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Hello, the search icon is not showing in the header on the mobile version. It’s showing only on the desktop version. How can I include it also on the mobile version. Thanks.
Sorry In header we don’t have mobile icon.
Hello, is the last theme update is compatible with the plugin Redux version 4.3.9 ? Thank you
Ok we will check Monday.
hi, i have this message : Une nouvelle version pour WP SEO Structured Data Schema Pro est disponible. Afficher les détails de la version 1.3.16. La mise à jour automatique n’est pas disponible pour cette extension.
How can i do to update this extension please ?
We will update theme soon with the plugin update.
Hello, is the Version : 1.1.4 is compatible with WP 5.7.2 ? Thank you
Yes it will work.
This this is very fast . I’m using this on my site Ufone call packages . If you want to blogging buy this quickly.
Can I use it in multiple website by purchasing once (one purchase code)
No as per Envato License policy a Regular License can use only 1 live site. check https://themeforest.net/licenses/standard
Hi, i have Version : 1.1.2, what is the last version please ? and how update please ? Thanks
Please check https://radiustheme.com/demo/wordpress/themes/blogxer/docs/#update
So 1.1.2, is the last version ? is it compatile wwiththe last wordpress version or i have to change my theme…? Thank you
Take a backup first then update.
i have this message in the extensions menu.
Une nouvelle version pour WP SEO Structured Data Schema Pro est disponible. Afficher les détails de la version 1.3.11. La mise à jour automatique n’est pas disponible pour cette extension. . How can i do to update this extension please ?
We will update theme soon with plugin update.
hello, i have a little issue… in the mobile version, the menu logo is gone and is replaced with the text one.. how can i put use the logo and not the text there?
Please create ticket with access I will check https://www.radiustheme.com/ticket-support/
I’ve been waiting a week for a reply on my ticket. Please advise
Sorry sir give me your email address I will search my ticket system if miss.
replied check mail.
How many video support (for embed) do you have? For example, youtube, dailymotion, vimeo, ok.ru, facebook.
Do you have poll or quiz in your theme?
Do you have a customization package?
replied you another message
which message you sent to me? I don’t see anything in my email.
you send same message twice I replied one.
How can I update the the page name? Also do I need to code the webpage in css or is there a easier way?
Go to Page then Edit title and slug. Custom CSS write in Appearance => Customize => Additional CSS
I want to connect Facebook with AccessPress Social Counter plugin.
I selected the Method 2, did all the steps and the logo appeared clicked on it, the fields were filled with the information (see https://bit.ly/2qnhU6N) then I clicked Save All Changes. I went to the commercial integrations to see if there was anything to do, I checked on WidgetPack and Smash Balloon, and there was nothing else to do (see https://bit.ly/31o9QiP).
Then I went to the homepage to see the widget live and the number is still 0 (where in our fb account we have 764), that’s to say, it didn’t connect.
What is going on?
We have used that plug for demo purposes. You can use any plugin as you wish for the social counter. We have tested that plugin and it is working fine.
1) How do I reduce the number of tags that appear in my single page?
See image (https://bit.ly/2Mv21m6)
2) In the home page I made a form with elementor, so I can link it with activecampaign (see image https://bit.ly/35nrc2x). I want to add that same form to the single page template (so all single pages has it, see image https://bit.ly/32b5m0q); but I couldn’t find any place to do it. Where can I make that change?
Will check tomorrow Saturday & Sunday office off.
1) Tags are core feature of default ‘WordPress Tag Cloud’ Widget and there is no option to limit the numbers in WordPress. You need custom solution for that.
2) The right side is called Sidebar Area. Elementor components can’t in stay here, only widgets can exists in this area. You can add sidebar widgets from widgets menu, screenshot: http://prntscr.com/pj0f3h
In the home page of my site (franquiciasdeexito.com.mx) there is a Blogxer: Feature Post Display widget on the lower right of the page.
I set “show” in the “show no preview image” and “display” in “show post image” fields.
1) The top post displays the image to the left, I want it centered, the size of the image is 1200×675 as recommended.
2) What about the posts below? They don’t show a little image on the left?
3) What is the “show no preview image” field for? I don’t know what you mean by “no preview image”.
Here is a link to an image that shows you what I’m asking (https://bit.ly/2nFi7Bm)
Thanks for purchase our theme. Can you please send me admin access to email@example.com I will check.
You never reply my mail that I sent you to firstname.lastname@example.org ; the subject is “Franquicias De Éxito – Credentials”
Sorry your mail subject is unknown for us so though a spam mail. Form next please write in English.
will check tomorrow.
Oh well, “Franquicias de Éxito” is the name of the company. I’ll take that into consideration for next questions. I’ll be waiting for the reply. Thanks!
Already replied you yesterday please check email.
Hi, I’m Serena and I’ve purchased Blogxer for a magazine I’m managing.
I have a problem with social sharing: when I share an article on facebook from the “share” button in the post, the main image doesn’t show, even if I uploaded it in the proper box in the wp post editor (sorry, I don’t know its name in english – i mean the box in the right sidebar). Sometimes the logo of the site appears on facebook, not the image, and there’s no way for me to edit the snippet from the wp editor (also, I tried to edit it with plugins like Yoast SEO and “WP SEO Structured Data Schema Pro” but it didn’t work). On the other hand when I share a post by coping the url directly on facebook I can chose the image so it works, but the first image which appears is always the site logo.
I’d like to know if there’s any way I can edit the default data of the snippet or if there’s a plugin or something I can use to fix this.
Thank you so much.
Thanks for purchasing our Theme.
Are you using Yoast SEO plugin then see it has Social option after SEO settings TAB. If you set image there then it will work perfect.
Schema plugin not for this.
There are quite a few bugs… the blog layout doesn’t change layout – its stuck on 4. And the Slider in elementor isn’t themed at all like your demos. Please can you help?
Please update latest version we fixed the blog layout issue in previous version. Is demo import successfully? Then slider should ok.
Can you send me url & admin access I will check? email@example.com
Hi, I have just purchased the theme and whenever I try and upload it into Wordpress, another page reading “this page cannot be found” pops up. Can anyone help?
Please make sure you are uploading blogxer.zip file from uploads folder. If WordPress upload not work then server upload limit related issue.
You can upload via FTP in the themes folder.
If still not work then send me url, admin & FTP access I will install firstname.lastname@example.org
Hi guys, when i look at the blog posts i don’t see any sharing (f, ig , twitter, etc) built in to the demo is this something native you support that fits the theme?
Thanks for your interest. Yes we have social share option in detail post view.
I just bought it and im trying to install it on Wordpress but I keep getting this message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How do I install it?
Thanks for purchasing our theme. Please unzip the package and see the uploads folder contain blogxer.zip this is the theme installer. Please install this zip file.
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