This author's response time can be up to 1 business day.
Do you have a child theme already made?
You need to create Child theme manually if you want to. http://8theme.com/demo/docs/blanco/index.html#!/child_theme
Planning to implement mega menue?
Unfortunately, we do not plan to implement this in our theme.
Hey how can i do in order for more than 24 products to show on a single product page? I am using wordpress..
Do you want to show them on Shop page or Single Products Page (where exactly)?
on shop page please. I dont like when a customer has to go through 100 pages to see all the products. I use woocommerce on wordpress.
You can set the products quantity in Settings>Reading>Blog posts show at most
It’s hard to add new modules of payment, like Pagseguro from Brazil?
Currency is the WooCommerce feature. Please, address WooCommerce settings
1. is possible change the font of all template?
if yes then what I have to do
2. I want to make the register more clear, I don’t want to show anything more than the form of register, I don’t want to show the search button, meta, archives that things from the left of the page.
For detailed information please, contact us in support http://support.8theme.com with your site link. Thanks
Can you please tell me how i can change the language to spanish on this site, also i need to use a specific currency peruvian soles, is there anyway i can do this?
If you want to translate our theme, here are the instuctios: http://8theme.com/demo/docs/blanco/index.html#!/how_to_translate
As for the currrency, this is WooCommerce feature
Ok, and where is “languages folder (/wp-content/themes/blanco/languages)” do you mean in the download or in wordpress itself?
and where is the po file in spanish?
You may contact us in http://support.8theme.com and we will provide you this file. Thanks
just got a message saying that you were awaiting a response so i’m pasting it again here:
Its strange as some of the images do not respond well on some devices. I’m going to check again on Monday.
The 6 colums are a bit squeezed at the moment…what code would we use to make it 4 columns?
It will be better if you contact us in support http://support.8theme.com with all the details.
Seriously, I did that 3 times, and every time, I got a messages back after saying that I hadnt responded for 48 or 72 hours, and eventually the ticket has been closed. Can you come back to me on these points please.
Ok, please, specify your ticket ID
We have replied to your ticket on the 21st of January.(You should edit footer.php and also css styles. We recommend to use custom.css file (create it in theme directory and enable in theme settings) if you need to make css changes and create child theme http://codex.wordpress.org/Child_Themes if you need to change theme files.)
Yep, and i’ve tried and failed to reply to that 3 times. I’m no good with CSS, and that bottom area of 6 columns looks very squashed. What is the exact code I need to change it to 4 columns?
We have opened the ticket and will leave the reply soon.
How do i get to rows of products to appear on my home page for woocommerce version? i want to set it up the way you guys have the demo.
Please, specify what rows do you mean? Latest products and featured products?
right now i have [etheme_new title=”Latest Products”] what is the code for the other row and how to i flag my products?
To enable the Featured Products on your Home page insert the shortcode [etheme_featured] and on your list of products, on the right hand side, click the star icon to set the product as a featured product.
I want the featured product row to appear, i inserted the [etheme_featured] but the products arent showing up.
On your list of products, on the right hand side, click the star icon to set the product as a featured product.
Hello i’ve open new ticket for 10 months old bug. After order and payment confirmed, costumers will be redirect to the recent orders page, but the page seems to be affect to a old bug that i’ve discovered 10 month ago and never fix it.
In the ticket below you can check 2 attached images, where can see what i mean, please help me i need support about this annoying issue
TICKET ID: QFB-612-79318
Ok, thanks. Will review that ASAP
Please help me, no reply to my ticket at this time.
We have replied to your ticket.
yes but not solved my problem, please i need help
We will review that issue better using your credentials. Provide us also FTP access. Thanks
Ticket update with FTP access details
my problem is still not resolved…...
Please, check the respond to your ticket. Thanks
How can I change the menu font?
Have you tried to change it via Theme options?
The first category in the CATEGORIES list will expand automatically when opening the shop/product page.
How to make it stays collapse when you opening the page? Thanks!
You may close the first category by changing this file: blanco\js\script.js
Comment out line 233 jQuery(’.categories-group.has-subnav:first’).addClass(‘opened’).find(‘ul’).show();
I wan to add a 1px black border to the images on the product page. How would I go about doing that?\
Also, if I want to change the product descriptions so they are not in all CAPS, how would I do that?
Will you be so kind to provide the link to your site? Thanks
www.imrp.org is the test site.
one other question, is making the nav bar a solid color easy to do? Something similar to this site: http://www.modernvintageboutique.com
Please, contact us in http://support.8theme.com. Thanks
I sent a ticket hope get an answer as soon as possible.
Ticket ID: HCQ-785-64875
Thanks for the ticket. Review that ASAP
hello i want to ask.
I want to install wordpress theme but now can not because it is version 3.8.1 while the theme is up to version 3.8
? thank you
Yes, you may update your Wordpress version.
I want to buy this theme but I want to know how to change all default language english to local language permanently (except admin dashboard) and local currency ?
I hope this theme support for this requirement with easy setup.
Thanks for your interest. You may translate our theme using these instructions: http://8theme.com/demo/docs/blanco/index.html#!/how_to_translate. As for the currency – this is WooCommerce feature.
This theme so good to look for but is there theme language customization on admin page to do that ?
I mean compared with ShopperPress theme – no offence – out there with their language customization on admin page including text on button, all notifications, etc but it’s more expensive to my budget.
There is no such option in admin panel. Read this article about WordPress translation http://codex.wordpress.org/Translating_WordPress
And also look at this plugin that will help you to translate your content https://wpml.org/
I don’t why but the Blanco Installation is too slow, is it possible for you to check it out?
Can You Help me please?
Please, contact us in support and provide more details about the process of your installation.
I hope you can help with two issues
1- On the shop page, can I change the default sort to newest, instead of default. http://www.oneinamelon.com.au/shop/
2 – On the shop page, can I exclude a category?
Thank you for contacting us.
1. You can change this option in admin panel -> WooCommerce -> Settings -> Catalog -> "Default Product Sorting”
2. Sorry, but there is no such ability in our theme
Have you already answered a question on how to center the logo on this theme ?
Im speaking about the header logo to be specific.
Could you specify where did you ask this question?
Hi there, I have been trying to make sub menu’s for my “top” menu names. I have created a new menu, added in pages, and have set this to be the top navigation menu. I am able to drag all of the pages I want in under appearance>Menus. For the one I want to be a sub menu I drag it slightly to the right and under the main menu heading – they then show the “sub item” note when positioned in the menu.
The pages I want to be sub menus I have also tried naming their parent as the main menu page name.
Still no luck I can’t seem to get this to flow through to the actual menu.
Please, create a ticket on our http://support.8theme.com and provide your web-site link we will take a look at your navigation
in the since of the page there is write :
“Loading the content… Loading depends on your connection speed!”
and blanco doesn’t appear in all the site.
there is write on Dashboard running Blanco theme. but doesn’t work.
could you help me please.
this is the link, many thanks https://dunnas.it/shop/.
Please, contact our http://support.8theme.com and provide all your web-site information.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work