta_box() in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php:31 Stack trace: #0 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): eltd_core_map_portfolio_meta(’’) #1 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/themes/bjorn/framework/admin/meta-boxes/eltd-meta-boxes-setup.php(17): do_action(‘bjorn_elated_me…’) #4 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): bjorn_elated_meta_boxes_map_after_setup_theme(’’) #5 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php on line 31
Is THEME BJORN incompatible with wordpress 5.3.2 ?? Or do you need some new specifications to work (new version of php, etc ..) What has happened when updating your THEME?
I wait for your answer.
Thank you very much in advance.
Thank you for reaching us.
All our themes are compatible with the new version of WordPress. Regarding the PHP version, we recommend using 7 or more.
Elated Portfolio part of
Hello, I have noticed that with your theme Category Description and Tile are not show. i have tried to change functions.php file with add_action and reade the code of Bjorn theme, but without any success.
Could you help me and tell me the patch to show the two item on loop category? Thanks in advance
Please send a mail to firstname.lastname@example.org and include your purchase code and one of our agents will investigate.
Just sent, thanks.
Hi there, I like your them they are nice and modern looking. This is the 2nd theme I bought from you. I only have one question regarding a how to make a fixed menu -
I’m trying so hard to find a way to make the menu fixed and not a dropdown. Like here http://bjorn.elated-themes.com/creative-studio-home/
I’ve gone to Appearance → Menus → navigate to desired menu item and then checked wide box but NOTHING CHANGES. Am I missing something?
I’ve also checked Elated Options/ Header but can’t find any settings there to help, either.
I can’t figure out what else to do. I’d appreciate your help on this. The only reason I bought the second theme was because my first theme, April, was removed by the author and wasn’t downloadable anymore (not to mention it stopped working properly)
Thanks a lot
Thanks for using our theme and glad you like them!
You do have an option within Elated Options > Header to set your header behaviour to be fixed on scroll.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks for your reply, but I was referring to the menu not the header… The default menu is a dropdown menu (hamburger) and I want it to be open instead. I want the menu items to be visible in the header and not hidden.
This should be an easy fix but it’s not working. I’ve been trying my best to find the solution, reading documentation and looking on the forum but nothing helped.
My support has expired but I’d really appreciate your help on this seeing how I was forced to change my theme because of you guys to begin with.
In Bjorn Options > Header you will be able to set your Header appearance by choosing a Header type.
You can set it to standard and it will not expand.
That doesn’t help. Nothing changes. I cannot submit a ticket since my support is expired – it won’t let me submit the request. Is there any other way I can contact you guys?
Thanks for your reply! The website is http://mirakistudios.ca/
As you can see the menu is closed and you have to click on it to open. I want for it to be always open. Thanks!
Checking your website we do see that you are using an outdated version of the theme. So please update the theme and its plugins, also you do have our themes options Elated Options > Header where you will be able to choose a Header type, please note that the same options are as well located on the specific page settings and if the settings for the header is set on the Page settings they will overwrite the Global Options.
We do hope this helped!
I didn’t know my theme was out of date, since it didn’t prompt an update notification. So I had to manually update it. Thank you, that helped. I appreciate your support!
Hello, we have noticed that only in our home page, in desktop, a blank space has appeared below footer. Could it be due to the mandatory wordpress 5.3 security update?
Thanks in advance!
It is most likely not due to this as our theme is compatible with the latest WP version however you can always provide us with your website URL so we can check this on your end.
Hello there, I have purchased the theme and was looking for an option to upload custom fonts. Let me know if this is possible or not.
Thanks for using our theme!
Please check our article on how to use custom font.
any discount for this theme?
Hello, I am a bit upset I had to pay for additional support to solve this issue, on top of that, when I go to submit a ticket it times out everytime. Please see this message from wordpress:
It seems the theme is causing an issue. Would you mind contacting the theme authors and see if they can help with?
This might be helpful to send them: /srv/htdocs/wp-content/themes/bjorn/framework/modules/woocommerce/shortcodes/product-info/product-info.php(175)
This is the file and the line and it seems also the plugin ElatedCore is contributing, I believe it’s their plugin for the theme.
In addition to this, I would like to know how to remove the category/info section from my shop page (see image attached). Once resolved, is it possible to be refunded for support. I find it odd I need to pay to resolve an issue that is not of my making.
Thank you for reaching us!
Hi, when importing demo content as per instruction provided with template Bjorn have not been loaded at all “Oops… – Slider with alias slider showcase not found”. Please support – as I would like to import a demo site exactly as it appears on our live demo.
If you are missing the slider you can always import them manually.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $31.50
Price is in US dollars. Price displayed excludes sales tax.
Power Elite Author
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work