292 comments found.
Downloading and installing Demo Content keeps failing towards the end of the installation and I get this response;
‘Failed to insert row from line 6412 into table _fwbk_9Yloi1_wpr_rucss_resources. WordPress database error: Could not perform query because it contains invalid data.”
Hi there 
,
I apologize for the inconvenience.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Hello,
Im facing issue in the theme. Created a ticket yesterday in your website. Still its open. Kindly reply soon. PRIVATE TICKET #3482290
Hi there ,
I apologize for the delay. We have already replied your ticket. Please follow up the ticket. Hope the issue will be resolved.
Thanks!
Hi, i have duplicate meta-description, i deactive all plugin and i check that it come from the theme, i change the theme and it is fixed but when i activate the theme i can see duplicate meta-description with the title of the page
Hi there ,
I apologize for the inconvenience.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Pre-sales question: what icon set is provided with the theme? used as per your icon box demos and other demo examples?
Hi,
We’re using Google Fonts, Font Awesome, and BLO Icons in our theme.
Thanks !
Any idea why your Uynson app is running a session? We’re getting this message which we traced back to that app. A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Hi there ,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Thanks for fixing that guys on the Unyson. I can confirm it’s working now.
Hi Team,
After elementor latest update, am seeing issue with the layout as i can see horizontal scroll bar where the layout extends. Issue seen only after update of elementor. Previous version of elementor works fine. Any feedback on the same ??
Thanks, Manish
Hi,
We’ve checked but we didn’t find this kind of issue from our end.
Please open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
How to change the logo, the background colors, the colors of the menu letters, the typography, etc of the menu_fixed _left?
Hi ,
You can edit the header area with the Elementor page builder. To do that please go to the WordPress admin panel, ElementsKit > Header Footer, and edit the Header that is activated on your site.
If you face any difficulty please open a support ticket with your URL and screenshot. https://xpeedstudio.ticksy.com/
Regards
Hi,
Do we have back to top button?
Hi ,
Yes, we have a Back to To elementor widget.
Thanks
Hello Engiiner of BLO My website’s Main Default page is not saving. But the inner pages are saved and changed. My support is old. but the new one is 41usd too much. What is the problem with .htaccess it is just not saved on the main given changes?
Hi,
We need more details about your issue and site.
Probable reason and solution: It can be a configuration issue. Please check your server health from the WordPress dashboard then Tools > Site Health then navigate Info tab and then Server (here you will see the server configuration). Sometimes, page content contains data bigger than “PHP post max size”. In that case, you need to update your server capacity.
For more assistance please renew your support and open a support ticket with your URL and details. So our support team will assist you. https://xpeedstudio.ticksy.com/
Regards
no ..ı have problem with default page elemntor new cahnges are not save. never..
and mobile site is not open menu ( on mobile) there isnt menu bar
Hi,
We didn’t find this kind of issue from our end. Please renew your support and open a support ticket with the issue. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
homepage 8 shows horizontal scroller i am guessing due to banner animation on screen resolution lower than 1600 px.
i am guessing its the css transform: translateX(58.05px); creating problems
Hi there ,
We’re not clear about the issue. Also, we’ve checked our demo (homepage 8 ). We didn’t notice this kind of issue.
Anyway, this is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
I want to purchse this theme but i have a question. is it wordpress installable theme?
Yes, it is. This theme is created for WordPress.
Thank you
Hellos guys, are u fine? My purchase code has expired already i know but can u help me with a one thing please?
My Transparent header from home got totally messy… can u help me with that, please? link is: https://perfectgroup.com.br/
I do remember that HOT MAP wont worked on mobile versions, u guys already fixed it?
Thank you and far too kind.
All the best Sandru
Hi there,
This issue is related to social API. Please check the browser console. To resolve this issue need more details about your site. Anyway, please renew the support and open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/.
Thank you
i do have to renew support for something about theme error? please my friend, help me with that, please!
Please send mail to [support@ xpeedstudio. com] with the details.
