Web Themes & Templates

Discussion on Blessing | Funeral Home Services & Cremation Parlor WordPress Theme

AncoraThemes

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115 comments found.

Hello,

Please specify your question.

Thank you in advance.

Can the colors be changed and images?

Hello,

Thank you for your interest in our theme!

Sure, you can change all images and colors.

Best regards

Hello, I updated to the newest version today (because my provider only support php7 from now on) and I determined that the (responsive) submenus arent working on IOS devices and Win also (on Win I triggered the responsive theme with extended zoom).

I also tried your demo version here on themeforest and the submenus arent working there also.

You can see the arrow on IOS device but you cant click it so that the submenu extends.

I also tried to create blank menu items with no link behind them and added submenu but I also didnt work.

e.g. Menu: A – A1 – A2 – B … Greetings, Andy

Hello Andy,

Please submit your request to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ and provide your purchase code and website details, so we’ll take a look.

Thank you in advance.

Hello, two questions.

1. How can I remove the author section at the bottom of an obituary post? 2. How can I make the feature image of an obituary post smaller on desktop and tablet?

Thank you!

Hello,

1) This info is displayed if Biographical Info is specified in Users> Admin user> About Yourself> Biographical Info

Remove description from Biographical Info field and author section won’t be displayed.

2) Try adding this code in Appearance> Customize> Additional CSS:

@media (max-width: 1024px) { .single-post .post_featured { width: 70% !important; } }

adjust width value as you need.

Best regards

That didn’t seem to work. Is there a way to hide the featured image in a post, then I can add an image in the body instead?

Lastly, how can I turn off the lightbox when clicking on the featured image on a post?

Thanks again, great theme!

Hello,

Sure, add this code in Additional CSS in order to hide featured image on single post: .single-post .post_featured { display: none; }

Once featured image is removed there won’t be lightbox and you can add single image added to body without on click action.

Thank you.

Mvrinc

Mvrinc Purchased

hello, how should i enable comments box? i cant see it, please check it:

http://funeral.jbosolutions.com/judith-balene-2/

Hello,

Please provide your website details at https://ancorathemes.ticksy.com – our Support team check the settings and assist you.

Thank you in advance.

I can´t import the Demo Date. I always get this error message Only the thumbnails are imported

undefined Error load data from the file ‘http://demofiles.ancorathemes.com/blessing/default/users.txt'. Please, try again!

Error load data from the file ‘http://demofiles.ancorathemes.com/blessing/default/theme_mods.txt'. Please, try again!

Error load data from the file ‘http://demofiles.ancorathemes.com/blessing/default/theme_options.txt'. Please, try again!

Error load data from the file ‘http://demofiles.ancorathemes.com/blessing/default/widgets.txt'. Please, try again!

Error load data from the file ‘http://demofiles.ancorathemes.com/blessing/default/uploads.txt'. Please, try again!

Hello,

This error means that allow_url_fopen function is disabled on your server and it doesn’t allow to import dummy data from our server.

Please contact your hosting provider asking to enable allow_url_fopen function on your server.

Also you can manually install dummy data by downloading the demo.zip archive from our server: http://demofiles.ancorathemes.com/blessing/demo.zip

Extract folder from archive and upload to /wp-content/themes/blessing folder on your server. After that re-import dummy data – it should be successful.

If you still have any issues or questions, please submit your request at: https://ancorathemes.ticksy.com/ – our Support team will be glad to assist you.

Thank you.

Hello, A few months ago I have bought this template – it is real good. But I have got one problem – where I can turn off this toggle with style switcher? :) I not – stupid question, but I don’t know how to do that ;)

Hello,

Thank you for purchasing our theme!

You can remove ‘Style Switcher’ via Appearance -> Theme Options -> General> Show theme customizer> No

Have a nice one!

Hellow,

I want to buy this theme, but i want to know if the theme and all plugins can be translated and used for a multilanguage website, with a free plugin translate not with WPML plugin.

Hello,

We appreciate your interest in our theme!

Theme can be translated using Poedit software (language file is included in theme).

For multilanguage website we recommend using WPML plugin, which is 100% compatible with theme.

Unfortunately we cannot guarantee the theme full compatibility with other third-party plugins as we have not tested them together.

Thank you for understanding.

