This author's response time can be up to 2 business days.
Hi. I really liked how the theeme looks like and think on having it for one f my projects.
And I have two pre-sale questions.
1. Can this theme be modified to be multy-page?
2. Do you have plans to upgrade it (eg. new versions of VisualComposer etc.) ?
Thanks for showing your interest in our theme.
Please find our feedback on your questions:
1. Yes, it can be, but you need to do custom coding for that as that will not be covered in support.
2. Yes, it will be updated soon.
Lithemes Support Team
Hello. We have purchased last summer your theme. These days we had the need to make our site multilingual but although we tried everything we just can’t make the footer to change language. Is it something we must add? Is it a bug? I don’t know but we really need to translate the string that comes from the customizer. Is it something we must do? Thanks in advance.
Please generate a support ticket from our support portal. If it is not allowed to you, please email us all your details having wp-admin credentials. Our development team surely assist you.
Hello, I’m interested in the Blackair theme for one of my client. I also have a pre-sale question that might sounds stupid. Anyway, I saw that you’re providing the theme in black or white. Is it an option in the backend that allows the admin to switch form black to white? In other word does my client have to choose between black or white before to buy your theme?
Thanks for your interest to buy our theme.
No, there is no need to choose before you buy as you will get both the options in theme in Customizer i.e. Black & White. You can use it as per you requirements.
Looking forward to your buy.
Is the theme easy to keep updated with plugins? Is it compatible with latest version of Wordpress 4.9.x?
Please generate a ticket from our support portal. Our Dev team surely assist you with resolution.
does this theme have a one click import feature ?
Thanks for your interest in our theme.
We use WordPress importer instead of one click installer and the same is easy to import. If you have any query after purchase, our Tech team surely assist you with that.
Not w3c valid https://validator.w3.org/nu/?doc=https%3A%2F%2Flithemes.com%2Fblackair-wp%2Fwhite%2F
Hello, I was interested in purchasing the WordPress version of the Black Hair theme. Are you still supporting this? I noticed the live preview is no longer working. Thank you!
Yes, we are supporting this.
Right now our server team is working on some upgradation work which will be completed very soon.
Please bear with us!
We have bought your theme and need to be adding simple consent (acceptance) check boxes to the email forms (contact forms) as part of our GDPR compliance.
there seems to be something overriding the normal checkbox appearance in your CSS styling, could you please give some advice on how to sort his out. thanks
We have responded you on support ticket portal.
Hi, I have send a support ticket because the contact form dont work right. I have to add a checkbox but this is not working. Any news on this how to resolve this issue? Also the vc dont work right. I cant save the changes I made.
We have responded you in Support ticket.
Kindly check it.
How long does it take to get a reply back once ive asked one via support?
Generally, it takes 24-48 hours. But due to week end, it might take more sometimes.
For your ticket, we have responded you on support portal.
Can I Import the Demo/Live Preview to my site?
hello there, Will this theme be updated for the new Wp 5.0.2 etc …
Can we import the demo data on this theme? If so how.
Hi, just bought the theme but how to import the demo data on the theme? Seems like the import function is broken with this template? Everything seems to be a placeholder?
There is a large black empty space in our footer. How do I get rid of this.
Hello … I have asked a question several months ago .. and I can see that no other comments have had any reply from you since then. What’s the deal ? I hope you are still in business ? Your theme has not been updated for 2 years … and We need to know if it will work with the new version of WP and Possible issues with Gutenberg and Visual Composer.
Please reply !!!
Hello, I want to buy the theme, but saw that the theme has not been update till 2 years ago, and no-reply from his author, I don’t want to take a risk.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Price is in US dollars. Price displayed excludes sales tax.
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work