Reviews for Black Label - Fullscreen Video & Image Background

Reviews for Black Label - Fullscreen Video & Image Background

Cart 4,461 sales
Well Documented

368 Reviews

for Other

Poor documentation, must be experienced to customize it, YT/vimeo videos don't auto-play (documentation says so p.46 "Video Autoplay: If you want the video to start play automatically."), finally last update "15 January 2020", filed a petition for reimbursement

for Customer Support

2 weeks to address a bug question. The theme is nery nice but a purchase with such a support is useless

Absolute trash. Error messages on a 60 dollar theme on something as simple as the basic "customization pages" is not acceptable.

for Code Quality

This theme is waste of money, on fresh Wordpresssinstaltion it dosn work, I can not recommend, moreover no answer from Autor

for Documentation Quality

Very thin documentation . No details , there is very generic info like installing theme etc, not much detail about the theme. They need serious work on documentation and comment reply time, any good theme developer should reply within 24 hrs max. Thanks

by LC - Greece 7 years ago

for Design Quality

by IG - Canada 7 years ago

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