Hi, I couldn’t translate “Search” text in the top right area. Neither .po file nor the WPML String translation didn’t work. Please guide, thanks.

Hello,

Please submit your request at: https://ancorathemes.ticksy.com/ – our Support team check and assist you.

Thank you in advance.

The included visual composer has been modified for this theme, so we are unable to update the (now WPBakery Page Builder) to the latest version, is there a way to preserve the customization, so the plugin can be updated?

Hello,

No. “Pre-sales Questions” ticket category doesn’t require support renewal.

Please re-check:

https://ancorathemes.ticksy.com/submit/#9465

Thank you in advance.

Ticket created, I just need a link to where I can download it. And your installation instructions please.

Hello,

Please check our reply.

Thank you.

I’ve been using this theme for a few years, ​but the site was just updated to WP 5.2 from 4.9 and also updated the theme files. Seems to be displaying okay, but can’t seem to edit the pages via the Visual Composer and when I try to update the WPBakery Visual Composer plugin it gives an error message.​ Some of the Theme options panel aren’t working either (Customization tab and Blog/Single tabs).

Hello,

Please submit your request to category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ , so we’ll provide you with latest version of plugin.

This doesn’t require support renewal.

Thank you in advance.

Dear Ladies & Gents, i’ve got following Warning:

Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /customers/6/b/6/fbs-ho.de/httpd.www/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php on line 162 Warning: Cannot modify header information – headers already sent by (output started at /customers/6/b/6/fbs-ho.de/httpd.www/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php:162) in /customers/6/b/6/fbs-ho.de/httpd.www/wp-admin/post.php on line 223 Warning: Cannot modify header information – headers already sent by (output started at /customers/6/b/6/fbs-ho.de/httpd.www/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php:162) in /customers/6/b/6/fbs-ho.de/httpd.www/wp-includes/pluggable.php on line 1265 Warning: Cannot modify header information – headers already sent by (output started at /customers/6/b/6/fbs-ho.de/httpd.www/wp-content/plugins/js_composer/include/autoload/hook-vc-grid.php:162) in /customers/6/b/6/fbs-ho.de/httpd.www/wp-includes/pluggable.php on line 1268

Could you please assist in this case?

Hello,

Please submit a ‘Pre-sales’ ticket here: https://themerex.net/support/ – we’ll check that.

This doesn’t require support renewal.

Thank you.



Support Portfolio Website

Hi! “Integrated services cost Calculator”: I see it is not connected to the cart. Is it possible to connect it to the cart?

Hello,

Let our Tech Support Team take a closer look at this feature/option to check if additional customization of the theme files is required. Please submit a support ticket at https://themerex.net/support/

Thank you!



Support Portfolio Website

Sadly, a very poorly developed theme. Developer set a bunch of frontend style (CSS) overrides in the Blessing theme to control WPBakery Page Builder for full width rows, as well as a number of other overrides. This is very commonly done by developers not familiar with WPBakery and Visual Composer. As a result, the frontend page builder for WPBakery does not work right. And the worst part is that the theme developer will tell you through their support to use the backend editor instead of the frontend editor. They’ve essentially crippled WPBakery. This should be fixed.

Hello,

We are much concerned about your negative experience of working with WPBakery Page Builder. Our Support team has provided you with fix for frontend editor in support ticket.

You’re trying to change theme’s default styles, but according to Envato support policy ‘Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page’.

Feel free to make changes in theme’s templates or functions via Child theme.

Thank you for understanding.



Support Portfolio Website

Thanks for your reply Julia_support. But I don’t think you understand my point. The issue is with the theme, and there is no simple fix. Additionally, I’m not asking you for help with this because in order to properly fix this issue you’d have to redo a bit of the presentation layer via CSS. And, I’ve already put in somewhat of a patch in the child theme.

Hello,

Thank you for your reply. We have forwarded your suggestion to our manager.

Should you need any further assistance, please contact us again – our Support team will be happy to help.

Best regards



Support Portfolio Website

Are there caching rules built-in the theme?

Hello,

There is no caching options pre-built in theme. You may use third-party caching plugins.

If you have modified the source code in the js or css files, you may need to enable Debug mode in Theme options> Service so system regenerates minified scripts and styles.

Best regards



Support Portfolio Website

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