This author's response time can be up to 1 business day.
how do you get LATEST products to appear on the homepage? Woocommerce (Blanco wordpress)
Hi,You need to mark the product as NEW one and it will be displayed in Latest Product slider.
Is it possible to click on the slides themselves without the button?
Unfortunately, it is not possible to impelement.
Nevermind. Figured out how to do it. Theres an option within the slider settings to add a link.
I’m receiving this message where my slider should be:
LayerSlider WP: jQuery Transit issue
It looks like one of your other plugins also uses jQuery Transit and loads an extra copy of this library which can cause issues. Please navigate on your WordPress admin area to edit this slider and enable the “Put JS includes to body” option in your Global Settings under the Troubleshooting section.
How do I fix this? I don’t see a troubleshooting section?
I’m trying to present to a client by Monday and the slider doesn’t work. Is there a way to fix this?
You need to go to Slider Settings and do as it mentioned on the message.
I dont see a troubleshooting section?
You need to go to Layer Slider settings>choose the right slider you use>Global Settings>Troubleshooting
Great template, thank you!
Is it possible to add an additional tab around the custom settings (where the description area is)? We need another tab for each product. I know you have custom tabs but that affects all pages on a whole. We need it for individual products.
Thank you for any help.
Hi,If you want to add third tab you should make changes in wp-content\themes\blanco\code\product.php (adding tab fields in admin panel) and wp-content\themes\blanco\woocommerce\single-product\tabs.php
New item does not display in home using the shortcode, i’ve submitted a ticket 2 days ago, what can i do in this case?
i am using v 2.5
Ticket no.: #LRL-407-27559
Hi,Have you marked the products as NEW one in admin panel?
hi, i just submitted a ticket regarding product page sidebar.
Hi,Please, name your ticket ID.Regards
WQE-423-69228, looking forward to the answer
We will reply to your ticket in 48 hours. Thanks for your patience.
The sizing guide is not working, and I need help!
Our theme update will be available in 2-3 days.
Social Share – Can anyone or Theme8 recommend a plugin or what to do with Blanco, to add a social share button/s for FB, Twitter and Others? Tried the various ones on offer, but not work properly or allow a product page to be shared? Apart from this the theme is spot on.
Hi,If you are using Woocommerce plugin, you may implement this with its features.
The blanco menu is currently set at: Home, Shop, Typography, Blog,
Contact Us. All the products are burried in the menu ‘Shop’.
Is there a possible way to change the menu into: Skirts, Jeans, Tops, T-shirts, Sales instead? And then each menu is selling different types of clothes?
Hi,Yes, you may include your category names in the Menu.
Can you make a mega menu like this.. if you go to shop.. http://dazzlingdivadesigns.co/
Hi,Unfortunately, this is impossible to implement.
Hi, the support page is not working, so I decided to post here. The Sizing Guide is no longer showing up. Do you have any tips on how to fix it?
Thanks, great theme!
Hi,Our new update will be available in a few days and this issue will be fixed. Thanks
Hi.. i have disabled the Cloud Zoom for products & Woocommerce lightbox for product gallery but when i click the gallery image ut still show the lightbox. How do i disable the lightbox for gallery image
Hi,Unfortunately, it cannot be done in our theme. If you have disabled the Cloud Zoom the Light box will be enabled.
The Layer Slider is not working, when I try to use it, I get the following,
“LayerSlider WP: old jQuery issue It looks like you are using an old version (1.10.2) of the jQuery library. LayerSlider requires at least version 1.7.2 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.”
I have tried the following ” Layer Slider settings>choose the right slider you use>Global Settings>Troubleshooting and putting JS in the body and it is still not working
Hi,Please, contact us in http://support.8theme.com and we will send you the new Layer Slider version.
Is there a way to reduce the amount of space between the Latest Products and the Prefooter Widget area? See CortneyDryden.com
Hi,Make changes in style.css file. Line 1267#prefooter change into your height; margin-top:60px
I’ve changed the main colors of the site within the Blanco theme options, but the twitter links and arrows over the slider are still red. How do I change those colors?
Hi,Change twitter link in
style.css line 1309
twitter quotes – png image, edit in Photoshop. Slider arrows are also the images Regards
Thank you! AMAZING support So once I change the png in photoshop, what do I put in place of images/quote.png?
You need to replace the image in the theme files, previously inspecting its path.
hi when i try to preview this theme it says bad gateway?
Hi,Sorry for inconveniences. As we are working on development now, the theme will be temporarily unavailable.
If you are having problems getting the layerslider to work and your using WP 3.6 it is because you need the newest version of Layerslider and this theme does not include it. I contacted 8theme several times and got no reply about providing the updated slider. After purchasing the new version myself at an extra cost of $17.00 (via pay pal) it now works great.
Disappointing such a great theme, but the biggest part of it is the slider on the front page and it should work right when we download. I wasted a lot of time trying to fix the problem.
Hi,We now about this issue, we will update the Layer Slider version in our next update.
please answer to me
View Ticket: #IEK-744-78608
thank in advance
Hi,We have answered to your ticket.
1. why are the product images being cropped to 307×400px if I’ve set the image thumbnail size to be 300×300? If I need the main product image to be 400px where would I set that?
2. how do I remove the Layer Slider? It’s causing CSS warnings, but can’t be uninstalled in the plugin area.
I tried setting the “Single Product Image” option to 330px (my new desired size), tried doing the same in the media settings, tried regenerating the thumbnails and nothing… the image stay at 307×400px. How do I change this?
One more thing – will I be able to seamlessly update from 2.3 to 2.5? Is it a matter of uploading and overwriting old theme files?
Hi,You need to set the image options in Woo Commerce settings as it mentioned in our documentation: http://8theme.com/demo/blanco-wp/docs/index.html#!/wp_e_commerce_settings, You may also upload high-resolution images and they will be inscribed in the image layout.
Download the zipped package from ThemeForest and extract to your desktop. In the extracted package you will find Blanco_Theme_v2.5.zip file which is the Wordpress theme.
Extract Blanco_Theme_v2.5.zip file and upload the extracted folder to /wp-content/themes/ folder on your server. We recommend you to make all the changes in custom.css file, so in the future do not lose them while update.
Is there a way to remove Layer Slider and Envato WordPress Toolkit plugins? Can I just delete them?
You may remove these plugins via FTP. Just for your information: in our last theme version Layer Slider is updated.
Hi posted a ticket via the support system a week ago, but haven’t received a reply.
Could you please look into ticket # CYH-785-70892
Many thanks in advance
Hi,We recommend you to update our theme.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author