209 comments found.
I purchase blessing theme, is obituary plug in included or do I need to get an obituary management plug in?
Hi,
Plugins are included in the Blessing theme package.
Thank you for your interest in our theme!
So, I purchased the theme, I understand it has an Obituary template, but how do I find the obit management plugin so I could add obituaries? I just need to know if the theme has an Obituary engine to manage the adding of a new one or do I need to install a wordpress obituary management plugin to use your obituary template.
Hi,
How do licenses work for any plugins that are bundled with the theme I bought?
https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought-
Thank you!
Hello:
I purchased the “Blessing | Responsive WordPress Theme for Church Websites” a few months ago; however, I have not been able to get it to work properly on wordpress. I’ve followed the youtube video instructions provided, including installing and activating the required plugins and importing demo data. However, alot of the features do not show up when I try to customize the theme. Can you please explain how to fix this issue?
P.S. The WPBakery Page Builder plugin requires a separate license purchase and I’m not sure if this is part of the problem.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
Hello,
I just purchased and installed your Theme “Blessing” and I encountering some problems importing the demo.
Wordpress says I need a plugin called “OT One Click Import Demo”. However, this plugin was not included in the download files and cannot be found in the Wordpress plugins directory.
So, I can’t import the demo, which I need to pre-format the site. Please help!
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Is there any way to change the name of the sermon section to programs?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have purchased this theme before and unable to download a copy.
Can you kindly provide a link to down it?
Below is my license details
LICENSE CERTIFICATE : Envato Market Item
This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username: ThemeMakers
Licensee: James Hee
Item Title: Blessing | WordPress Theme for Church and Charity Websites
Item URL: https://themeforest.net/item/blessing-church-wordpress-theme/3582013Item ID: 3582013
Item Purchase Code: 3689bc87-935a-415a-9f9a-2f8486033f24
Purchase Date: 2013-01-01 05:22:33 UTC
For any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty Ltd (11 119 159 741) Level 3 551 Swanston Street, Carlton, VIC 3053, Australia ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, is that possible to support multiple languages for this site? English/French?
Thank you!
Hi, you can use polylang plugin to do this. It’s easy to use.
Received a notice that update was available for my BLESSING theme. I have two questions: 1. How do perform the update on my live site? I dowloaded the file “All files & documentation” unzipped and read the information but it didn’t include any instructions for updating theme that I could find. 2. I currently use a child theme with the BLESSING theme. Do i have to update it too? If so, how do I do that without losing my current child theme settings.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I bought this theme several years ago and it no longer gives me an option to update. Why is that? It won’t save changes I make in theme options.
Hi,
Please use this Envato plugin for automatically update: https://www.envato.com/lp/market-plugin/
Thank you!
Hello the theme has been installed however when I try to access the theme settings, I get the following error message: Sorry, you are not allowed to access this page.
Please let me know how I can rectify this. Thank you!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I use a responsive menu plugin currently.
Due to that, I need to remove the menu from the homepage to prevent overlap. I did it on PC, but the hamburger icon is still in the mobile view.
Please let me know how I can delete it.
Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How can I enable all of the WPBakery options?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Can the header and topbar be set a full-width?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
This theme is number 1 failure, I did everything with your guide, still not good, everything look like shit even the event page and about us only front page stay the reset is shit. I will have to ask from my money back include the support payment
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How about Membership and Community features?
Hi,
Please find and use special plugins for the Membership and Community features: https://www.cozmoslabs.com/256613-best-wordpress-community-plugins/ or https://codecanyon.net/search/community%20wordpress?gclid=CjwKCAjwkYGVBhArEiwA4sZLuOoPU5xA_rmb4iEBu9HAW8nxLHiMPLxY_PVMhSvmxUzHx1YlBE_tZxoCoQQQAvD_BwE
Thank you!
Am i missing something or is the bootstrap.css file not actually bootstrap 4 as claimed here on themeforrest? Its missing a bunch of utility classes and other simple grid classes.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thanks for looking into it. I will check back here for a response. I have no interest in going through your support desk hoops.
Sorry, our theme use bootstrap 3 and not bootstrap 4, Thank you!
You need to update your themeforest listing then because you are advertising it as a bootstrap 4 theme. Now I know after purchasing that its based on a 5 year old plus bootstrap library. ugh.
Sorry, we use grid layout in bootstrap for the blog, single blog, or some parts only. Please don’t worry about bootstrap 3, because you build your website using the WPBakery Page Builder plugin. Thanks
Hello, i want to keep the menu in a single line. As i have 7 items in the menu, it keeps adding another line but it is enough space to keep it single line. How can i solve this?
Thank you
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi
With your theme, what is an easy way to download all blog / sermon information?
Sorry, i don’t understand. Can you say clearly?
Would you send me the update for WPBakery Page Builder
Hi,
Please contact with us via email to get new plugins files: https://themeforest.net/user/oceanthemes#contact
Thank you!