This author's response time can be up to 1 business day.
Hi. I have some problems when searching. The posts appears right to left instead of top to bot. It causes a bad user experience for read resume of posts and for see search results.
Can you provide page url that having problem please?
i cannot provide the url page why i installed on localhost. but i can upload a image:
Resultados da pesquisa = Search Results
Please go to admin panel and set layout here> http://take.ms/diRGa
Thanks! Can you help me with font upload? I tried upload an .ttf font and wordpress say error on upload by security reasons
sorry but this theme font uploader supports only cufon not ttf… In this case, you’ll need to customize the theme directly by using this method > http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
the colums in the blog-area are mixed up. Please take a look: http://www.empowering.at/seminare/
Is there a fix for this problem? When text or pictures are not one size, it’s messed up. That looks not very clean …
best regards, Ileana
try to use this layout instead > http://2.take.ms/H8gEb
If you got any further questions, please head to our support forum
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
I byu this theme and trying to install
and the result is (wp ver. 3.7.1)
Fatal error: Class ‘DOMDocument’ not found in …wp-content/themes/bluediamond-v1-08/include/function-regist.php on line 71
help please, i’m loosing my money :-/
Is there a way to add a captcha field to the contact form?
Sorry but contact form that come with this theme doesn’t have captcha. In this case please use the plugin ‘contact form 7’ instead.
I have the Blue Diamond v 1.0 and I’m trying to update to the most recent version of the theme (1.8). I’ve tried everything including the instructions in forum 2. Please help as all I’m getting is the white screen of death. Do I have to disable plugins first? Please help as step-by-step documentation is hard to understand.
To update the theme,
You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.
1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!
2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘bluediamond…...zip’ (Make sure that you didn’t change any of theme’s code!!)
3.) Upload this file through wp backend and activate the theme.
After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.
BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again.
All setting in admin panel and page will be the same.
After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’. This is the part I’m confused with.
“3.) Upload this file through wp backend and activate the theme.” After this step, I get a white screen – nowhere to go in terms of doing this step:
“After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.”
About the blank screen, please change the uploading method. Try to upload the folder ‘bluediamond-vx-xx’ to the path of ‘wp-content/themes’ via FTP method instead.
About appearance > menu ….see this > http://take.ms/zclNW
I meant to reassign menu location again.
Hi I tried to login to the forum but I was unable to register. That’s another issue but the main reason I am here is to ask, I want to move the social icons to the footer. Specifically I am trying to move them to the fourth column of my footer. Any thoughts? I have tried to move the code but it comes in as text and not as functioning code. Thank you.
about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘firstname.lastname@example.org’. We’ll do that for you.
About q, it can’t be moved unless you customize the code. Anyway I suggest you to put social icon in footer in text widget instead > http://themes.goodlayers2.com/bluediamond/social-icon/
Hope this help
we have a problem with the loading of images in the slider section of the page-builder. It happens that we do not display the media previously loaded.
We use the version 1.05 of the theme and WordPress 3.5.2.
Can you provide screeshot of your problem please? (droplr.com)
Is it safe updating to WP 3.8 with this theme running?
Not confirmed yet. We’ll officially announce when it’s ready Please follow us on FB or twitter.
1. Portfolios on Modernize have an option to show the excerpt – can this be added to blue diamond?
2. When adding a ‘slider’ to view the portfolio thumbnails, the left and right arrow on each slider do not show – even if you hover over the image.
Can you please post this on the support forum? Our dev will have a look.
Your theme seems to be corrupting .htaccess files via a cron update sometimes. Your support site has also got this issue at the moment.
The corruption of the .htaccess results in a line end being corrupted in the file and so generates a 500 server error when accessing the site!
Oh sorry, please try this one instead > http://support.goodlayers2.com/forum
Thank you very much for let us know the resolution on this We could fix the forum now. Thanks!!
When do you plan on releasing a IE11 tested update?
So it’s not working? If you got problem please post on the forum directly. The dev will have a look at that.
How do I add code to the logo to the title?
Can you please post this on the support forum?
How can I do to don’t target BLANK on portfolio items? I’ve put the “Link to URL” on the Image thumbnail, but I don’t want target= _BLANK. Thank you!
Sorry for my english
How to change the homepage meta title and description? Only in homepage
Thanks! The best template!
Everything is OK!
I have a video playing on my slider that worked just fine, I updated my slider and wp. Now it resizes my video. Can you please help me get it back to its normal display? Thank you!
This has the demo slider that is showing with the resized video. http://labiomed.org/test3/
This was the response i got on the comment section for layerslider.
Can you let me know where i’m suppose to modify this code?
Unfortunately we can’t provide support on the compatibility between plugin and plugin. You must contact plugin author for this case.
Hi. I have a big problem with size of h1 class=”blog-title”. I increased the font to improve readability but i have this problem with size of this heading tag. Have no direct option to change font size then the h1 is smaller than h2. my problems are explained in the image.
Ok. I fix the H1 Size problem. Now i want only remove blog header option. This consumes space on theme and does have 2 h1 tags
How do you center the main menu items ?? I’ve tried everything possible but couldn’t get it to center. The problem is that if it works in desktop version it gets messed up in responsive mode.
Happy new year!
If you got any further questions, please head to our support forum.
theme issue of the Search Engine! Urgent help!
Sure, Can you please post this on the support forum? Our dev will have a look.
Is it possible to change the size and “location” of the thumbnails under blogs?
Right now I see its 620×240. I like it to be a bit more like this one: http://www.luckybitch.com/blog/
Is that possible?
it’s in ‘gdl-variable.php’. You can change thumbnail size in this file.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work