96 comments found.
How can I disable the stupid menu? THERE IS NO OPTION TO DISABLE IT. I have installed startups demo, and the stupid “Menu” is there, I want it completely disabled as I only want to keep it as a blog.
Hello,
Header is implemented using Layouts feature and fully customizable: http://blabber.ancorathemes.com/doc/#layouts_descriptionPlease navigate to Layouts> Header Default> Edit with Elementor and delete Menu shortcode
Best regardsOn how many sites I can use this theme?
I have 2 sites, its another thing. and other themes usually comes with 3 sites per theme, and especially its very useful to check the theme in local before updating new theme to a live site
You can install the theme on your test/development server for testing/development purposes (this installation should not be available to the public). As soon as the project is ready for moving to another domain, you can disconnect the license and activate the theme on another domain.
Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab: http://blabber.ancorathemes.com/doc/#domain_disconnection
Regards.
Hi, can you process my refund request? I submitted it couple days ago
Nice theme. Is it working with elementor pro (for custom header, global widgets….)
Hi there,
The last 2 times I’ve updated the theme: it completely breaks the website. – Then I have to revert to backups.
I make sure to update all Plugins it asks me to. ..and have tried removing any Plugins which didn’t come with the theme.
Also, clicking:
‘Elementor Data Updater – Database update process is running in the background.’ Results in: ‘There has been a critical error on your website.’Many thanks in advance, hopefully you can help :)
Hello,
Thank you for contacting us!
Please submit a support ticket at https://themerex.net/support/. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body. Our Tech support team will help you as soon as possible.
Regards.
Brilliant, will do – thanks 
I have a purchase code that is now getting a message that the code is not valid. I had used it for a site and the theme was activated using the purchase code I received. I deleted wordpress, to reset my site, and now the purchase code is not working. Tried to send a message through support, but since the purchase code is coming up as not being valid, I can’t open a support ticket! Theme is Blabber, what is the quickest way to get this resolved?
Hello,
Thank you for contacting us!
Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab.
Looks like you have managed to activate the theme. If the issue persists, please let us know.
Regards.
Hi, I would like to ask whether the latest theme v 1.6.2 is compatible to the latest WP 5.6?
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.6. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://blabber.ancorathemes.com/doc/#installation_theme_update
Also, please make sure that the following option is disabled in the Theme Panel – https://prnt.sc/vz19v2
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
My purchase code gives an error saying purchase code is invalid and my support has expired and i am unable to raise a ticket. Just for this one question i do not want to extend the support. Can you please reply Author. Thanks
Hello,
Thank you for choosing our theme and contacting us.
In case the Purchase key was used multiple times within the short period of time the activation may fail. This is done to prevent using a license for multiple projects.
Also if you would like to change domain name, purchase code should be deactivated on old domain before using it on new domain name:
https://themerex.net/wp/purchase-code/If you have no access to your old website, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/ – our Support assist you with deactivation.
Thank you.Hi thank you for the reply and support. The issue has been solved now.
Regards
The pages I made using Elementar are now showing up as blank pages, and when I try to edit them and choose edit with Elementor, it just gives me an error saying preview not loading. Other pages and everything is fine, just the pages I made with Elementor are blank.
I’ve also updated all plugins, tried using the new version of the theme – nothing fixes it, please help.
Just managed to fix this by going to Themerex setting and switching off asynchronous js loading.
Hi,
When I log into WordPress the site it works perfectly. But when viewed in incognito or as regular view everything is completely messed up and I have no idea what’s going on to try to fix it.
I’ve attached two screenshots of the homepage as an example, but it’s the same across all the pages, unfortunately.
Anyway to fix this?
Hello,
Try to disable all third-party plugins, clear browser’s memory cache and re-check.
If issue is still presented, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/ – our Support look into that if there is theme related-issue.
Thank you.
Happy New Year!Thank you! It was a plugin
Hi, is your latest theme version compatible with latest WP 5.6 version? thanks in advance.
Sorry, this is a duplicate question, I have already asked 2 weeks ago but have forgotten.
I have a purchase code that is now getting a message that the code is not valid. I activated it on a site then deleted it before I could even really setup the site, because I had a small problem with bluehost. I deleted the wordpress site, to reset code and then try building a new site, and now the purchase code is not working. Tried to send a message through support, but since the purchase code is coming up as not being valid and support is expired, I can’t open a support ticket! Theme is Blabber, what is the quickest way to get this resolved?
Hello,
The difficulty you faced happened because the license key was not disconnected before re-installing the theme or Wordpress: http://blabber.ancorathemes.com/doc/#domain_disconnection. Our Tech support operator has manually disconnected it on our end. Feel free to activate the theme again now.
Regards
How can I change the order of how posts are pulled on the homepage Widget:Slider? There seems no way to control the order by which the posts should appear and it is defaulted to most recent. I want it to be random ordered.
Hello,
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
The twitter button to tweet is never worked, when clicked page open and say REFRESH! I refresh and nothing is there FB and other buttons work.
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check it.
Regards.
rtl? Arabic?
Hello,
Thank you for your interest in our theme!
Our theme supports RTL text direction (for Default skin only). Please check the demo at http://rtl.blabber.ancorathemes.com/
Regards.
Wow loto demos which do you think would be close to the Medium.com style? mutli author style
Hello,
Thank you for your interest in our theme!
The main skin at http://blabber.ancorathemes.com/ will be a perfect solution. It is the closest to your website style. In case you require membership functionality, our Customization studio can help you with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
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