135 comments found.
Great theme! But, when accessing my site with a mobile device, the theme doesn’t look so wide, as it shows me big margins in the right and the left. How to make my theme wider in mobile devices? I have seen this question here, can you write here the solution? I think it will be helpful for other buyers also.
Hello,
Thank you so much for reaching out to us!
If you’re looking to shrink those margins and need some detailed help, it’s best to reach out to our support team directly. One needs to add multiple css rules for different sections to make the margins smaller. Just hop over to https://themerex.net/support/ and create a support ticket. They’re experts at this stuff and will guide you every step of the way.
Regards.
If I have 100 pictures in travel blog or fashion article or event, how this showing pictures gallery is resolved? Do you have special layout?
Hello,
Thank you for your interest in our theme!
Absolutely! For nice gallery views, feel free to use the gallery page https://blabber.ancorathemes.com/gallery/ and Essential Grid plugin included in the package – https://blabber.ancorathemes.com/doc/#plugins_settings_essential_grid
Regards.
Is there is option text under every picture?
By default, the caption is shown with the image hover. Should you require any development work related to the theme, our custom studio is available to assist you. Simply visit our website https://themerex.net/support/ and choose the “Get a free quote” category”.
Regards.
Is the Rank Math SEO plugin properly compatible with the theme? without any issue please let me know
Hello,
Thank you for choosing our theme!
The template supports Yoast SEO plugin. As for Rank Math SEO, we have not tested it with the template. However, you may try using the plugin with the theme. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, can I run Ads on it? and where ?
Hello,
Thank you for your interest in our theme!
Sure. If you already advertise on Google, all you need to do is add a piece of Google remarketing code, also known as a tag or pixel, to our theme so that visitors can get added to your remarketing audiences through browser cookies. You can customize the code for different pages to correspond to more defined categories. Our core plugin has the required functionality. Please review the screenshot – https://prnt.sc/RCYECU5RR9HI
Also, you can add plugins created especially for ad purposes to our themes.
We would advise you to consider these themes for Google Adsense use:
1. Qwery theme – our bestseller at https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687 with numerous skins and possibility to add banner ads
2. Kicker – an amazing template at https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844 The theme allows you to add the Adsense code for each banner in the Item options of each post: https://prnt.sc/14hrdb2
Regards.
I can’t edit layout menu with elementor please the check
for startup theme
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Hi, could you please check the downloadable version of your theme? You note it is is the v1.9.4 but when I download the theme it has the v1.9.3. BRs
Hello,
Thank you for letting us know! We will fix this shortly.
Could you please submit a ticket into the “Pre-sale questions” category at https://themerex.net/support/ (it doesn’t require support renewal), and our Support team will provide you with the v1.9.4?
Regards.
thanks
Hi, I sent support request 4+ days ago, no answer yet, how much does it take?
Hello,
Thank you for contacting us!
Unfortunately, we are not able to locate your support ticket in our HelpDesk at https://themerex.net/support/ Could you please provide the ticket ID? I will check it.
Thank you!
your purchase code is invalid. Cannot install the theme. Can you please check.
Hello,
Thank you for reaching out to us!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
Dear Support Team, I am interested in the guest posting feature. Could you please give me more details on how is this achieved? Is it a built in functionality? or are you using a plugin to achieve this? Kind Regards
Hello,
Thank you for your interest in our theme!
The template supports the default WordPress user roles. You may give a user a certain role allowing them to publish posts – https://wordpress.org/support/article/roles-and-capabilities/
To mplement guest posting an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hi,
We are not able to edit our homepage lately because it just keeps on loading. I already tried increasing php memory, update php version, clear cache, disabled all plugins except elementor, update plugins/themes, used parent theme instead of child theme, checked SSL settings, clear all revisions and reinstall elementor. But nothing seems to work.
The only time it worked is when I used Hello Theme by Elementor. And when I did the safe mode, some elements went missing like the blog post slider widget and other post widgets that we have in the homepage. I attached the screenshots for safe mode and homepage loading. If I edit the header, the elementor loads properly.
Can you help us with this?
Thank You!
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Why does my review keep getting deleted?
How can I make it similair to Men’s style skin?
Hello,
Thank you for contacting us!
Please ensure that the plugins and demo data are installed correctly. This is the guide – http://blabber.ancorathemes.com/doc/#installation_theme_installation
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi team, please could you let me know if you have a native AMP version of your theme and starter sites / templates? Are we able to see an AMP preview on any of the theme URLs?
Hello,
Thank you for your interest in our theme!
Unfortunately, there is no AMP version of Blabber theme. But we would recommend you to check Kicker theme with lightning-fast loading speed on mobile with Accelerated Mobile Pages at https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844
The pages load quickly and help visitors get information without distractions. Please review https://kicker.axiomthemes.com/this-is-what-physical-therapy-can-actually-solve/amp/ Here is the detailed information -https://kicker.axiomthemes.com/doc/#plugins_settings_accelerated_mobile_pages
Regards.
I am unable to create custom header and footer on the theme ! I need your team that why the website design is breaking while creating a custom header or footer using of elementor !!!
Hello,
Thank you for getting in touch with us!
Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
can this theme install on multiple domains with same license ?
Hello,
We appreciate your interest in our theme!
One theme license can be used for one website/domain only. But you can easily set up the site on a test domain for development purposes and when finished move it on the proper site/ activate it on the new domain with no problems. For more information, please check http://blabber.ancorathemes.com/doc/#general_information_license
Regards.
Can I customize your theme with Elementor? Can I customize the installed theme with Elementor?
Hello,
Thank you for your interest in our theme!
Sure. The theme supports Elementor page builder. Besides, we are working on the update. The new version of the theme with the fix will be released in a short while.
In case you come across any difficulties, our Tech support team are always ready to help you at https://themerex.net/support/
Regards.
Can I customize your theme with Elementor? Can I customize the installed theme with Elementor?
Hello,
Thank you for your interest in our theme!
Sure. The theme supports Elementor page builder. Besides, we are working on the update. The new version of the theme with the fix will be released in a short while.
In case you come across any difficulties, our Tech support team are always ready to help you at https://themerex.net/support/
Regards.
Hi I got the same Fatal Error and Elementor was the issue. The error was Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ ..... public_html/wp-content/plugins/trx_addons/components/api/elementor/elementor.php on line 705. I too had to downgrade to version 3.5.6 and that got my website back. Because our support has expired, I could not even get to get help from theme support. Please correct this issue as it is related to the theme add-ons. I should not need to pay to extend my support for this to be resolved.
Hello,
Thank you for contacting us! We deeply apologize for the delay!
Our Tech support team will gladly offer you a quick fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.
Regards.
Hi, I got a Fatal Error after upgrading to Elementor 3.6.0 from 3.5.6. I have downgraded back to 3.5.6 and now the site is usable. I just wanted to let you know. Here is the full error message https://ibb.co/dQRzGJx
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Great theme! But, when accessing my site with a mobile device, the theme doesn’t look so wide, as it shows me big margins in the right and the left. How to make my theme wider in mobile devices?
Hello,
Thank you for getting in touch with us!
Our support assistance is provided via support tickets only. Could you please submit a support ticket at https://themerex.net/support/ and get qualified help?
Regards.
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