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Discussion on Blacksilver | Photography Theme for WordPress

Discussion on Blacksilver | Photography Theme for WordPress

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250 comments found.

enomen

enomen Purchased

I have a problem – for some reason some of my headings have changed colour and font completely randomly. When I go into the backend of the site and edit with Elementor everything looks as it should be, but when viewed live there are these strange changes. https://alarumproductions.org.uk/ If you scroll down the page, all the headings have changed to blue where they should be black – but if I go into edit the page, they’re all black. Please advise!

Hi,

If you see a difference in admin and live then it should be caching. In admin mode caching plugins don’t apply changes to the page output.

We can see you’re using a caching plugin from page source. So this is likely what is happening. Could you check by purging cache to see if it corrects. You might need to delete browser cache and reload afterwards as caching plugins can instruct the browser to keep cache for longer as well.

If this still doesn’t resolve then send us an email through out profile page. Do include the information you’ve posted above for our support to help.

Here’s our profile page link https://themeforest.net/user/imaginem

Thanks

enomen

enomen Purchased

It’s fixed now – I think it was an issue with Elementor – the database update process hadn’t completed following an update. Thanks for your swift response!

Good to hear it’s working now and you’re most welcome.

Hello,

Im facing a little problem in CSS. I added my mistake a widget section and suddenly all custom CSS that i made its not functioning anymore! Even i tried to put them in the style.css and still i cannot see any changes noting that everything was perfect before.

Please advise!

Hi,

We’ll need to understand what’s happening. Could you contact us through our profile page for support to help.

Please include site url and custom CSS element which isn’t working.

Here’s our profile page https://themeforest.net/user/imaginem

Thanks

Hello there!!! I am trying to change the color of the tab in the menu that by default comes in red but I have not been able to achieve it, could you help me please !! thanks!!!

Hi, Do you mean the underline? You can change this from Customizer > Menu Colors.

We can’t authenticate your purchase with the username. If you are working for a client then please ask to mail us via our profile for us to help further if you require https://themeforest.net/user/imaginem

Thanks

how can videos or gifs be uplaoded —which formats cab used -- have special galleries for videos or gifs?

Hi,

WordPress media library upload file types are set by the webhost. If you aren’t able to upload videos then you’ll need to ask your webhost to allow it.

You can create thumbnail galleries with the theme. You can also use Elementor video widget to create video galleries.

Thanks

Hi, I have pre-purchase question. Can the Masonry layout have spaces between the images AND can I set the width of those spaces? Thanks

Hi,

Yes, you will get gutter space control with Masonry as well as others with Boxed Grid layout for gallery.

With Boxed Grid you can control the space between the grids.

Here’s screenshot https://d.pr/i/SNtlYu

Thanks

Site Demo Import doesn’t work, it says it works but doesn’t given any errors. Worst of all I created an account on there support forum but no way to leave a support question. What do I do? Can I get a refund this is one of the least helpful sites I have purchased.

Hi,

Sorry to hear about the trouble. If it doesn’t import then we’ll need to check what’s happening. We can check and import the demo or if it still fails we can let you know how to correct it.

You can contact us in multiple methods. One is by commenting here. Or you can send us an email from our profile page. Or post to our support forum.

The support forum uses the same system as WordPress org support. You’ll need to register to post to our forum. We can’t find your username registered. If you did register then pressing the button at the top. Seen here https://d.pr/i/hMmhdE , or scrolling to the end of page will give you form to post.

If you require a refund then you can request one from this link

Thanks

Hello, when lightbox is activated,I noticed that the navigation arrows have disappeared and are marked instead by two little boxes with an x inside. How can I fix this issue? I have the Ceres template installed. Thank you!

Hi,

We’ll need to check the page to understand how this is happening. Could you send us an email with site url to the page with lightbox. Our support will help.

Here’s url where you can send us an email https://themeforest.net/user/imaginem

Do include the issue you’ve mentioned here along with site url with the email.

Thanks

how is the space manage for the client galleries? can I use space from other platform different than the hosting? hostings is expensinve. Can you do client video galleries?

Hi,

For the theme it will not matter where the images are as long as they are registered in the Media library of WordPress. The theme requests all the resources from WordPress which known where the files are from it’s database records.

If you want to move the Media library of WordPress to somewhere else then there are ways to configure WordPress for this. It will need to be done by your webhost if they provide preinstalled WordPress systems. You can ask them if they configure media library to be in a different location than the other files.

Currently the Proofing gallery is image based.

Thanks

Hello. Just a pre sale question. I want to rebuild my photograhy site from scratch again ans I will probably use Blacksilver. I use on my “old” website the Meow Lightbox Pro plugin. It is possible to use this Meow Lightbox and disable a integrated ilightbox in the Blacksilver theme.. The Meow plugin uses this “trigger settings ” to open a photo in the Meow Lightbox: .entry-content, .gallery, .mgl-gallery, .wp-block-gallery Is there a trigger that can be used for Blacksilver? So not I will stay with my old theme, sadly… Thanks Henri

Hi Henri,

We could not find a Javascript API for the Meow Lightbox Pro. For certain theme functions we will need to initialize the lightbox manually too. Javascript documentation will allow us to use a steady method which will not change in future versions. The current lightbox provides all the features you see in the theme. Such as the gallery filterables that cycle the lightbox among the filter chosen. That’s dynamic and will require a lightbox with Javascript API. Just CSS selectors won’t be enough for them.

Thanks

Hi there. I’m interesting in purchasing this theme, but I have a couple interests I was wondering could be implemented.

I like how a site like Pixieset lets users mark a photo as “picked” while scrolling through the pictures one by one while in slideshow/fullscreen. Is it possible to add an icon to mark a photo as selected in the top with the other icons (enlarge. play slideshow, download)? Instead of having to exit out and scroll to wherever the corresponding photo is? This would greatly help when many photos are similar during proofing and will be more user friendly/efficient for clients.

Can the download button removed from the corner in proofing?

Would it also be possible to have a marker in the corner of the “picked” photos, such as a tab/heart/or check mark? So it can be represented at a quicker glance. Not a big deal, as there are designated sections of “Selected” & “Rejected” photos, but it would be a nice option when scrolling through all photos.

Thank you!

Hi,

1. Happy to say that the feature to choose images from Lightbox has been added. It was added in a scheduled update for the weekend and coincided with your request.

If you check the Proofing set and open an image in the lightbox, you can see the like button at the bottom right corner. The images can now be selected/deselected without leaving the lightbox. Here’s a screenshot https://d.pr/i/cq6qKX

2. Sure, the download button as well as the other buttons in the lightbox toolbar can be removed from Customizer.

3. We’ll note the request to have the chosen photo marked without hover. Currently you can use the filters to see the chosen photos as you have mentioned.

Thanks

Great to see that feature coincided with an update and I appreciate the swift response, as well as noting requests. Thanks, I hope to get the ball rolling soon.

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