ThemeMakers

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347 comments found.

You hel file istallation is bad, this link not work

One-click-demo-install http://www.screenr.com/8yI7

JackTM

JackTM Author Team

Hi there,

Sorry for the inconvenience, currently we are working on updating the theme docs and these will be available within today, as for now you can use this video instructions for reference since the installation process is the same. If you would need our further assistance regarding this matter please create an account on our forum, submit a ticket there and our support guys would be glad to assist.

Regards,
Jack

The installation is not friendly, is o complicate

JackTM

JackTM Author Team

Please review my reply above.

Regards,
Jack

Hey what is wrong with this theme Im trying to add pictures and every time its showing some image that says NO IMAGE. How do you fix this

JackTM

JackTM Author Team

Hi there,

this issue could be caused by different aspects and I would recommend you get in touch with our support team so they could check on it and would help you getting this issue solved. You would need to create an account on our forum, submit a ticket there and our support guys would be glad to assist you.

Regards,
Jack

Hey the slider is not installed. I write to support but nothing! Please solve this issue or i ask for a refund.

JackTM

JackTM Author Team

Hey Antonio,

You were advised to submit a ticket by following this link since we provide support via support ticket and we still have not received any of your tickets, so please cooperate with us and follow the advise for submitting a ticket and our support team would be glad to assist you with all issues you faced.

Regards,
Jack

I log on to the Admin part of the website and every time I try to click Theme Options it takes me to another page that says “You do not have sufficient permissions to access this page.” This is new and just started happening I have checked my log in and I am set to administrator is there something I can do to fix this?? please need help on this.

JackTM

JackTM Author Team

Hi there,

Please be advised your support period is expired and you might be using an outdated theme version which could be a culprit of this issue you experience, so we would recommend you to renew theme support for getting further support and ability to update the theme as well, and once you got it renewed please submit a ticket on our forum and our support guys would be glad to assist you with all your inquiries.

Regards,
Jack

Hi,

Is it possible to remove the revolution slider from the home page completely? Can you let me know how I could do this?

Thanks, Prince

JackTM

JackTM Author Team

Hello Prince,

Please be advised we provide support via tickets so please create an account on our forum, submit a ticket there and our support guys would be glad to assist you with all your inquiries regarding altering the theme.

Regards,
Jack

Hello,

I recently installed your theme on my website and want a static page as “home” with three columns. I’ve done that before so I tried to add 3 columns but when I update my page it is not there. Also I cannot add a youtubelink (on other pages it works fine with your recommended plug-ins) to one of the colomns. My columns do not show any content. Could you please help me?

Thank you,

Mariska

Hi there,

Yep, we have seen your post on our forum in the Blessing theme section, but we would need you to submit a ticket with access details provided in order to troubleshoot on this issue. Please try to login directly on the ticket submitting page by following this link(through login form on the right sidebar) with the same account you have initially created.

Regards,
Jack

Hi Jack,

That’s what I am trying to say. I can not log in!! Help me !

Hi Mariska,

Please check your forum post in this thread, it was replied about 4 days ago. In the PM I provided with some instructions to follow from your side. Please check and let me know if that works for you.

Regards, Alex

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