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I believe I have a major problem. Once the plugins have been downloaded and activated, I am not offered the demo theme.
And I can’t do anything with the site
In this case, please go to Support tab then sens us an email. Our supporters will check it for you asap.
When importing a movie via the TMDB API. Do you have to import each movie one by one?
No, you don’t. You can import it within one-click.
But I was wondering if it was possible to bulk import?
Thank you for your reply. But I was wondering if it was possible to bulk import?
Sorry, we don’t have bulk import yet.
Let me explain :
Is it possible for example to search for all movies of the year 2019 and then import them?
Or else I have to search by title?
You need to input the title
Ok. And can I search multiple movies at the same time?
For example, separate titles with commas. To search multiple movies at the same time
No, sorry, we can only import the movie one by one
Hi Boostify Themes, we can’t send support replies as it says your inbox is full. We’re trying to ask of you can fix the trailer vertical tab issue. Thanks.
Hi, we got your ticket here.
Hi Boostify Themes, please could you take a look at my support ticket I requested. I can’t solve the issue with the vertical trailer tab. For some reason it won’t allow any more than one trailer to be added. It’s selected as 5. But sideloads a blank box. Thank-You.
We just replied your ticket. Please check your mail box as well as your spam.
Hi Boostify Themes,
Ive opened support tickets, the pages are not laid right like this one:
The menu and sliders wont load or sit correctly, ive sent FTP details,
We replied your ticket but didn’t hear back.
Did you receive our response?
Hi Boostify, I’ve just checked there is no response back. I have 2 tickets open but no response I also sent FTP details. Ticket number: #8733
Can you check your email box or spam box?
I’ve renewed my support. And just paid $44. – Have sent the details. Cheers.
Yes, I’ve checked the Email you sent it went to my spam folder.
I’ve renewed my support, and paid $44. – But I’m stuck in limbo at the moment, as we can’t do anything with our site to get it up and running, as none of the pages load correctly. And we can’t add anything until the site loads correctly first. I didn’t want to purchase a different theme, as I do love the Blockter one. But nothing will load correctly for us. The movie search bar is on the slider, and the TV-Series home 1, or any others don’t load at all. We’re kind of stuck at the moment.
I can’t install to wordpress, can you help me?
Please go to Support tab then send us an email with your purchased code, your site credentials and describe a little bit about your issue. Our supporter will help you to fix it.
Hi Boostify, is this Theme still regularly updated? As we haven’t seen an update for a while now. Has any additional features been added over the last 18 months? We are thinking of getting our website back up and running, but not sure if Blockter is still updated or not. So not sure whether to renew support, or look for alternate options, as we had some issues with the Theme last time our site was active, and kind of gave up on it all.
Absolutely loved this Theme, when first purchased it. But then started to get issues, and we had to keep chasing issues up quite regularly, which became tiresome and challenging at times.
Would be cool to have more of a Netflix/Amazon prime/Disney+/Apple+ integration or features if possible. As today, these are all the big networks which users and Movie/TV fans mainly use, and love.
Would also be cool if there was some kind of user ‘reminder’ option, for when new releases are released. For example: say a new season of a TV-Series is released. An option to remind them when the release date arrives Would be super cool.
Hope you guys are doing good. And hope that Boostify are still working on this Theme, to keep it right up there with other competitors.
Hi, I have to sorry to say that we don’t have any plans to add the new features to Blockter theme yet. Base on the demand, we decide to just maintain this theme when it has a bug or a conflict with WordPress new version and other plugins.
No worries, I absolutely love this theme. It’s by far the best out there. I know my support was lifetime support when I purchased the theme, but I am going to renew my support anyway, as this will hopefully help towards the upkeep of this theme.
Thanks for your kind words. For sure, we will keep maintain the theme. If you have any problems while using our theme, please contact us to get support.