Thank you
Thank you my friend <3
Hello XpeedStudio. I want to buy your theme, but I want to ask you some questions first. My question is, if I purchase the theme (which contain more themes inside) would I be able to use all of the templates, pages contained inside? Because I need to make my webpage like a combination of 3 different branches (digital agency, consulting and medical..) Could I use multiple pages in one website for example? I haven’t bought themes till now, so this is very new to me.
Another question. I already own one webpage moonlex.mk and I have a theme. But I want t change it for your theme. Do you think I could do that without any problems? Or, what would you suggest me to do before changing the theme?
Thank you!
Hi There,
1. At a time you can install only one demo content.
2. In that case, you can lose some data. So, it’s better to keep a backup of your site.
Thank you
Hello again. Thank you for your assistance.
Ok for the themes. But, what do you mean by “lose some data”? Because I do not need anything from my current theme, I want to change everything, ie, change into your theme and building from beginning.
Is that what you mean, or I need to buy new hosting?
Thank you, Elena
Welcome back!
Sometimes, while you import the demo data it can erase some previous data.
Thank you
Hello.
I have noticed that in the mobile version the telephone number does not appear in the upper area nor does the top header data appear in the web version (https://administraciondefincassantander.es/).
In Elementor I see the contents but they are not displayed in the mobile version. Also the background of the information area appears gray even if you set the background to blue.
I attach screenshots so you can see the error. https://imgur.com/pPw8ZN1 https://imgur.com/jJuhMbe How can I display such a zone on mobile? http://www.responsinator.com/?url=administraciondefincassantander.es%2FCan you give me a contact email to send you the access data and correct the error?
Thanks.
It’s set as “Hide on Mobile” in “Advance > Responsive” from elementor. Please see the https://prnt.sc/nvt0_MABJrL3 image to understand properly. Make it unchecked to show the mobile version as well. Unfortunately, we didn’t see your attached image.
Anyway, all support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, Need help menu is not showing :
Hi there,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
hello my friend, are u fine?
Look, my support finished a few days ago and I cant insert a new issues on support, can u help me please?
2day my website comes with error: Warning: Invalid argument supplied for foreach() in /home/perfectgroup/www/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
the link is: perfectgroup.com.br
Help me, please =)
Hi there!
It’s an Unyson plugin issue. We’re solving this issue globally. To instant fixing please install and activate this plugin( https://www.dropbox.com/s/gtbflxnwpbqsy5u/add-google-1.zip?dl=0 ).
Note: This plugin will automatically deactivate after solving the issue.
Still, if you face the issue please send mail to [support@ xpeedstudio. com] with the details.
Regards
Sharif
Hi, for the last few days I’ve been getting this error on the site wth: public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
I tried updating everything, but nothing changes, could you help me? Thanks
I wrote to support@xpeedstudio.com
Hi there!
We got your mail. Our team already replied to that.
Thank you
hello..please help me what dose it me :Warning: Invalid argument supplied for foreach() in /home/aec260pectiocom/public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
Warning: Invalid argument supplied for foreach() in /home/aec260pectiocom/public_html/wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
www.aecinspection.com
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/aec260pectiocom/public_html/wp-content/plugins/blo-essential/modules/elements/hotspot/hotspot.php:663 Stack trace: #0 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2282): Elementor\ElementsKit_Widget_hotspot->_register_controls() #1 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(496): Elementor\Controls_Stack->init_controls() #2 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #5 /home/aec260pectiocom/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(66): El in /home/aec260pectiocom/public_html/wp-content/plugins/blo-essential/modules/elements/hotspot/hotspot.php on line 663
First, please make sure you’re using the latest version of our theme. In the meantime, we’re checking the issue from our end.
Thank you
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
It looks like your support expired.. please renew your support and open a support ticket. https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
Thanks!
only author can salve this issue from your side ..pleas ehel me for his (not need to pay you 40usd)
this is software problem from your side please salve this for my website www.aecinspection.com
Send mail to [support@ xpeedstudio. com] with the details.
Regards
Hello, I need to have the hamburger menu icon on mobile in white instead of black. What I’ve to do?
Hi
You have write the custom code for that.
Regards
I have a big issue on website https://www.openbusinessafrica.com/ the following Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 36864 bytes) in /htdocs/wp-content/plugins/unyson/framework/helpers/class-fw-cache.php on line 262
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