Hi, I renewed my support, and have been sending support requests for days now, without any response. My site has been broken for 9 days now, and the demo pages wont work. Also the trailer tab wont sideload the others.
Ive sent numerous support emails, and not getting any response back. Ive had to hire a freelancer to fix the homepage as that wouldn’t load.
We can’t launch our website, until the fixes have been sorted. Please can you respond to the support requests. Thanks
Hi 2 questions:
1.- How I can modify the logo image in the movie/tv shows page? I mean in the film sheet
2.- How I can import all movies from HT movies, just with 1 click?
1. To change logo can you go to Customizer -> General -> Logo Image
2. You can’t do this with one mouse click. Please kindly go to Support tab, click Contact Author, then send us an email of your issue. We will guide you in detail
Ok thanks sir, one question more: How can add ads (HTML code) in the film sheet? I didn’t found the file to modify that page.
Can you help me submit a ticket here
Our technician will guide you to do this.
I already sent it but no one answered me
It’s weird, I will check it with our support team to find out what’s happen.
Thanks for your patience.
Not customizable at all. and support team is not even responding to the tickets. I don’t like to go and spread fun abut any project but they gave me no choice to come here and write about it.
We’ve replied to your ticket.
Please check it!
Thank you so much. let me have a look
Could this also be used for music albums and artists, instead of movies and actors?
Basically, it could be used for music albums & artists. However it may requires some custom codes to make it works perfectly for your needs.
hi, in share button on every single movie page, is it possible to add more button like instagram or Whatsapp ?
Unfortunately, our theme doesn’t support to add more button.
How can I do to show the required link by modifying some php of the theme?
Hi, we’ve replied to your ticket. Please check it!
Hello, do you support the Arabic language for the site and do I make a one-time payment $59
Unfortunately, our theme doesn’t support Arabic language. It’s a one-time payment theme btw.
I understand that I cannot write on the site in Arabic, for example, the home page, sections, etc. I cannot write inside the site or the template in Arabic
I mean RTL and others so that I can write inside the site in Arabic, for example, log in – watch and others write in Arabic inside the site
Convert the template from left to right or vice versa
I know what you mean, however our theme doesn’t support RTL language (Arabic in your case). You can hire a developer to convert our theme to RTL, but it will cost an additional fee. I’d recommend you to search for other themes in this niche that support RTL language.
Thanks for your patience!
What is the procedure of updating data ?
Hi, please kindly follow our documentation here to update the theme.
I need to add scriptwriter, musician, director, writer, from the right bar of the single_movie creator and that these names come out of the mv_actor taxonomy
Hi, sorry for this late reply due to the weekend. Btw, our theme does not support to add more information to the right sidebar on single movie page. Regards!
Before you buy, what taxonomies do you use for movies and celebrities?
Before buying. Could it generate new celebrities and movies?
My idea is to avoid TMBD
Hi, Our theme use TMDB to get date. Beside this, you can add new movie & celebrites manually. Thanks.
Hi guys, Just updated the theme and WP to the latest version. All working nicely, thank you I have been wanting to do this for a while, so wondering if the Login on the top right hand side of the menu can be removed at all please?? Thanks as always
Hi, You can use css to remove / hide it.
If you need further assistance, please extend the support license then we can help. Thanks.
I absolutely love this theme and have been using it for a couple of years now. Are you guys still maintaining this, plus also is HT movie still working as would like to use it again on anther site. Thank you
Hi, we still try to keep theme up to date and maintain it ASAP.
i like the themplate very much, but I don’t understand is there a way to add the cast and crew details. And every name has it’s page with his filmography?
I see there is the celebrities page, but what about the director and DP?
Before I buy this theme, Just wondering if I am able customize the theme pages and layout to look just like your HTML version, I realized the Home page designs and layout in this word press template are different from the HTML version particularly the sidebars of all and spot light celebrities, news and blog section among others same as some functionality features, Please confirm before I purchase
Hi, We don’t support that. Thanks.
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